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The Navigator - Palm Oasis Alvor

3.5 star property

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Photo gallery for The Navigator - Palm Oasis Alvor

Outdoor pool, pool umbrellas, pool loungers
Garden
Free daily buffet breakfast
Lake
Lake

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
Sitio Da Dourada, S/N, Portimão, Faro District, 8501-053
  • Place, Hospital Alvor
    ‪3 min drive‬
  • Place, Alvor Boardwalk
    ‪5 min drive‬
  • Place, Alvor Beach
    ‪6 min drive‬
  • Airport, Portimao (PRM)
    ‪4 min drive‬

Room options

View all photos for Family Room, Connecting Rooms

Combined shower/bathtub, free toiletries, hair dryer, bidet

Family Room, Connecting Rooms

  • Garden view
  • 19 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Twin Room

Combined shower/bathtub, free toiletries, hair dryer, bidet

Twin Room

  • Mountain view
  • 19 sq m
  • Sleeps 3
  • 2 Single Beds

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About this property

The Navigator - Palm Oasis Alvor

Be sure to enjoy recreational amenities, including an outdoor pool, a waterslide, and a 24-hour fitness center. Additional amenities at this resort include complimentary wireless Internet access, babysitting/childcare (surcharge), and a television in a common area. Getting to the surf and sand is a breeze with the complimentary beach shuttle.#We inform that from now on a damage deposit of € 30.00 per room/stay will
be required upon check-in to cover any incidents.
This will be returned in full upon check-out, upon inspection of the room.
During your stay at The Navigator - Palm Oasis Alvor, you'll be within walking distance of Alvor Boardwalk. Enjoy features like free breakfast and a free beach shuttle, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Splash around at the waterslide or swim in the outdoor pool
  • Services include babysitting, a children's club and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a playground and bicycles to rent
  • 8 minutes by car from Alvor Beach and 14 minutes from Rocha Beach
  • Free beach shuttle service
The Navigator - Palm Oasis Alvor is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

The Navigator - Palm Oasis Alvor offers its guests a kids' pool, an outdoor pool, a waterslide, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily.

A terrace, a children's club, and multilingual staff are also featured at the family-friendly The Navigator - Palm Oasis Alvor. An airport shuttle (available 24 hours) is available for a fee.

This 3.5-star Portimão hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10 AM.
On-site venue – buffet restaurant.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Entertainment

On-site entertainment and activities
On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Outdoor pool
  • Playground
  • TV in common areas
  • Volleyball
  • Waterslide

Family friendly

  • Children's club
  • Children's pool
  • Free supervised activities for children
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during November, December, January and February.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 30 per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 1.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 70.00 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The Navigator - Palm Oasis Alvor offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Alvor Garden
Yellow Alvor Garden All Inclusive All-inclusive property
Yellow Alvor Garden All Inclusive Portimao
Yellow Alvor Garden Hotel
Yellow Alvor Garn Inclusive i
Yellow Alvor Garden Hotel All Inclusive Portimao
Yellow Alvor Hotel All Inclusive
Yellow Alvor Garden All Inclusive Hotel Portimao
Yellow Alvor Garden All Inclusive Hotel
Yellow Alvor Garden Portimao
Yellow Alvor Garden
Yellow Alvor Garden
The Navigator Palm Oasis Alvor
Yellow Alvor Garden All Inclusive
The Navigator - Palm Oasis Alvor Hotel
The Navigator - Palm Oasis Alvor Portimão
The Navigator - Palm Oasis Alvor Hotel Portimão

The Navigator - Palm Oasis Alvor Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 12 out of 79 reviews
Rating 8 - Good. 34 out of 79 reviews
Rating 6 - Okay. 23 out of 79 reviews
Rating 4 - Poor. 7 out of 79 reviews
Rating 2 - Terrible. 3 out of 79 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Cori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the activities
Stayed 2 nights in Jun 2024

6/10 Okay

Alok

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property needs a proper looking at. The balcony of some rooms opens on to the road where you can literally hop in. Our balcony doors were all broken so you could have someone walk in through it absolutely with ease. We did not therefore end up using both the rooms as we did not feel comfortable to let kids sleep in a room that could be accessed from the balcony. We ended up cramming all in 1 room. The Food is absolutely NOT 4 star but it seems it is pointless mentioning that as I can see the hotel has bad reviews about its food since 2019 so it seems the kitchen manager/head chef must be a relative of the owners or the owner themselves. If you are a vegetarian or eat just Chicken or white meat, DO NOT book here. I ate just salad and chips for 3 days twice a day as there was literally no alternative. The food tasted really not good either so had to eat everything with ketchup and mayo to get some taste. The staff were incredible though. Very friendly and the swimming pools were great although due to the cold weather, we did not enter the pool even once in a week as it was freezing in the water. Overall, I won't recommend the hotel if you're after food and decor but for staff and facilities, I might come back.
Stayed 6 nights in Apr 2022

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Food and hotel was very good would definitely stay here again
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Bit run down - in need of a re furnish but nice staff and good atmosphere. Really enjoyed our stay
Stayed 2 nights in May 2019

6/10 Okay

Dean

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Adequate stay DREADFUL FOOD

Arrived at 11am, and was allowed into our rooms early and was given a bracelet for food and drink straight away which was great. Unfortunately it went down hill fast. The food on the sunday was HORRIFIC, now I am not a picky eater in fact I look at reviews and think these guys are just super picky. but lunch and dinner was possibly the worse food in have ever eaten, it was overcooked and one friend spent 10 minutes chewing one piece of meat. The following two days we ate out for the main meal of the day, however, breakfast was nice on both days and the lunches there after were adequate. Rooms are old fashioned but clean. They did the job for what we wanted them for. The hotel only has one main tv and the evening entertainment was adult focused. (this wasn't an issue for us as we drank in the bars and pubs every night.) locally it is nice a 10 minute walk to the main Alvor town that has all the amenities. BASED PURELY ON THE FOOD I WILL NOT BE GOING BACK.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Darrel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and great staff

The 2 high points of this hotel are the staff who are all so friendly and helpful and the gardens and pool area are beautiful. It's a bit of a walk to the pubs and beach so we were glad to have a rental car but we would definitely go back.

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

stay here

lovely place to stay, great staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yellow garden

Great food , great service, good entertainment, lovely resort
Stayed 2 nights in Sep 2017

6/10 Okay

Jeremy, London

Liked: Cleanliness, staff & service

The hotel was good in parts.

Great staff who went above and beyond. OK rooms with air con and a good bathroom. Disappointed with the restaurant. Hot food was never labelled so everyone had to keep lifting the lids cooling it to see what was there then we had to ask staff what each dish was. A simple label would have solved that. Also breakfast was the same every single day. Great outdoor pool and bar, shame the indoor pool was not heated. Not the location for anyone without a car as it is quite a way out of town. The beaches were fabulous when we did go there.

10/10 Excellent

matt, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a good time,staff are friendly and helpful and will definately return

8/10 Good

Gavin & Natalie, kent

Liked: Cleanliness, property conditions & facilities

Lovely grounds and pool. Food ok not great

A very good stay for the money only downside was the food variety. But amazing location as Alvor is a beautiful little town with amazing bars and restaurants. Would certainly go back but maybe not all inclusive

6/10 Okay

Angela, London

Disliked: Property conditions & facilities

Had lovely time

This hotel is definately not a 4* as described. The hotel rooms are dated and extremely basic. The hotel description was also not entirely accurate. It stated satalite TV . However, my TV had around 8 channels and no english news channel. The description also said toiletries provided. I received 2 sachets of shampoo and shower gel. The hotel also doesnt provide pool towels. The pool area has 2 lovely lakes, it is clean,spacious and beautiful. The pool staff, Daniella and Marcos were lovely, friendly , chatty, very helpful and professional. Oh and Marcos makes a fabulous Gin and Tonic! The food was really nice. Some people complained it wasnt hot enough and used the microwave. There was also a varied selection to choose from and you certainly wouldnt go hungry. The hotel has an indoor pool, a steam room and a sauna. There is also a small gym. You had to ask reception to turn the steam room on and its was set on a timer which had to be activated again by a key and the reception staff. Regardless of that this was a really nice addition to the hotel, especially as the weather was a bit hit and miss. Overall, I found this hotel a pleasant place to stay.I arrived at the hotel for check in at 11.45 pm and they gave me a food parcel, because I had missed dinner. I thought this was a really lovely touch. I would recommend this hotel, but would suggest that you take your own toiletries, and pool towel. The staff are really nice and genuinely helpful.

10/10 Excellent

Ronue, Kent UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Staff were friendly, helpful and went the extra mile to make stay excellent. Good choice of food and drink. Beautiful grounds and very close to Alvor village.

6/10 Okay

matt, england

Liked: Cleanliness
Disliked: Property conditions & facilities

Hotel with potencial

Nice hotel with great food.It needs some freshing up and updates.With the great weather it's a nice place to spend hol

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Dont go there unless you are Portugese...

No Iron in the room. Laundry facility available to iron individual garments at a price per item. Limited swimming towels. I was given a ripped old towel to use for the duration of the holiday. Limited sun beds, had to lie on the lawn Lack of entertainment. Karaoke singing every night, guests sat around doing nothing. It was very boring in the evenings as there was nothing to do close to the hotel. No bars or restaurants. Restaurants were a taxis drive away, but closed around 10am. Very limited things to do. No Games room (i.e. pool table, board games, toys etc) Limited variety of food. In particular around breakfast. Ridiculous waiting time for food at the pool side mini bar, only available between 4-5pm, with at least 45 mins wait. (Chips, burgers and rolls available). Chips served in between breakfast and lunchtime were cardboard cold. The beaches were ok, but not fantastic. Limited restaurants near the beach.

6/10 Okay

Elsa, London

Liked: Cleanliness, staff & service, property conditions & facilities

Not close to the beach

The staff did they best but they were very short of staff . Five stars for the young guy called Octavian!!!

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

not the 4 star hotel experience

When i booked this hotel it was rated 4 star on arrival it was clear that it was not , the breakfast food which we only tried once was the poorest quality i have ever come across , i am pretty sure the scrambled eggs were powder , the cereal was stale , everything was the cheapest quality and we decided to eat outside of the hotel from that moment . The bed linen was old and tatty , there was no iron available in the hotel , i had to go to the nearest supermarket and buy one much to the receptionists amusement . There was very little sun loungers available at the pool , so we used the pool by my friends hotel . At the end of the day we decide that there was a clean bed and shower and that we would make do and never return .

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Hotel was very quite with a relaxed atmosphere.

Grounds were very nice and very well maintained. The Pool was very nice with lots of sun all day. The hotel could have more to do, games room etc, sports bar and more relaxed seating areas. Possibily make over the out door seating area near the main resturant with comfy seats, this would help give the hotel more of a welcoming feeling.

10/10 Excellent

JAmes, Derby, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality clean and freindly hotel

Couldn't believe our luck at getting this hotel in a package deal, expected much worse. Clean room, very freindly staff; they even had a packed dinner for us on arrival, as we were too late for the meal. Hotel and the room spotless, both cleaned daily. Great pool, cleaned every morning, not too busy, no need to reserve a lounger. Pool bar with drinks all day and evening. All the food and drink we could want, but this are Portugese chefs trying to make UK food, so it's not great, only exceptable. We ate out most lunchtimes. A fair distance to beach, but many walked it, we took a cab, they are not that expensive. Pro: Hotel, Staff, Pool, quiet location. Con: Food, distance to beach. Overall, very happy with hotel and would recommend it.

6/10 Okay

lydia, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pool area was outstanding

Went for a four day relaxation vacation, hotel was clean the scenery was beautiful though wow this will be a good break. The beds were not the comfiest I've slept on better beds at premier inn, the only decent food available was the cakes the food was not fantastic and you could find more flavour in a doner kebab shop, I would recommend this hotel to a friend if they got new chefs in to show Portuguese cuisine at its finest. I can't say that I heard dogs barking through the night like in other reviews, but it could of been I was not staying in that part of the hotel. My partner and I took a stroll to the beach about 45 mins but we didn't have directions so there could be a quicker route looked around some shops on the way to, the beach is absolutely stunning and suggest spending a day here there are cafés to have a meal. The pool area was beautiful

8/10 Good

Donna, London

Liked: Cleanliness, staff & service

Good Value

The hotel offers good value with all inclusive so if you are looking for a no thrills with food selection and drinks but a fairly decent offer then this could be for you . The staff were very friendly and the hotel had a good feel about it .Relaxed and comfortable. There were some issues with food selection but generally it was ok ,many other guests however would say otherwise. For us it ticked most of our boxes and we would consider returning for a similar price. Ensure you get a room with a pool or garden view ,one side of the hotel overlooks a very dilapidated hotel and car park . I think it was probably a little gem in its time and is now struggling to keep afloat in the current market but all the same the team of staff appear to be trying really hard . Overall if you have a relaxed approach to holidays ,don't get too upset by range of foods and if you have the humour to deal with the entertaining chaos that can ensue from all inclusive snack time by the pool ( just drink more beer while you are waiting !)and don't have expectations of everything being perfect then you are likely to enjoy your stay here .

4/10 Poor

Kim, UK

Disliked: Room comfort

Big hotel, not enough staff

Hotel was ok, but with a holiday camp feel. Pool area was nice, with plenty of sun beds, but the service at the pool side bar was awful. There was only one member of staff at one point serving loads of guests so we waited over 15 mins. to be served then gave up. The breakfast was poor but other meals were ok. The room was ok, but the beds were very uncomfortable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, average food though.

Hotel was modern, bar too small, food was bland at times. Staff were friendly though. Short walk into town too which was beautiful

8/10 Good

Pete

Liked: Cleanliness, staff & service, property conditions & facilities