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Hotel Indigo Williamsburg - Brooklyn by IHG

3.5 star property

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Photo gallery for Hotel Indigo Williamsburg - Brooklyn by IHG

View from room
Garden
Interior
Meeting facility
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Gym
  • Housekeeping

Explore the area

Map
500 Metropolitan Ave, Brooklyn, NY, 11211
  • Brooklyn Bridge
    ‪5 min drive‬
  • Barclays Center Brooklyn
    ‪6 min drive‬
  • Times Square
    ‪9 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪21 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

1 bedroom, premium bedding, memory-foam beds, in-room safe

Premium Room, 1 King Bed, Accessible (Communications)

  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

1 bedroom, premium bedding, memory-foam beds, in-room safe

Premium Room, 1 King Bed, Balcony, City View

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, premium bedding, memory-foam beds, in-room safe

Standard Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Balcony

1 bedroom, premium bedding, memory-foam beds, in-room safe

Premium Room, 1 King Bed, Balcony

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, premium bedding, memory-foam beds, in-room safe

Standard Room, 1 King Bed, Accessible (Communications)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, memory-foam beds, in-room safe

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

1 bedroom, premium bedding, memory-foam beds, in-room safe

Standard Room, 1 Queen Bed, Accessible (Communications)

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

1 bedroom, premium bedding, memory-foam beds, in-room safe

Standard Room, 2 Double Beds, Accessible (Communications)

  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

1 bedroom, premium bedding, memory-foam beds, in-room safe

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

1 bedroom, premium bedding, memory-foam beds, in-room safe

Premium Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Roll-in Shower (Communications Accessible)

1 bedroom, premium bedding, memory-foam beds, in-room safe

Premium Room, 1 King Bed, Roll-in Shower (Communications Accessible)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Accessible (Communications)

Shower, rainfall showerhead, designer toiletries, hair dryer

Premium Room, 2 Double Beds, Accessible (Communications)

  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Loft, 1 King Bed, Accessible (Communications)

1 bedroom, premium bedding, memory-foam beds, in-room safe

Loft, 1 King Bed, Accessible (Communications)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, City View

1 bedroom, premium bedding, memory-foam beds, in-room safe

Suite, 1 Bedroom, Balcony, City View

  • 96 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed, Balcony

1 bedroom, premium bedding, memory-foam beds, in-room safe

Premium Room, 1 Queen Bed, Balcony

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, memory-foam beds, in-room safe

Standard Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, memory-foam beds, in-room safe

Suite, 1 Bedroom

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Shower, rainfall showerhead, designer toiletries, hair dryer

Premium Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, 1 King Bed (Loft)

Loft, 1 King Bed (Loft) | Terrace/patio

Loft, 1 King Bed (Loft)

  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, memory-foam beds, in-room safe

Standard Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications Accessible)

1 bedroom, premium bedding, memory-foam beds, in-room safe

Standard Room, 2 Double Beds, Roll-in Shower (Communications Accessible)

  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Indigo Williamsburg - Brooklyn by IHG

Hotel with 3 restaurants, in the vicinity of Brooklyn Bridge
Along with 3 restaurants, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. WiFi in public areas is free. Other amenities include a conference centre, coffee/tea in a common area and a seasonal outdoor pool. Housekeeping is available on request.
Hotel Indigo Williamsburg - Brooklyn by IHG offers 187 accommodations with iPod docking stations and laptop-compatible safes. Memory foam beds feature premium bedding. 43-inch Smart televisions come with Netflix. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre, a seasonal outdoor pool and complimentary bicycles.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us that they can't get enough of the pool at Hotel Indigo Williamsburg - Brooklyn by IHG. During your stay, you'll be close to Barclays Center Brooklyn. Free WiFi in public areas, 3 restaurants and a 24-hour gym are available.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at one of the 3 restaurants
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the clean guestrooms and the pool
  • 5 minutes by car from Brooklyn Bridge and 7 minutes from Barclays Center Brooklyn
  • Dogs welcome for a fee
Hotel Indigo Williamsburg - Brooklyn by IHG offers its guests a seasonal outdoor pool, a 24-hour fitness centre, and complimentary bicycles. There are 3 restaurants on site. Business amenities include a 24-hour business centre and 2 meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 20000 square feet (1858 square metres) and includes a conference centre. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hotel Indigo Williamsburg - Brooklyn by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Brooklyn hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to noon.
Aliya Cocktail Den – On-site restaurant.
Lobby Bar & Lounge – On-site restaurant. Open daily.
Continent Brooklyn – On-site restaurant. Open daily.

Languages

Chinese (Mandarin), English, French, Italian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (USD 37 per day)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 35 for adults and USD 35 for children
  • 3 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Aliya Cocktail Den
  • Continent Brooklyn
  • Lobby Bar & Lounge

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (20,000 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium channels
  • IPod dock
  • Netflix

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities will be closed during November, December, January, February, March and April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 50 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 49.40 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 35 for adults and from USD 35 for children
  • Covered self-parking fee: USD 37 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 6:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Williamsburg Brooklyn
Indigo Williamsburg Brooklyn
Hotel Hotel Indigo Williamsburg - Brooklyn Brooklyn
Brooklyn Hotel Indigo Williamsburg - Brooklyn Hotel
Hotel Hotel Indigo Williamsburg - Brooklyn
Hotel Indigo Williamsburg - Brooklyn Brooklyn
Hotel Indigo
Indigo
Indigo Williamsburg Brooklyn
Hotel Indigo Williamsburg Brooklyn
Hotel Indigo Williamsburg Brooklyn an IHG Hotel
Hotel Indigo Williamsburg - Brooklyn by IHG Hotel
Hotel Indigo Williamsburg - Brooklyn by IHG Brooklyn
Hotel Indigo Williamsburg - Brooklyn by IHG Hotel Brooklyn

Hotel Indigo Williamsburg - Brooklyn by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 454 out of 869 reviews
Rating 8 - Good. 175 out of 869 reviews
Rating 6 - Okay. 117 out of 869 reviews
Rating 4 - Poor. 57 out of 869 reviews
Rating 2 - Terrible. 66 out of 869 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Front desk reception was amazing , super sweet gentleman.
Stayed 1 night in Mar 2025

2/10 Terrible

Daijsha

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Marialisa

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort

Disappointing

The room was designed nice but the couch and bedroom mattress were extremely uncomfortable and hard. I stayed at this hotel before in a different room and didn’t have this experience. The bed was so hard my body was sore when I left. The service was great, timely and that staff were friendly. The last day of my stay there was no hot water at all. I was told there was an issue with the boiler and that those affected would have management reach out for some form of compensation. No one has reached out to me as of yet.
Stayed 2 nights in Mar 2025

6/10 Okay

Ilona

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Johann

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Rashid

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 2 nights in Feb 2025

10/10 Excellent

Justin

Stayed 1 night in Feb 2025

8/10 Good

Seth

Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Andrea

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Tyler

Disliked: Staff & service, property conditions & facilities
Worst hotel in Brooklyn, better off sleeping outside.
Stayed 2 nights in Feb 2025

2/10 Terrible

pamela

NO HOT WATER!!!!
Stayed 1 night in Mar 2025

4/10 Poor

Maurice

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Disappointed

Hot water didn’t work for 2 days in the middle of winter and hotel did nothing to accommodate guest
Stayed 2 nights in Feb 2025

4/10 Poor

Pedro

Liked: Cleanliness
Disliked: Staff & service
My stay at the INDIGO Brooklyn Hotel was one of the worst hotel experiences I’ve ever had. There was no hot water, no heating, and the fire alarm went off at 4 a.m., causing a major disruption. On top of that, there was a ridiculous $200 security deposit, which felt unjustified given the poor conditions. Overall, it was a terrible experience, especially for a first-time visitor to Brooklyn

2/10 Terrible

Sarina

No hot water

There was no hot water at the hotel for my stay. I would like a full refund
Stayed 1 night in Mar 2025

2/10 Terrible

Nicole, west roxbury

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not have hot water, heat for our stay. In addition to this, our room was dirty at check in, the tv wasn’t working.
Stayed 2 nights in Feb 2025

2/10 Terrible

Gabrielle

the property how water was not working or the heat they were having issues with the boiler
Stayed 1 night in Mar 2025

2/10 Terrible

amber

Stayed 2 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Evette

Travelled with family
Liked: Amenities
Beautiful. Staff was pleasant. Close to everything
Stayed 1 night in Feb 2025

4/10 Poor

jenna

Disliked: Cleanliness, property conditions & facilities, room comfort

I would not stay again

Hotel is very noisy from traffic. No sound proofing. Room was beaten up. No hot water first morning. No bath tub in room. But bathtub was advertised for our room grade
Stayed 3 nights in Feb 2025

10/10 Excellent

Eliza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay for one night. My partner and I loved it thank you so much
Stayed 1 night in Feb 2025

8/10 Good

Naomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great parking garage for those driving in. We went in middle of snow and ice so did not get to appreciate the neighborhood but location seemed great. Staff pleasant, food pricey but delicious. Did not get to see the rooftop bar due to weather. Only complaint was street noises on a Saturday night
Stayed 1 night in Feb 2025

6/10 Okay

shanice

Liked: Staff & service
Stayed 2 nights in Feb 2025