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Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only

5.0 star property
VIP Access

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Photo gallery for Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only

Exterior
5 restaurants, international cuisine
Exterior
Interior detail
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Pool
  • All-inclusive
  • Bar

Explore the area

Map
Carretera Cancun Tulum, Km 55.3, Playa del Carmen, QROO, 77710
  • Maroma Beach
    ‪6 min walk‬
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪11 min drive‬
  • Tres Rios Ecopark
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for OVERWATER BUNGALOW

1 bedroom, free minibar, desk, soundproofing

OVERWATER BUNGALOW

9.4 out of 10
Exceptional
(11 reviews)
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for PALAFITOS ELITE OVERWATER BUNGALOW

1 bedroom, free minibar, desk, soundproofing

PALAFITOS ELITE OVERWATER BUNGALOW

  • 56 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About this property

Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only

Luxury property on the beach, with 4 outdoor pools
Catch some rays on Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only offers 30 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and complimentary bottles of water. 55-inch Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

4 outdoor swimming pools are on site along with a private beach and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Náay spa. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only. During your stay, you're just a quick walk from Maroma Beach. You'll find features such as free WiFi in public areas, free valet parking and a free round-trip airport shuttle.
  • Free Wi-Fi in some public areas
  • Free valet parking and self-parking
  • Enjoy international cuisine with ocean views at OVERWATER GRILL & WINE BA, one of the property's 5 restaurants and 6 bars/lounges
  • Take a swim in the 4 outdoor pools
  • Treat yourself with a visit to the full-service spa
  • Amenities include a terrace
  • On-site recreation includes a private beach, a gym and kayaking
  • Steps from Maroma Beach and 12 minutes by car from Tres Rios Ecopark
  • Free airport shuttle service
Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site. You can unwind with a drink at one of the 6 bars/lounges. Public spaces have free WiFi. This Mediterranean property also offers a fitness centre, a garden and a terrace. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

OVERWATER GRILL & WINE BA – Overlooking the ocean, this fine-dining restaurant specialises in international cuisine. Reservations are required.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking

Land activities

Volleyball

Entertainment

On-site entertainment and activities

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 5 restaurants
  • 6 bars/lounges

Restaurants on site

  • OVERWATER GRILL & WINE BA

Things to do

  • 4 outdoor pools
  • Full-service spa
  • Gym
  • Kayaking
  • Personal motorised watercraft
  • Volleyball

Family friendly

  • 4 outdoor pools
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On a private beach
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No lift

More

  • Banquet hall
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only offers transfers from the airport. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 123 out of 134 reviews
Rating 8 - Good. 4 out of 134 reviews
Rating 6 - Okay. 2 out of 134 reviews
Rating 4 - Poor. 4 out of 134 reviews
Rating 2 - Terrible. 1 out of 134 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Keri, Ardmore

Stayed 5 nights in May 2025

10/10 Excellent

Amy, Alder Flats

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing . What a wonderful & perfect vacation! our butlers Enrique & Fernando were wonderful & took care of our every wish. Alfredo & Daniel were amazing bartenders and always knew our favourite drinks and were always so friendly and wonderful. Gustavo in Ricks bar was an absolute treat! Mixing fun cocktails and always so welcoming. Alberto shuttles you around the resort anytime on the cart and is just so friendly and kind every day! Erik helped us with all the activities and even though the water was to rough to kayak far we were so thankful to him for helping us get to take them out. All the staff just work so hard to make sure your every wish comes true. We plan to come back in February it was so wonderful!
Stayed 8 nights in Apr 2025

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are going back! The service was like nothing I have ever experienced. We went for a week and it was perfect
Stayed 6 nights in Apr 2025

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Apr 2025

10/10 Excellent

concepcion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pilar, Aimee, and Alberto are the best!
Stayed 5 nights in Apr 2025

10/10 Excellent

Lawrence, Flint

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palafitos was gorgeous and service was amazing. Excellent food and the live music at dinner and by the pool were great entertainment.
Stayed 4 nights in Mar 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property with plenty of things to do on a daily basis or do nothing at all and relax whatever you like best!
Stayed 4 nights in Mar 2025

10/10 Excellent

E.L.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Dream Getaway at Palafitos Overwater Bungalows

From the moment we arrived, our experience at Palafitos Overwater Bungalows was extraordinary. Every detail was handled flawlessly, allowing us to fully relax in paradise. Aldo, our daytime butler, was incredible—his attentiveness and warmth made our stay effortless. In the evenings, Enrique seamlessly continued that exceptional service. Alberto, the bellman and resort driver, always greeted us with a smile, ensuring smooth transportation. Berta, our daytime maid, kept everything immaculate, while our night maid created a cozy, restful space. Leonardo, our room service server, delivered each meal with professionalism and warmth. The property itself is breathtaking—stunning views, luxurious accommodations, and world-class dining. Every aspect is designed for pure relaxation. From private limo pickup at the airport to a personal escort back to our gate, the service was flawless. This was a once-in-a-lifetime experience—absolute luxury in an idyllic setting. If you’re seeking the ultimate getaway, this is it. A bucket-list destination that exceeded every expectation.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ann, Collingwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and made up for anything not great in the bungalow. Butlers Yasser, Aimee and Daniel were special. The food at the Palafitos was exceptional.
Stayed 7 nights in Mar 2025

10/10 Excellent

Alexander S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palafitos was an unforgettable experience!!! The beach is shallow so the waves are never big. Staying on the water is magical. The Palafitos area is "quite luxury" style. EVERYTHING is designed to make sure you have a relaxing experience. The restaurant is wonderful. Though there are other restaurants on the property, we only visited the Caribbean once, and it couldn't even compare to Palafitos. You can have your lunch brought to you to your Bali bed. Having breakfast on our balcony was delightful. Having a butler was a nice touch. Fernanda was very attentive! Alberto was very friendly and helpful, remembered everyone's name. The beach attendant stole the show-Outstanding, excellent!!! He definitely loves his job. Made our stay extra special!!! Palafitos restaurant breakfast and lunch manager was so kind and went an extra mile 🙌 ALL Palafitos staff were next level, compared to other resorts we stayed at. There was seaweed, but they work SO HARD to get rid of it. It's going to be hard to beat this experience. Thank you Palafitos!!!!
Stayed 7 nights in Mar 2025

10/10 Excellent

Ann Marie

Stayed 4 nights in Mar 2025

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at Palafitos. Pros: the service is excellent. Very, very nice staff. Our Butlers were over the top amazing. My favorite drink is Dr Pepper. Fernando went out of his way to deliver bottles to our room. William always made sure our breakfast was delivered to our room each morning. Eating on the deck overlooking the ocean was a favorite. Cannot get any better than the bungalows. The private deck and plunge pool was so nice. Used the outdoor shower. Just a step into the beautiful ocean. The beaches were clean. Our butlers made sure there was a Bali bed available for lunch and an afternoon siesta. No stress in getting the perfect beach location. Service on the beach was amazing. Food was great. This is the place for you if you have allergies. My husband is gluten allergic. All menu items were labeled. Staff always asked about allergies and assured us when the food was delivered that it was in fact gluten free. Sooo nice. All the food tasted great. Never had a bad meal. Most quiet and relaxing resort we have ever been to. Our butler helped us book a tour of Tulum ruins through Lomas. Very easy process and we were able to design our day and had a tour guide, Jesus Huet, all day to ourselves- was excellent! Cons: not really a con but just a note- the butlers are so attentive that they come around a lot during the day. Use the ‘do not disturb’ door hanger if you do not want to be disturbed. Nothing bad to say about Palafitos. Would definitely come back!
Stayed 4 nights in Mar 2025

10/10 Excellent

Nancy, New City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievably excellent. Best service ever.
Stayed 4 nights in Mar 2025

10/10 Excellent

Cynthia Daniels

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect@
Stayed 3 nights in Feb 2025

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing to dislike about this place from the time you arrive until the time you car picks you up. The staff and facilities are second to non and I will return
Stayed 4 nights in Feb 2025

10/10 Excellent

Katina

Liked: Cleanliness, amenities, property conditions & facilities
I must say this was one of favorite trips! Always wanted to do this and just decided it was time. Can’t say enough about the accommodations, atmosphere, service, food, and friendly staff. The grounds people worked so hard everyday to keep it beautiful. Includes private airport shuttle to pristine Maroma Beach with access to your personal cabanas available with picnic lunch. Plus you have access to all restaurants, bars, and pools at adjacent sister property, El Dorado Maroma. Our bungalow included several glass bottom floors, stocked minibars, and anytime free room service for breakfast, lunch or dinner on your balcony (complete with private infinity pool, outdoor shower, lower deck with direct stair access to the beautiful blue water) and your personal butler to help with all reservations and requests. Completely pampered. Best EVER!
Stayed 3 nights in Feb 2025

10/10 Excellent

Ferida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolute incredible experience to get away and be spoiled by wonderful people. The bungalows are beautiful and clean. The staff is very accommodating! Shout out to Alberto, Daniel and Janet who accommodated all of our needs and wants. The Palafitos restaurant hands down the best restaurant at Maroma Beach! The beach itself is serene and breathtaking. I can keep going on and on but I HIGHLY recommend you see it for yourself. Def worth it! Tip: book on Black Friday, travel Tuesday deal!
Stayed 5 nights in Feb 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The peacefulness of the ocean right under your feet
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible experience

The over the water bungalows were incredible. The room was beautiful and the service was top notch. The staff was so friendly and so accommodating. It was the experience of a lifetime and it was made so much better by everyone and everything. Thank you
Stayed 3 nights in Feb 2025

10/10 Excellent

Yuri, orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best experience for your money in cancun and playa del carmen combined, we stayed at the overthe water bungalows and they were incredible the food was amazing, our 2 butlers william and yazer were outstanding, they brought to our terrace over the ocean and our private pool everything and anything we needed, from food, drinks floaties, champagne , water etc the experience of a bungalow over water where you ahve your own private pool and privacy, as well as walk down to the beach facing the sunset everyday was breathtaking. our new favorite place in the cancun area, and we have stayed in about 25 top of the line 5 stars properties in this area thru the years
Stayed 4 nights in Feb 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Staff

Absolutely the best staff and service, we travel and have traveled extensively from adventures ( Antartica, safari, Kilimanjaro ) to relaxing ( Viking River Cruise, all over Europe. S America ) ....treat yourself and go here.
Stayed 4 nights in Feb 2025

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service from Alberto, Fernando & Enruqie. Amazing resort. Had a great time very relaxing
Stayed 5 nights in Jan 2025