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Westgate Palace Hotel / Universal / I-Drive

4.0 star property

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Photo gallery for Westgate Palace Hotel / Universal / I-Drive

Outdoor pool, pool umbrellas
Full-sized fridge, microwave, oven, stovetop
Terrace/patio
American cuisine, pool views
Signature Suite, 2 Bedrooms | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available

Explore the area

View in a map
6145 Carrier Drive, Orlando, FL, 32819
  • Place, Pirate's Dinner Adventure
    ‪3 min walk‬
  • Place, CoCo Key Water Resort
    ‪10 min walk‬
  • Place, Universal Orlando Resort
    ‪16 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

View all photos for Signature Suite, 2 Bedrooms (Deluxe)

Full-sized fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms (Deluxe)

9.2 out of 10
Wonderful
(76 reviews)
  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Single Beds

View all photos for Signature Suite, 2 Bedrooms

Signature Suite, 2 Bedrooms | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(103 reviews)
  • 57 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Suite

2 bedrooms, down duvets, in-room safe, laptop workspace

Family Suite

  • 57 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

Westgate Palace Hotel / Universal / I-Drive

Family-friendly resort with fitness centre and free theme park shuttle
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free resort. Free WiFi in public areas, free self parking and a free theme park shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
Westgate Palace Hotel / Universal / I-Drive offers 408 accommodations with washers/dryers and laptop-compatible safes. This accommodation offers separate sitting areas. Beds feature down duvets. Accommodation at this 4-star resort has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Flat-screen televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Westgate Palace Hotel / Universal / I-Drive's great location gets high marks from our customers. During your stay, you're just a quick walk from Pirate's Dinner Adventure. Enjoy features like free WiFi in public areas, free self-parking and a free theme park shuttle.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Enjoy American cuisine at Drafts Sports Bar & Grill, a delicatessen with pool views
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, basketball and a playground
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes by foot from CoCo Key Water Resort and a 3-minute drive from Universal Orlando Resort
  • Free theme park shuttle service
  • Dogs welcome for a fee (restrictions apply)
Westgate Palace Hotel / Universal / I-Drive offers its guests a kids' pool, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A terrace, barbecue grills, and an arcade/games room are also featured at the family-friendly Westgate Palace Hotel / Universal / I-Drive. You'll have access to the health club at a partner property. Free self parking is available.

This 4-star Orlando resort is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 11 AM.
Drafts Sports Bar & Grill – This poolside delicatessen specialises in American cuisine. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: USD 7 to 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Drafts Sports Bar & Grill

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • Outdoor pool
  • Playground
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • On a lake
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • 2 buildings
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 24.73 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 7 to 15 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The shuttle provided by the hotel is for the Universal Transport Centre only and does not include any other destinations.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westgate Palace Condo Resort
Westgate Palace Two Bedroom Condo Resort
Westgate Palace Two Bedroom Condo Resort Condo
Westgate Palace Two Bedroom Condo Resort Condo Orlando
Westgate Palace Two Bedroom Condo Resort Orlando
Westgate Palace Two Bedroom Orlando
Westgate Palace Two Bedroom
Westgate Two room Orlando

Westgate Palace Hotel / Universal / I-Drive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 712 out of 1104 reviews
Rating 8 - Good. 224 out of 1104 reviews
Rating 6 - Okay. 91 out of 1104 reviews
Rating 4 - Poor. 29 out of 1104 reviews
Rating 2 - Terrible. 48 out of 1104 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriel Bismarck, Miramar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good time!
Stayed 2 nights in Jun 2025

10/10 Excellent

Isamar V Perez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Aug 2025

10/10 Excellent

Aaron

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, except the wifi was weak up on the 18th floor.
Stayed 4 nights in Aug 2025

10/10 Excellent

Lewin

Stayed 6 nights in Aug 2025

10/10 Excellent

ANGELA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love, love this property! Check-in was smooth, room was spotless, staff was amazing, gated security 24/7 and free Shuttles to Universal made our trip so smooth. I highly recommend and will definitely stay here again when we come back to Orlando.
Stayed 4 nights in Aug 2025

8/10 Good

Erica

Travelled with family
Liked: Cleanliness, staff & service
Rooms are spacious
Stayed 4 nights in Jul 2025

10/10 Excellent

Brandon

Good
Stayed 6 nights in Jul 2025

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its our normal go to if there is availability. Great location, rooms are big and very nice. Service is good and a great view from the upper levels.
Stayed 2 nights in Aug 2025

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenience to theme parks and restaurants, shopping also very safe. Resort has a gate keeper 24/7
Stayed 5 nights in Aug 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2025

10/10 Excellent

Emmanuel Castaneda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very comfortable place to stay. Well equipped for everything you need and it feels you’re home. The location is in the center from the theme parks, shopping and restaurants. Everything comes easy on this place and area. We stayed 6 nights and we slept well and good
Stayed 6 nights in Aug 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean place
Stayed 7 nights in Aug 2025

10/10 Excellent

Smruti

Stayed 5 nights in Jul 2025

10/10 Excellent

Amy M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Aug 2025

2/10 Terrible

Gloria

Stayed 2 nights in Jul 2025

6/10 Okay

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Very clean and beds were comfortable. However the rooms felt cold and sterile with no decore’ or anything to make it feel warm and inviting. Also very noisy as there are no drapes or rugs or anything to dampen the sounds. Also, transportation is only for Universal. The description says free shuttle to “parks” which is misleading. Disappointed in the “grille” as it was only open 1 day and we were there for an entire week. If your looking for a place to just crash at night then It’s fine. If your wanting more of a resort then maybe look elsewhere.
Stayed 7 nights in Aug 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, close to universal theme park.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alfredo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff
Stayed 5 nights in Aug 2025

10/10 Excellent

Joshua, New York

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serve breakfast buffet for the morning
Stayed 7 nights in Aug 2025

10/10 Excellent

Lehjade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kitchen was the main reason we stayed here. There’s a lot of great hotels in the area but this was the best choice when you need a bigger suite with kitchen. The area is also safe. The view was also beautiful and peaceful. The staff took good care of us. We will definitely stay here again.
Stayed 3 nights in Aug 2025

8/10 Good

Roy, Pembroke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is conveniently close to Universal, with a nearby 7-Eleven and several restaurants. The room is clean and pleasant, and parking is easily accessible.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, facilities in room and at the hotel were great. Really close to parks and international drive
Stayed 10 nights in Jul 2025

6/10 Okay

Angela

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We found a cockroach in the room. Some linen was dirty.
Stayed 2 nights in Aug 2025

10/10 Excellent

Melissa

Stayed 6 nights in Jul 2025

10/10 Excellent

Logan Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The transportation was very easy to use to get to parks. And the hotel was just amazing all around
Stayed 4 nights in Jul 2025