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Aparthotel

Serotel Suites

4.0 star property
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Terrace/patio
Chambre Double Confort | 1 bedroom, in-room safe, soundproofing, iron/ironing board
Appartement Premium | Living area | Flat-screen TV
Terrace/patio
Lobby

Popular amenities

  • Outdoor space
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
77 Rue du Faubourg Poissonniere, Paris, Paris, 75009
  • Palais Garnier
    ‪19 min walk‬
  • Louvre Museum
    ‪7 min drive‬
  • Notre-Dame
    ‪7 min drive‬
  • Paris (CDG-Roissy-Charles de Gaulle)
    ‪28 min drive‬
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Room options

View all photos for Appartement Privilège

Appartement Privilège | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Appartement Privilège

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Chambre Double Confort

Chambre Double Confort | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Chambre Double Confort

  • 20 sq m
  • Studio
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Studio

Comfort Studio | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Comfort Studio

  • 20 sq m
  • Studio
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Appartement Premium

Appartement Premium | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Appartement Premium

  • 38 sq m
  • Studio
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

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About this property

Serotel Suites

Eco-certified aparthotel in Paris with a 24-hour front desk
This smoke-free aparthotel features a business centre, a meeting room and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment provides a fridge and a coffee/tea maker, plus free WiFi and a flat-screen TV with digital channels. Additional amenities include room service, free bottled water and a safe.
Serotel Suites offers 10 air-conditioned accommodations with a safe and complimentary bottles of water. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower and complimentary toiletries.

This Paris aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Serotel Suites. During your stay, you're just a quick walk from Folies Bergere. Enjoy features like free WiFi in public areas, plus a business centre and breakfast (surcharge). This upmarket aparthotel has 10 apartments over 4 floors. Free WiFi and a flat-screen TV are available in each apartment.
  • Each apartment offers a flat-screen TV, a fridge and room service
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute drive from Palais Garnier and 7 minutes from Champs-Élysées
WiFi is free in public spaces. Business amenities include a business centre and a meeting room. A terrace, tour/ticket assistance, and concierge services are also featured at the eco-certified Serotel Suites.

This 4-star Paris aparthotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, Italian, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Family friendly

  • Free cot

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

Dining

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 17 per person
  • Limited room service

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city centre
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 10 units
  • 4 floors
  • Banquet hall
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 17 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Serotel Suites Opéra Apartment Aparthotel Paris
Serotel 77 Agritourism
Serotel 77 Agritourism Paris
Serotel 77 Paris
Hôtel Serotel Suites Paris
Serotel Suite Appartment Hotel Paris
Serotel Suites Paris
Serotel Suites
Serotel Suite Appartment Hotel
Serotel Suite Appartment Paris
Serotel Suites Opéra Apartment Aparthotel
Serotel Suites Opéra Apartment Paris
Serotel Suites Opéra Apartment
Hôtel Serotel Suites
Serotel 77
Serotel Suite Appartment

Serotel Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 125 out of 243 reviews
Rating 8 - Good. 81 out of 243 reviews
Rating 6 - Okay. 23 out of 243 reviews
Rating 4 - Poor. 6 out of 243 reviews
Rating 2 - Terrible. 8 out of 243 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Francois

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Serotel Suite is a lovely place; modern, safe and with friendly staff. This appartment style hotel is perfect for longer stay, or to travel with the whole family. There was a couple things not working properly in the room; lightning under the cabinet, shower drain not draining properly... all of which have been reported, but couldn't not be fixed during our stay. We would definitively consider staying there again on our future travels to Paris :-)
Stayed 6 nights in Mar 2025

8/10 Good

Ruth jane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good set up with separate sleeping areas for 3 people .Property very clean. Worktop damaged in apartment the only flaw. Very clean and daily cleaning excellent. Friendly staff. Arrived late and self check in was difficult until we realised the code provided was for the unlit lower screen not the obvious one above that was lit.Enjoyed our stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Very close to a metro station - easy to access all areas of Paris. Plenty of restaurants & food choices for meals.
Stayed 3 nights in Mar 2025

4/10 Poor

Akiya

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I did not get discount coupon.
Stayed 1 night in Feb 2025

10/10 Excellent

Feroz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 4 nights in Jan 2025

10/10 Excellent

Benigna

Travelled with family
Liked: Cleanliness, room comfort

Exceptional and highly recommended

We've had lovely stay even just for 1 night. The hotel was fantastic, cozy and clean. The sraff were lovely and welcoming.The amenities of the apartment including kitchen were top notch. It's very convenient location, very close to Metro and it's only 10 min to Gare du Nord station. Will definitely stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Carmina

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff.
Stayed 6 nights in Oct 2024

6/10 Okay

Roderic

Travelled with family
Liked: Cleanliness, property conditions & facilities
We really liked the size and layout of the room, but the water heater is small and with that it was hard to get three showers in. Some people may have issue with a few older or broken things, but we realize stuff gets worn out. Comfort is what is important. Also, on the listing it said there were a clothes washer available but there was only a laundromat around the corner, which we were not up for using.
Stayed 2 nights in Dec 2024

10/10 Excellent

Chiew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Kitchenette with little fridge was very useful, a grocery store conveniently located right beside hotel, a metro stop steps away, a great pizzeria across the street. Reception staff very friendly and accommodating. Expect some noise from the street if your room has windows facing the street.
Stayed 4 nights in Nov 2024

10/10 Excellent

Rich

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with awesome staff. The folks at the front desk were so helpful and friendly. Rooms were clean and had all the amenities you need. Overall, a great place to stay with lots of grocery stores, shops, and restaurants near by / walking distance. Also close to metro. Would definitely stay here again. Again, great staff!
Stayed 7 nights in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2024

4/10 Poor

Richard

Travelled with family
Disliked: Amenities
The only bright side were Madja and Niro. The other staff members I encountered were neither helpful nor accommodating. One staff did not or pretended not to speak English to avoid resolving an issue. Cleaning lady was good until the last day when she forgot her yellow gloves for cleaning the bathroom and was placed on top of my wife's hand carry bag. Disgusting.
Stayed 4 nights in Sep 2024

10/10 Excellent

Clardia

Travelled with family
Liked: Cleanliness, room comfort
The hotel was perfect for my family. It was close to a lot of attractions and to metro stations. The staff was really nice and attentive.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jeffrey Luken

Stayed 2 nights in Aug 2024

10/10 Excellent

Anup

Liked: Cleanliness, property conditions & facilities
Really enjoyed the stay at this place!!and Rive Droite made sure all our needs were taken care of !
Stayed 4 nights in Aug 2024

6/10 Okay

kathy, wrightstown

It was ok. Inside was sparse and the furniture showed significant signs of wear. Fine for 1 night. But would not stay longer
Stayed 1 night in Jul 2024

10/10 Excellent

JDKK

Liked: Cleanliness, property conditions & facilities
It’s was great we especially enjoyed the food recommendation from the concierge
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Conveniently located for tourist

I was visiting with two young children from America. The hotel was well-maintained, and the staff was very friendly. I really enjoyed the convenient location. There was a mini supermarket next door and many good restaurants along the street. It was very close to two subway stops; if you follow the street, there is a mall. I also enjoyed having a living area because the kids and I were not always in each other's space.
Stayed 6 nights in Jun 2024

10/10 Excellent

Judith

Travelled with family
Charming and comfortable well located hotel
Stayed 4 nights in Jul 2024

8/10 Good

Louise

Travelled with family
Liked: Cleanliness
Brilliant location in really vibrant area - lots of cafes, bakeries, little bars. Really friendly reception staff. Plenty of space in our suite and mostly clean though carpet grubby in kitchen and the whole place smelled of smoke and/or air freshener. Suite very comfortable - great beds and sofa bed. Parts of it quite tired, such as the kitchen worktop and cabinet door edging which are cracked, warped and falling off. Description of premium suite on website slightly misleading - it says bedroom opens up on to interior courtyard. Ours didn’t as it was on the fourth floor, I think they meant it overlooked it. Grocery shop next door is handy but run by a very grumpy man who likes to shout at his customers and staff. Altogether we had a great time and enjoyed our stay but disappointed the suite wasn’t in better condition.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nigel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet apartment close to restaurants, metro, and a grocery store right next door! Very safe with kind and helpful front desk at street entrance available 24 hrs. My daughters and I had a wonderful stay and would love to come back!
Stayed 3 nights in Jul 2024

10/10 Excellent

Khyati

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Michele

Disliked: Cleanliness, property conditions & facilities
Dreadful from the minute I arrived. The room did not have any of the facilities advertised. The room felt as if it was in a store cupboard with piles of crates of empty bottles outside the door. Every time someone else in the property used water it ran down the pipes so loud I thought there was a leak with water gushing into the room. The room was in the ground floor overlooking the small courtyard so anyone out there you could hear talking. You couldn’t open the window or all their smoke would come into the room. Despite numerous emails from myself and Expedia the property has refused to engage with although whilst I was promised a refund for my complaint. Do NOT book here you will be disappointed
Stayed 2 nights in May 2024

6/10 Okay

Nuno

Stayed 2 nights in Jun 2024

10/10 Excellent

Tetyana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Hidden gem This hotel is located off touristy path and perfect to mingle with locals. Plenty of trendy restaurants and coffee shops around the area to explore! If you feel like cooking, plenty of grocery stores to fill up on supplies to cook something in hotel room mini kitchen. We did both! After full day of exploring Paris, it was nice to sink on soft comfy beds with nice pillows for good night sleep. Well run hotel.
Stayed 7 nights in May 2024