Holiday Inn Express & Suites Orlando - Lake Buena Vista by IHG

3.0 star property

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Suite, Multiple Beds | In-room safe, desk, laptop workspace, blackout curtains
Business centre
Property entrance
Restaurant
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
11409 Marbella Palms Ct, Orlando, FL, 32836
  • Place, Disney Springs™
    ‪3 min drive‬
  • Place, SeaWorld® Orlando
    ‪3 min drive‬
  • Place, Orange County Convention Center
    ‪4 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪20 min drive‬

Room options

Standard Room

8.8 out of 10
Excellent
(66 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(60 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(158 reviews)
  • Sleeps 4
  • 2 Queen Beds

Accessible Room, 2 Queen Beds

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

9.2 out of 10
Wonderful
(43 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(19 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Suite, Multiple Beds

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Double Sofa Bed

Accessible Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Roll-in Shower (Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Family Suite, Multiple Beds, Accessible Bathtub (Access Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed, 1 Double Sofa Bed and 1 Single Bunk Bed

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About this property

Holiday Inn Express & Suites Orlando - Lake Buena Vista by IHG

Art Deco hotel with free breakfast and 24-hour fitness centre
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Holiday Inn Express & Suites Orlando - Lake Buena Vista by IHG offers 140 accommodations with laptop-compatible safes and coffee/tea makers. 49-inch LED televisions come with premium cable channels. Bathrooms include baths or showers and hairdryers.

This Orlando hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The free breakfast at Holiday Inn Express & Suites Orlando - Lake Buena Vista by IHG gets good marks from our customers. During your stay, you'll be within walking distance of Orlando Vineland Premium Outlets. Enjoy features like free WiFi in public areas, plus an outdoor pool and a 24-hour gym.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 6 minutes by car from Orange County Convention Center and 6 minutes from Disney Springs™
Holiday Inn Express & Suites Orlando - Lake Buena Vista by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express & Suites Orlando - Lake Buena Vista by IHG. For a fee, parking is available.

This 3-star Orlando hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 29 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet (86 centimetre high)
  • Handrails in stairways (114 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 29 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Orlando Lk Buena Vista Area Hotel
Holiday Inn Express Lk Buena Vista Area Hotel
Holiday Inn Express Orlando Lk Buena Vista Area
Holiday Inn Express Lk Buena Vista Area
Express Lk Buena Vista Area
Holiday Inn Express Suites Orlando Lk Buena Vista Area
Holiday Inn Express Suites Orlando Lake Buena Vista
Holiday Inn Express Suites Orlando Lake Buena Vista by IHG
Holiday Inn Express Suites Orlando Lake Buena Vista an IHG Hotel

Holiday Inn Express & Suites Orlando - Lake Buena Vista by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1405 out of 2222 reviews
Rating 8 - Good. 424 out of 2222 reviews
Rating 6 - Okay. 191 out of 2222 reviews
Rating 4 - Poor. 90 out of 2222 reviews
Rating 2 - Terrible. 112 out of 2222 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rupak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Gerardo

Stayed 5 nights in Aug 2025

10/10 Excellent

Stanley

Stayed 2 nights in Aug 2025

2/10 Terrible

Bala

Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean
Stayed 1 night in Aug 2025

10/10 Excellent

Deane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic property for the price. Well stocked breakfast offerings. Hotel staff very helpful. Business center and computer access not available in lobby.
Stayed 2 nights in Aug 2025

2/10 Terrible

Fabian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I HAD ROACHES IN MY ROOM!!!!! Manager didn’t care to do anything about it. Floors in the lobby wet with no hazard signs around. Ghetto!!!!!!
Stayed 1 night in Aug 2025

4/10 Poor

Jamie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
When checking in the Front Desk did not state that there was a master switch to turn on the TV and lights. One of the days House Keeping did not restock the towels in the bathroom and I had told the front desk about it and when I got back to the room at the end of the day the towels were still not there. I then had to get them myself and the window leaked during the rain storm.
Stayed 3 nights in Aug 2025

10/10 Excellent

Derrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staffing through and through!
Stayed 3 nights in Aug 2025

10/10 Excellent

Tatum

Stayed 5 nights in Jul 2025

10/10 Excellent

Stephen

Stayed 4 nights in Aug 2025

10/10 Excellent

Kelly

Stayed 1 night in Aug 2025

10/10 Excellent

michael gerard

Stayed 1 night in Jul 2025

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, check-in was quick and easy. The breakfast that was included was very good, many good choices.
Stayed 1 night in Aug 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, room was clean. Receptionist when checking in was friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nuruddin

Stayed 4 nights in Jul 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to everything
Stayed 1 night in Aug 2025

6/10 Okay

Sakaya

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Our beds were way too firm! The room had a weird smell. I’m unsure if it’s from the linen or carpet. I had to spray my room multiple times. The shower had pubic hair. I had to sanitize and clean it, myself again. Other than that, the lobby was clean and the staff were friendly. The breakfast was good. I hate that parking was $26 a night! That’s insane! Housekeeping only left one washcloth for us to use, but I requested more. I love the area of the hotel, but I don’t think we will stay here again. I’ve stay at a Holiday Inn Express before and I remember the rooms being better and a lot more comfortable. Also, tv channels are limited.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ismael

Stayed 1 night in May 2025

10/10 Excellent

Krystle, Homestead

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful customer service, the room was great! I had a good experience and would definitely stay there again.
Stayed 2 nights in Jul 2025

8/10 Good

Penelope

Travelled with partner
Liked: Amenities
Only issue I had was that the hot tub was not working. Everything else was fine.
Stayed 1 night in Aug 2025

10/10 Excellent

Latasha

Stayed 3 nights in Jul 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast in the am was a great option to get the day started.
Stayed 1 night in Jul 2025

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, amenities
Great
Stayed 6 nights in Jul 2025

4/10 Poor

Jean

Travelled with family and small children
Disliked: Cleanliness, staff & service
I stayed here for a week. My room was never cleaned. They only came emptied the trash can collected all the towels and didnt replace them. I had to go to the desk 2 times to get toilet paper. The front desk always had just 1 man until the day I left who blamed lack of staff. He was not rude but completely unhelpful. I am concerned as an IHG customer that their quality might be going down.
Stayed 6 nights in Jul 2025