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Mahekal Beach Front Resort & Spa

4.0 star property
VIP Access

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Photo gallery for Mahekal Beach Front Resort & Spa

5 outdoor pools, open 7:00 AM to 7:00 PM, free pool cabanas
Premium Bungalow | 1 bedroom, premium bedding, down duvets, Select Comfort beds
Gym
5 outdoor pools, open 7:00 AM to 7:00 PM, free pool cabanas
The Oasis Palapa | Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • All-inclusive

Explore the area

Map
38 St And The Beach, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪2 min walk‬
  • Quinta Avenida
    ‪6 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Run of House

1 bedroom, premium bedding, down duvets, Select Comfort beds

Run of House

  • 21 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Ocean View Palapa

Ocean View Palapa | 1 bedroom, premium bedding, down duvets, Select Comfort beds

Ocean View Palapa

  • 21 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Ocean View

Ocean View | 1 bedroom, premium bedding, down duvets, Select Comfort beds

Ocean View

  • 21 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Premium Bungalow

Premium Bungalow | 1 bedroom, premium bedding, down duvets, Select Comfort beds

Premium Bungalow

  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for The Oasis

The Oasis | Living area | Books

The Oasis

  • 21 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for The Oasis Palapa

1 bedroom, premium bedding, down duvets, Select Comfort beds

The Oasis Palapa

  • 21 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Garden View

1 bedroom, premium bedding, down duvets, Select Comfort beds

Garden View

  • 21 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Garden View Palapa

Garden View Palapa | 1 bedroom, premium bedding, down duvets, Select Comfort beds

Garden View Palapa

  • 21 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Bungalow Premium With Sea View

1 bedroom, premium bedding, down duvets, Select Comfort beds

Bungalow Premium With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Quadruple Room Junior With Garden View

1 bedroom, premium bedding, down duvets, Select Comfort beds

Quadruple Room Junior With Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Quadruple Room Classic With Garden View

Living area | Books

Quadruple Room Classic With Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Quadruple Room Superior With Partial Sea View

1 bedroom, premium bedding, down duvets, Select Comfort beds

Quadruple Room Superior With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Quadruple Room Junior With Garden View

1 bedroom, premium bedding, down duvets, Select Comfort beds

Quadruple Room Junior With Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Quadruple Room Standard With Garden View

1 bedroom, premium bedding, down duvets, Select Comfort beds

Quadruple Room Standard With Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Quadruple Room Super With Partial Sea View

1 bedroom, premium bedding, down duvets, Select Comfort beds

Quadruple Room Super With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Quadruple Room Economy

1 bedroom, premium bedding, down duvets, Select Comfort beds

Quadruple Room Economy

  • Sleeps 4
  • 2 Double Beds

Similar properties

6 restaurants, international cuisine

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Free WiFi
4.3 out of 5, Excellent, (2659)
The price is €194
for 1 room
includes taxes & fees
19 Jun - 20 Jun
Wyndham Alltra Playa del Carmen Adults Only All Inclusive

About this property

Mahekal Beach Front Resort & Spa

Luxury hotel on the beach, with 5 outdoor pools
Catch some rays at the beach or spend the day relaxing at Mahekal Beach Front Resort & Spa's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Change of towels is available on request
Mahekal Beach Front Resort & Spa offers 195 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and a hairdryer. Rooms open to balconies or patios. This individually decorated and furnished accommodation includes desks and desk chairs. Select Comfort beds feature down duvets and premium bedding. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Guests can make use of the in-room espresso makers and minibars. Bathrooms include a shower with a rainfall showerhead. Additionally, rooms include an iron/ironing board and a ceiling fan. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
5 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Revive has 1 treatment room. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the shopping around Mahekal Beach Front Resort & Spa. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Features include 5 outdoor pools, 3 restaurants and 3 bars.
  • Enjoy Mexican cuisine with garden views at Cocina, one of the property's 3 restaurants and 3 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 5 outdoor pools or soak in the hot tub
  • Treat yourself to hydrotherapy, aromatherapy or body treatments at Revive
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, yoga classes and a playground
  • Guests have great things to say about the location and the beach
  • Steps from Mamitas Beach and 8 minutes on foot from Quinta Avenida
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Some rates at Mahekal Beach Front Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with free beach club on site, umbrellas, and sunloungers. At Mahekal Beach Front Resort & Spa, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. This luxury hotel also offers a hot tub, a fitness centre and a terrace.

Smoking is allowed in designated areas at this 4-star Playa del Carmen hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Cocina – Overlooking the garden, this diner specialises in Mexican cuisine. Guests can enjoy drinks at the bar.
Las Olas – This beachfront buffet restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.
Fuego Restaurante y Bar – This beach fine-dining restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.
Agave – This sports bar overlooks the garden. Happy hour is offered. Open daily.
Itzi Pool Bar – This brewpub is located by the pool. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Mahekal Beach Front Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals, snacks and select beverages included
Basic alcoholic drinks included
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Land activities

Cycling
Fitness facilities

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

Mahekal Beach Front Resort & Spa is listed in the 2023 Travel + Leisure 500.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 27 for adults and USD 27 for children
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agave
  • Cocina
  • Fuego Restaurante y Bar
  • Itzi Pool Bar
  • Las Olas

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Beach yoga
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Free beach club
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Library
  • Playground
  • Scuba diving
  • Shopping
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 33 buildings
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Mosquito nets
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort.
The listed mandatory service fee, collected at check-in, applies to All-Inclusive bookings only.

Access methods

Staffed front desk

Pets

  • Pets: USD 30.25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 20 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Christmas Day (25 December) Gala Dinner per adult: USD 120
  • Christmas Day (25 December) Gala Dinner per child: USD 60 (from 5 to 12 years old)
  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Bicycle storage
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Lending library access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 27 for adults and from USD 27 for children
  • Airport shuttle fee: USD 302 per person (return)
  • Airport shuttle fee per child: USD 302 (return), (from 5 to 12 years old)
  • Pet fee: USD 30.25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 100
Safety features at this property include a fire extinguisher, a smoke detector, window guards and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mahekal Beach Front Resort & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mahekal
Mahekal Beach
Mahekal Beach Playa del Carmen
Mahekal Beach Resort
Mahekal Beach Resort Playa del Carmen
Mahekal Resort
Mahekal Beach Hotel Playa Del Carmen
Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
Shangri La Caribe Hotel
Shangri La Caribe Playa Del Carmen

Mahekal Beach Front Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 666 out of 1004 reviews
Rating 8 - Good. 157 out of 1004 reviews
Rating 6 - Okay. 90 out of 1004 reviews
Rating 4 - Poor. 42 out of 1004 reviews
Rating 2 - Terrible. 49 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Olivier

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel that I recommend. Staff is friendly and food choice is second to none.
Stayed 7 nights in Feb 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax and enjoy...

This is truly my favorite place to stay in. Playa del Carmen with my husband. We travel a lot and MAHEKAL IS THE PlACE that we come to relax, be well taken care of with a room that is comfortable and very private. From check in to check out the entire staff of Mahekal is professional, friendly, do there jobs professionally and are exceedingly kind and helpful. My 4th stay in 2 years
Stayed 6 nights in Feb 2025

10/10 Excellent

Quetzy Alma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mother truly enjoyed her 50th birthday trip. I heard nothing but great things and the photos were amazing! She had 0 complaints!
Stayed 6 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
I would rate this stay fairly good except for our accommodations
Stayed 11 nights in Feb 2025

10/10 Excellent

Kristen Nicole, Vincennes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mahekal was INCREDIBLE! All of their staff was so accommodating and nice. Manuel was especially amazing! He did such a great job. All inclusive and the food definitely did not disappoint! Beautiful resort! I was not like any resort I have been to. The beach was incredible. Next time I will get an ocean front room. Cannot wait to return!
Stayed 4 nights in Feb 2025

10/10 Excellent

Chantal

Stayed 1 night in Feb 2025

10/10 Excellent

Debra L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the Entertainment director Valeria and ilen who assisted her. Manuel our waiter gave great attention to details and made our dining very special. Armando and Briain waiters by the pool were great! We feel very relaxed and safe here…..this is our second trip back.
Stayed 7 nights in Feb 2025

8/10 Good

Andrea

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Jan 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing , the food was incredible we enjoyed every minute we were there. Enrique, sofia and so many other staff members were so attentive and so nice to us at our stay.
Stayed 5 nights in Feb 2025

10/10 Excellent

Marty, Prince George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such an enjoyable stay at this resort. The whole grounds including pools and buildings are very beautiful. Very friendly staff and perfect central Playa del Carmen location!
Stayed 11 nights in Feb 2025

8/10 Good

Luly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it was quiet, blow dryer was so old and blow very little I had to go to bed with wet hair
Stayed 1 night in Feb 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Alexandre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice stay except Saturday night which was loud.
Stayed 8 nights in Jan 2025

8/10 Good

Erich Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t typically write reviews. I will try to be fair and give both the good and the bad. The resort is small, which is what my wife and I wanted. It is cleverly configured making it a joy to walk. The winding paths bend through lush wild gardens and at every turn there seems to be a new, undiscovered secret. Because the paths meander through the resort, you can get a decent walk in despite the size of the property. Be respectful though, some paths dead end into the front door of guest accommodations. The accommodations are charming! We opted for a small private beachfront room which was a single concrete hut with a thatch roof. They are cute and serviceable but not overly luxurious. There are no TV’s in the rooms which didn’t matter to my wife and I, but seemed slightly odd. The huts have 0 sound proofing, so if you are looking to get to sleep before 10pm (when the music ends) opt for a garden room near the spa instead. There are only 2 restaurants open currently: the buffet and the ocean side restaurant. The buffet is nothing special. Fuego, the ocean side restaurant, though, has some truly stand out dishes. Take my advice: be adventurous and try some of their more unique offerings and the chef specials. You will not regret it. The beach front is small but comfortable. There is also a charming touristy strip of shops and restaurants literally just outside of the resort that are safe to explore. Service was not 5 star: staff we friendly enough just not very attentive.
Stayed 4 nights in Jan 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the international atmosphere and the very friendly and helpful staff.
Stayed 6 nights in Jan 2025

10/10 Excellent

Rodrigo

Stayed 5 nights in Jan 2025

10/10 Excellent

Patricia, Chicago

Stayed 5 nights in Nov 2024

10/10 Excellent

Ashley, Farmingdale

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience and a beautiful view for my room
Stayed 3 nights in Jan 2025

10/10 Excellent

Emilio Esquinca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and attentive. Hotel was really good Only opportunity is the lack of parking spaces available at the hotel
Stayed 6 nights in Jan 2025

2/10 Terrible

Maristella

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
They were already mad aware of the issue and did nothing about it
Stayed 7 nights in Jan 2025

10/10 Excellent

JANET

Stayed 2 nights in Dec 2024

10/10 Excellent

Kefei

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
wonderful holiday at mahekal beach front resort
Stayed 8 nights in Dec 2024

6/10 Okay

Lane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Meh for the Mahekal

If you are looking for beautiful grounds, and a rustic getaway, this is great. But not 5 start worth. Staff was nice, facility was clean. Rooms were comfortable. The walking area outside the hotel was really neat. Cons to note: If you have a car, don't stay here. They don't have parking. You have to park on the street and pay a parking meter only with coins (no bills or c.card) no joke. It's an enormous burden. Beach: Their beach is approximately 20feet wide x 10 feet deep. No kidding. Above the beach they have some nice palms and loungers on their garden area, but it's not on the sandy beach. Room keys: They are the plastic card type, we asked for 2, and they said sorry we're out. So we ended up sharing one key for 5 days. Reservation: We asked for 2 beds and that was on the reservation. At checkin, they didn't have any ??? so my adult son and I slept on the same bed. TV - they don't have TVs in the room. If you want a rustic getaway, that's probably ok. But if not, it's a little spartan. POOLS and GYM - they close super early.
Stayed 6 nights in Dec 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place and can’t wait to go back again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Casey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic rooms with comfortable beds, exceptional resort with great food, friendly staff and unbeatable location on 38th in Playa Del Carmen. Only complaint is it can be loud at night
Stayed 7 nights in Dec 2024