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Kusatsu Hotel

3.5 star property

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Photo gallery for Kusatsu Hotel

Public bath
Restaurant
View from room
Property grounds
Free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
479 Kusatsu, Agatsuma-gun, Kusatsu, Gunma, 377-1711
  • Place, Sainokawara Park
    ‪1 min walk‬
  • Place, Yubatake
    ‪6 min walk‬
  • Place, Kusatsu Onsen Ski Resort
    ‪12 min walk‬

Room options

View all photos for Large Japanese Style Room Two Beds with Hot Spring Bath, Non Smoking

Large Japanese Style Room Two Beds with Hot Spring Bath, Non Smoking | Free WiFi

Large Japanese Style Room Two Beds with Hot Spring Bath, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Large Modern Japanese Style Room with Futon, Non Smoking

Large Modern Japanese Style Room with Futon, Non Smoking | Free WiFi

Large Modern Japanese Style Room with Futon, Non Smoking

  • 70 sq m
  • Sleeps 6
  • 6 Single Futons
  • Free Wi-Fi

View all photos for Room with 2 Single Beds and Private Hot Spring(Annex Pedalo), Non Smoking

Room with 2 Single Beds and Private Hot Spring(Annex Pedalo), Non Smoking | Free WiFi

Room with 2 Single Beds and Private Hot Spring(Annex Pedalo), Non Smoking

  • 32 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Large Japanese Style Room with Futon, Non Smoking

Large Japanese Style Room with Futon, Non Smoking | Free WiFi

Large Japanese Style Room with Futon, Non Smoking

  • 51 sq m
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for Corner Japanese Style Room with Futon, Non Smoking

Corner Japanese Style Room with Futon, Non Smoking | Free WiFi

Corner Japanese Style Room with Futon, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • Sleeps 3
  • 3 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Twin Room with Two Single Beds and Flooring, Non Smoking

Japanese Style Twin Room with Two Single Beds and Flooring, Non Smoking | Free WiFi

Japanese Style Twin Room with Two Single Beds and Flooring, Non Smoking

  • 34 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Japanese Style Room with Futon, Non Smoking

Japanese Style Room with Futon, Non Smoking | Free WiFi

Japanese Style Room with Futon, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Basic Twin Room, Non Smoking (Traditional)

Basic Twin Room, Non Smoking (Traditional) | Free WiFi

Basic Twin Room, Non Smoking (Traditional)

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Kusatsu Hotel

Kusatsu Hotel offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and ski passes.
Kusatsu Hotel offers 44 air-conditioned accommodations, with complimentary slippers. This Kusatsu ryokan provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.
Hot springs and complimentary bicycles are featured at the ryokan. Other recreational amenities include a hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages and body treatments. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open 24 hours a day. There are hot springs on site.

Our customers tell us that they enjoy the overall property condition at Kusatsu Hotel. During your stay, you're just a quick walk from Yubatake. You'll find features such as free WiFi in public areas, free self-parking and a free ski shuttle.
  • Free WiFi
  • Free self-parking and extended parking
  • Japanese breakfast served daily for a fee
  • Indulge with massages or body treatments at the spa
  • Amenities include a front desk safe, a gift shop and coffee/tea in a common area
  • On-site recreation includes hot springs, complimentary bicycles and downhill skiing
  • Steps from Kusatsu Tsurutaro Kataoka Museum and Sainokawara Park
  • Free ski shuttle service
Have fun with on-site winter activities, including downhill skiing and snowboarding. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Getting to the slopes is a breeze with the ryokan's complimentary ski shuttle. Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes.

Public spaces have free WiFi. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Kusatsu ryokan.

For a fee, guests can enjoy a Japanese breakfast daily from 7:30 AM to 8:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Limited on-site self parking

Food and drink

  • Daily Japanese breakfast available 7:30 AM to 8:30 AM for a fee: JPY 2,200 for adults and JPY 1,800 for children
  • Coffee and tea in common areas
  • Tea service

Things to do

  • Downhill skiing
  • Free bicycle rentals
  • Full-service spa
  • Hot springs
  • Hot tub
  • Ski passes
  • Ski storage
  • Snowboarding

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Full-service spa

  • 24-hour public bath
  • Body treatments
  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Hair dryer (on request)
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Minimum check-in age - 20

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 18 PM to receive dinner.
Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees apply if the number of guests checking in varies from the number established at booking.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: from approximately JPY 2200 for adults and from JPY 1800 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Outside food is not permitted on the premises.
All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms.
Japanese futons are provided based on the number of adults in the reservation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Ryokan Kusatsu Hotel Kusatsu
Kusatsu Kusatsu Hotel Ryokan
Ryokan Kusatsu Hotel
Kusatsu Hotel Kusatsu
Kusatsu Hotel Ryokan
Kusatsu Hotel Kusatsu
Kusatsu Hotel Ryokan Kusatsu

Kusatsu Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 226 out of 356 reviews
Rating 8 - Good. 100 out of 356 reviews
Rating 6 - Okay. 24 out of 356 reviews
Rating 4 - Poor. 5 out of 356 reviews
Rating 2 - Terrible. 1 out of 356 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Yin Wing Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super beautiful historical hotel with amazing service. Highly recommend!!!
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

emanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Beautiful immaculate property. Kind and friendly staff. Very relaxing experience.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Wing Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and owner are very friendly and helpful. We arrived late and they made changes to our dinner time while we were on our way. The atmosphere and environment of the hotel is very nice and traditional. Onsen are very good. We have wonderful time during our stay. 😁
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact that this building is over a hundred years old. Makes it a worthwhile location to stay. A short hop (500m) to the town centre and turning right at the hotel entrance brings you to a scenic outdoor man made/natural onsen location with Tori gates shrine nearby. The staffs are proficient in English and extremely helpful. Would recommend booking the private onsen so that the whole family can be together to soak and relax while creating new memories. This would be my go-to hotel if we visit Gunma again.
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Mei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

It was an amazing hotel within easy reach of restaurants, shops and the Yubatake. Breakfast and dinner were superb and staff were attentive. The only thing I’d comment on is that the fact that there’s no elevator in the buildings. So the staff has to carry guests baggage’s up and down the stairs, which was brutal. Other than that, it was a pleasant getaway with outstanding onsens.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

SHU YI

Liked: Staff & service, property conditions & facilities
There are only 1 indoor & 1 outdoor onsen. But the outdoor one is nice. Food is good. Staff is very nice. Free pickup from/to bus terminal.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

MAGGIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很舒服的溫泉酒店

酒店有專車在巴士車站接送來回，對於有行李的旅客非常方便。房間很乾淨和新，空間亦很大，很舒服的住上。酒店內有私人風呂，只是2200 日元，可以預約獨立浸溫泉。早餐環境和食物都不錯，而且價錢很合理。
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Kanchi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
他所と比べて温泉の質が段違いに良かった。
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
歴史のある建物の外観､建物の中も掃除が行き届いていてとても素敵でした。スタッフの方々も感じが良く、朝食もシンプルでしたが、鮭や卵焼き、しじみのお味噌汁も美味しくて、又、季節を変えて泊まりたいと思いました。のんびりと温泉に浸かって、リフレッシュするのにお勧めのホテルです。
Stayed 1 night in Jul 2024
Verified

6/10 Okay

ヒロユキ

施設内の臭いが気になった
Stayed 1 night in Apr 2024
Verified

8/10 Good

Naoki

Liked: Cleanliness, amenities, property conditions & facilities
全体的（雰囲気や温泉、立地）には良く又宿泊したいですが、宿泊料金の割には食事（特に夕食）が残念だった。メイン料理が不明確や物足りなさが残った。 またチェックイン時の受付については良く言えばシンプルだが、温かみ・おもてなし感がもっと伝われば良いと思います。
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

SAVITREE

Liked: Cleanliness, staff & service, property conditions & facilities
ที่พักสวย ดูดี มีเอกลักษณ์
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

日本的おもてなしの心を教育してほしい

当日は雪が降る天候でした。チェックイン時に仲居さんが下駄箱に靴を運んでくださったのですが、翌日チェックアウト後、下駄箱より運んで頂いた靴先の泥が拭き取られていませんでした。 日本的な雰囲気の外見なので、サービスも日本的なおもてなしの心を期待します。少し残念でした。
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Chung Yau

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

只有失望

個人於一泊二食的豐富經驗中，膳食最差的這一家肯定排第一。起初被酒店本身過百年外觀及員工服務吸引，之後發現房間偏舊式也覺是正常不過的，但估計不到這樣百年老店的膳食(晚餐)竟走新派路線，冰凍的熱牛肉都可以奉上，是平日早餐 coldcut 的那種，其他的都談不上水準，都是服務搭夠。太两難，位置和服務好，但食物和溫泉水質感覺一般。
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Hsiangchi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務人員態度非常好，很熱情，房間整理得很乾淨溫泉也很好設施非常的棒早餐很豐盛最後一天還開車載我們去車站真棒
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ステキな接客きれいに清掃させたお部屋おいしいお料理です。 観光も草津の有名な観光地の湯畑まで歩いて8分ほどととっても近く立地も良いです。
Stayed 1 night in Jan 2024
Verified

4/10 Poor

yukiko

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
建物は趣ありますが ホテル側からの成約が沢山有り気を使い 寛げませんでした｡朝迄の騒音で眠れない·スーツケースは階段を使い自分で運ぶ💦·何よりWi-Fiが使えなく 全般的に不便 疲れました｡期待していただけに残念でした｡
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

美好的日式旅館

如果要說有什麼挑剔的，可能就是沒法在房間用餐是比較可惜的。以前去溫泉區住宿日式旅館都是在房內用餐，所以這一點有點小失望。除此之外，一切都很好。服務很體貼、客房很乾淨、餐點好吃、溫泉風呂也很好，距離溫泉主街也很近。值得推薦。
Stayed 1 night in Nov 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
3F　翁　眺望が良く紅葉も部屋から楽しめてゆっくりできました
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

YURI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

品のある素敵な時間を過ごせました

本館１階に夫婦でとまりました。大浴場とレストランがリニューアルされていてとても快適に過ごせました。隣が片岡鶴太郎美術館で立地もよく草津を満喫しました。ありがとうございました。
Stayed 1 night in Sep 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お温泉最高

老舗旅館でしたが、清潔感もあり温泉もほぼ24時間入れて最高でした。湯畑へも歩いて行ける距離なので、ホテルの足湯も23時までできて風に当たりながらとても気持ちやがったです。 家族風呂は大きくて良かったのですが、料金が別にかかることを把握していなかったのでモヤモヤした気持ちになりました。
Stayed 1 night in Aug 2020
Verified

8/10 Good

TOSHIYUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

草津ホテルに宿泊しました。

階段が多いので、足の悪い人は1階の部屋を選んだ方が良いでしょう。
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
よかったです 綺麗でした
Stayed 1 night in Jul 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

タオルが有料

素泊まりで快適に過ごせましたが、コロナの影響でまわりの店があまり賑わっておらず、おまけに土砂降りだったので夕飯を宿で用意できるか聞いたところ今からは無理とのこと。それと、このご時世、常に清潔なタオルを使いたかったため、朝お風呂に行く際に新しいバスタオルをお願いしたところ有料だと言われました。素敵な宿でしたがそちらは残念でした。
Stayed 1 night in Jul 2020