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Best Western Potsdam University Park Inn

3.5 star property

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Photo gallery for Best Western Potsdam University Park Inn

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace
Lobby
Free daily continental breakfast
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1 Main St, Potsdam, NY, 13676
  • Place, Clarkson University
    ‪5 min walk‬
  • Place, State University of New York-Potsdam
    ‪8 min walk‬
  • Place, Canton-Potsdam Hospital
    ‪13 min walk‬
  • Airport, Massena, NY (MSS-Massena Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, River View

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, River View

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, River View

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, River View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, River View (Shower Only)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, River View (Shower Only)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, River View (Shower Only;with Sofabed)

Standard Room, 1 King Bed, Non Smoking, River View (Shower Only;with Sofabed) | Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, River View (Shower Only;with Sofabed)

9.8 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, River View (with Sofabed)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, River View (with Sofabed)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Potsdam University Park Inn

This smoke-free hotel features a fitness centre, a business centre and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, gas grills, a picnic area and a front desk safe are on-site. Housekeeping is available on request.
Best Western Potsdam University Park Inn offers 40 accommodations with complimentary bottles of water and coffee/tea makers. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Best Western Potsdam University Park Inn's great location. During your stay, you're just a quick walk from North Country Children's Museum. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a vending machine
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from North Country Children's Museum and 4 minutes on foot from Raquette River
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Public spaces have free WiFi. There's an onsite business centre. Free breakfast is served daily. A fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly Best Western Potsdam University Park Inn. Self parking is free. A complete renovation of Best Western Potsdam University Park Inn was completed in June 2025.

This 3.5-star Potsdam hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Ski storage

Family friendly

  • Free rollaway/extra bed
  • High chair
  • In-room cot
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Turndown service

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Firepit
  • On a river
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1985
  • Renovated entire property - June 2025
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Clarkson Inn
Clarkson Inn Potsdam
Clarkson Potsdam
The Clarkson Inn Hotel
The Clarkson Inn Potsdam
The Clarkson Inn Hotel Potsdam

Best Western Potsdam University Park Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 616 out of 1003 reviews
Rating 8 - Good. 258 out of 1003 reviews
Rating 6 - Okay. 78 out of 1003 reviews
Rating 4 - Poor. 34 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ryan

Stayed 1 night in Jan 2026

10/10 Excellent

Ryan

Stayed 1 night in Dec 2025

10/10 Excellent

LEANNE

Liked: Cleanliness, amenities, property conditions & facilities
Was restful
Stayed 1 night in Dec 2025

10/10 Excellent

Jane

Stayed 2 nights in Nov 2025

10/10 Excellent

Lydia

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and spacious. Convenient downtown location. Friendly staff.
Stayed 3 nights in Dec 2025

8/10 Good

Josh

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 4 nights in Dec 2025

10/10 Excellent

Jordan

Stayed 1 night in Dec 2025

10/10 Excellent

Jill

Stayed 2 nights in Dec 2025

10/10 Excellent

Alessandra

Stayed 1 night in Dec 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great breakfast, friendly staff and comfortable room!
Stayed 1 night in Nov 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and larger than than expected. Bathroom area was clean and spacious.
Stayed 1 night in Dec 2025

8/10 Good

Brian

Location was great
Stayed 2 nights in Nov 2025

6/10 Okay

Sharon

Liked: Cleanliness, property conditions & facilities
No elevator mentioned in ad, i have a leg condition and I didn’t know there was no elevator until I had a few bags, drinks and food in my hands to go to my room. And then the guy didn’t offer to help even up the stairs. I could have moved rooms to the lower floor but not given the option either.
Stayed 1 night in Dec 2025

8/10 Good

Kathryn, Pittsburgh

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room. Staff was very nice.
Stayed 4 nights in Nov 2025

10/10 Excellent

Dara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In several encounters, the staff were proactive and ultra-helpful. Kassia even read my requirement for stair-free access and rebooked my room accordingly. Unfortunately, there is no elevator to the second floor. The room was freshly renovated, with custom cabinetry and bathroom touches. The outlets above the hanging night stands were especially nice. However, the fridge was loose and a possible fall risk. The beds were too soft for my taste. The cleaner missed a little here and there -- some head hairs in the sink and spots on the central nightstand. I wiped it myself and all good. Easy fix. My biggest complaint is that the room lacked a desk for working. I wound up making a pillow table on one of the beds. All that thoughtful design skipped a major element. And there was room for it, too, so just a head-scratcher. Location-wise, it's downtown, such as that is. It has a sizable lot, patio with tables overlooking the river, and it's across the street from a bagel café', ice cream shop, and movie theater. Hard to be disappointed. The breakfast was very nice and featured fruits, yogurt, various milk types, cereal, breads, eggs, sausage links, and a make-your-own Belgian waffle station. I wish they had takeout containers to carry back to your room. Another guest helped me carry the paper plates. Overall, would definitely stay again.
Stayed 3 nights in Nov 2025

10/10 Excellent

DIANA

Travelled with family
Liked: Cleanliness, staff & service, amenities
I love that the renovation was finally completed. Last Tim I was there it was almost done & I think they did a wonderful job. Especially the rooms. Very nicely done & the lobby too!
Stayed 2 nights in Nov 2025

10/10 Excellent

Cherie

Liked: Cleanliness, amenities, property conditions & facilities
Everything was in great condition, clean and spacious, staff very well trained and attentive. A caveat: no elevator, so 2nd floor a challenge for mobility issues. Would stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Christian

Stayed 2 nights in Nov 2025

6/10 Okay

Charice

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The bedroom was good, but bathroom was musty, moldy caulk, mold on the shower curtains, the vent fan did not work it was extremely loud and broken, no toilet paper, there’s just a sliding door to the bathroom that leaves a open crack so no privacy. The district manager at the front desk was not friendly but the cleaning ladies were nice and smiled at us. The Keurig was filled with dust/grime. I’ve been to other BW and they are much cleaner & the staff is friendly. I was not satisfied with our stay here. Even after touching the shower curtain we stank from the gross smell of the curtain. I notified the workers but they just said they’ll pass it on. We didn’t get a different room and/or nothing was fixed/changed. I know this BW is new to town but we won’t be back there. Thanks.
Stayed 2 nights in Nov 2025

6/10 Okay

Chris

Stayed 1 night in Nov 2025

10/10 Excellent

Melissa

Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Yes and yes
Stayed 1 night in Nov 2025

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location, nice room with view of river
Stayed 1 night in Nov 2025

10/10 Excellent

Delia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff. Excellent breakfast. Very clean. Comfortable room
Stayed 1 night in Nov 2025

2/10 Terrible

John

Travelled with family
When we went to check in, they said they did not have a reservation. Yet they were able to transfer our reservation to a different hotel.
Stayed 1 night in Nov 2025