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Crowne Plaza Orlando - Lake Buena Vista by IHG

4.0 star property

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Photo gallery for Crowne Plaza Orlando - Lake Buena Vista by IHG

Property amenity
Outdoor pool, pool loungers
Breakfast, lunch and dinner served
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking available
  • Housekeeping

Explore the area

View in a map
8686 Palm Pkwy, Orlando, FL, 32836
  • Place, Orlando Vineland Premium Outlets
    ‪3 min drive‬
  • Place, Disney Springs™
    ‪3 min drive‬
  • Place, SeaWorld® Orlando
    ‪6 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room (Selected at Check in)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room (Selected at Check in)

8.0 out of 10
Very good
(21 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Balcony

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Balcony

7.8 out of 10
Good
(62 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Balcony (Mobility)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub, Balcony (Mobility)

8.8 out of 10
Excellent
(14 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

7.0 out of 10
Good
(7 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Balcony

8.2 out of 10
Very good
(140 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Balcony (Mobility)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub, Balcony (Mobility)

  • 33 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

7.2 out of 10
Good
(7 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Holiday Inn Resort Orlando - Lake Buena Vista by IHG
  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.2 out of 5, Very good, 3,495 reviews
The price is €97
includes taxes & fees
12 Nov - 13 Nov
Holiday Inn Resort Orlando - Lake Buena Vista by IHG

About this property

Crowne Plaza Orlando - Lake Buena Vista by IHG

Mediterranean hotel with 24-hour fitness centre and 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a conference centre, a microwave in a common area and a business centre.
Crowne Plaza Orlando - Lake Buena Vista by IHG offers 200 air-conditioned accommodations with coffee/tea makers and a hairdryer. 49-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a waterslide, an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Orlando - Lake Buena Vista by IHG. During your stay, you'll be close to Disney Springs™. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Disney Springs™ and a few minutes from Orlando Vineland Premium Outlets
  • Cats and dogs welcome for a fee
Crowne Plaza Orlando - Lake Buena Vista by IHG offers its guests an outdoor pool, a waterslide, and a 24-hour fitness centre. There's a restaurant on site. A business centre and 2 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1807 square feet (168 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Orlando - Lake Buena Vista by IHG. For a fee, parking is available.

This 4-star Orlando hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
H Street Grille & Lounge – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 17 per day)
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 14 to 19.99 per person
  • A restaurant

Restaurants on site

  • H Street Grille & Lounge

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • In-room cot
  • Outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,807 square foot of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1989
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 250 and a deposit of USD 50 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 23 per accommodation, per night
The resort fee includes:
  • Faxes
  • Phone calls
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 14.00 to 19.99 per person
  • Self-parking fee: USD 17 per day
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation (varies based on length of stay) plus a one-off USD250 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Hotel Orlando Lake Buena Vista
Comfort Inn Orlando Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista
Comfort Inn Buena Vista
Comfort Orlando Lake Buena Vista
Comfort Buena Vista
Crowne Plaza Orlando Lake Buena Vista
Royale Parc Hotel Orlando Lake Buena Vista
Crowne Plaza Orlando Lake Buena Vista an IHG Hotel
Crowne Plaza Orlando - Lake Buena Vista by IHG Hotel
Crowne Plaza Orlando - Lake Buena Vista by IHG Orlando
Crowne Plaza Orlando - Lake Buena Vista by IHG Hotel Orlando

Reviews

Crowne Plaza Orlando - Lake Buena Vista by IHG Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 449 out of 1005 reviews
Rating 8 - Good. 244 out of 1005 reviews
Rating 6 - Okay. 146 out of 1005 reviews
Rating 4 - Poor. 83 out of 1005 reviews
Rating 2 - Terrible. 83 out of 1005 reviews

Reviews

4/10 Poor

Joubani

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was there with friends for fun
Stayed 4 nights in Aug 2025

10/10 Excellent

Raymond

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator wasn’t working
Stayed 1 night in Aug 2025

8/10 Good

Andra

Stayed 1 night in Aug 2025

10/10 Excellent

Jateria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

⭐️⭐️⭐️⭐️⭐️

I had an amazing stay at this hotel! From the moment I arrived, the service was truly 5 stars. The front desk staff was incredibly friendly and helpful, going above and beyond to make me feel welcome. Since it was my birthday, they even surprised me with a free room upgrade, which made my stay extra special. My room was clean, comfortable, and beautifully maintained.
Stayed 1 night in Aug 2025

8/10 Good

Sandra Marisol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó la ubicación, muy cerca de muchos lugares, y lo que me gustaría que cambien es el jabón para la ducha y que pusieran por lo menos 2 botellas con agua cada día haría perfecta la estadía. El desayuno estuvo bastante bien y el staff todos muy amables
Stayed 5 nights in Jul 2025

10/10 Excellent

Frank

Business traveller

The best hotel

Tammy is the greatest she makes you feel like you know her all your life rooms are very clean check in is fast and easy every time I come to Orlando I stay her
Stayed 1 night in Aug 2025

6/10 Okay

Shade

Travelled with group
Liked: Cleanliness, staff & service
The overall look of the hotel can be modernized but it was a exceptional stay nonetheless
Stayed 3 nights in Aug 2025

6/10 Okay

Asia

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

2/10 Terrible

Natalie

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Carla j

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos Dejuan Cole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Mar 2025

8/10 Good

Jenifer

Liked: Cleanliness, staff & service, property conditions & facilities
The ice machines were not working👎. The pool was nice especially the waterfall and slide!
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for a 4 night get away! The pool is beautiful and there were days where I had to work and the pool would be empty during the day which made it quiet and perfect! I would def stay again!
Stayed 4 nights in Jul 2025

8/10 Good

Samantha

Stayed 2 nights in Jul 2025

6/10 Okay

hemanth

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Overall not a bad place. But we coudln't get any room service on time or properly. Calling help desk alwasy a gamble. No one would pickup. Had to argue with the front desk to get a room clean service. Deent place but not worth the moeny you are spending. Except for the lcoation benefits, nothing is attractive. Pool maintenance is bad and not clean.
Stayed 1 night in Jul 2025

4/10 Poor

Alonzo

Travelled with partner
Disliked: Staff & service
Didn’t get house keeping no microwave bed felt hard and wet
Stayed 2 nights in Jul 2025

6/10 Okay

Brittany

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Had a late check in around 1am & no one was at the desk. Security took our payment & ID to the back because the representative was busy on the phone with someone. While waiting in the lobby we saw 2 small roaches. Waited 15-20 min for her to come back out to give us a room key. The room was super clean which was great but the door had to be pulled to ensure it could properly lock. We were visiting a Disney park the following day & left the DND sign on the door while away. Come to find staff still entered our room while we were away for the day. Not a big issue, but thought it was a sign of no room service needed & common courtesy not to enter seeing as I may have had valuables in the room. Other than those minor issues the stay was great, room was clean, check out was quick. Probably would not be staying again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Enrique

Stayed 1 night in Jul 2025

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it was the best i could have stayed at
Stayed 2 nights in Jul 2025

8/10 Good

Chantale

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a really nice place to stay
Stayed 2 nights in Jul 2025

8/10 Good

Quincy

Travelled with family
My stay was well needed, the room was very clean and the young lady upon check in was very nice and professional and made me feel at home.
Stayed 3 nights in Jul 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025