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Krystal Vallarta - All Inclusive

3.5 star property

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Photo gallery for Krystal Vallarta - All Inclusive

3 outdoor pools, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers
Terrace/patio
Business centre
Standard Room, Ocean View | Beach/ocean view
3 outdoor pools, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers

Reviews

6.8 out of 10

Popular amenities

  • All-inclusive
  • Parking available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Pool

Explore the area

View in a map
Av. de las Garzas S/N, Zona Hotelera, Puerto Vallarta, JAL, 48300
  • La Isla
    ‪9 min walk‬
  • Cruise Ship Terminal
    ‪14 min walk‬
  • Malecon
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room

1 bedroom, in-room safe, desk, blackout curtains

Standard Room

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, Ocean View

  • 4 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Ocean View

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Ocean View

  • 4 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Ocean View

Superior Room, Ocean View | 1 bedroom, in-room safe, desk, blackout curtains

Superior Room, Ocean View

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Sea View

  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Resort View

Superior Room, 1 King Bed, Resort View | 1 bedroom, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed, Resort View

  • 44 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Garden View

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

Deluxe Room, 1 King Bed, Mountain View | 1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | 1 bedroom, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Sea View

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, Sea View

  • 40 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Garden View

Standard Room, Garden View | 1 bedroom, in-room safe, desk, blackout curtains

Standard Room, Garden View

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View | 1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Resort View

Superior Room, Resort View | 1 bedroom, in-room safe, desk, blackout curtains

Superior Room, Resort View

  • 44 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

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  • All-inclusive
  • Spa
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3.8 out of 5, Good, 398 reviews
The price is €220
includes taxes & fees
31 Aug - 1 Sept
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About this property

Krystal Vallarta - All Inclusive

Family fun on the beach, with 3 outdoor pools, near Cruise Ship Terminal
At Krystal Vallarta - All Inclusive, hit the beach, dine on-site at Aquamarina or enjoy a drink at one of the property's 2 bars/lounges.
Krystal Vallarta - All Inclusive offers 388 air-conditioned accommodations with a safe and complimentary bottles of water. Plasma televisions are featured in guestrooms. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a waterslide and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Krystal Vallarta - All Inclusive. During your stay, you're just a quick walk from Playa de Oro. You'll find features such as free WiFi in public areas, plus 3 outdoor pools and 3 restaurants.
  • Free WiFi
  • Enjoy Regional cuisine at Aquamarina, one of the property's 3 restaurants and 2 bars/lounges
  • Self-parking available for a fee
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Amenities include 3 meeting rooms, conference space and a lift
  • On-site recreation includes a gym
  • 14 minutes by foot from Cruise Ship Terminal and a 5-minute drive from Malecon
Krystal Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Krystal Vallarta - All Inclusive, you'll find 3 outdoor swimming pools, a waterslide, and a fitness centre. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this property measures 11819 square feet (1098 square metres) and includes conference space. The family-friendly Krystal Vallarta - All Inclusive also features a complimentary children's club, pool umbrellas, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Puerto Vallarta property is smoke free.

Aquamarina – This buffet restaurant specialises in Regional cuisine. Guests can enjoy drinks at the bar.
Las Velas – This buffet restaurant is located on the beach and specialises in Regional cuisine. Guests can enjoy drinks at the bar. Open selected days.
Lobby Bar – On-site lobby lounge. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 50 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • Aquamarina
  • Las Velas
  • Lobby Bar

Things to do

  • 3 outdoor pools
  • Free children's club
  • Gym
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Free children's club
  • Waterslide

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 11,819 square feet of conference space
  • 3 meeting rooms

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Krystal Vallarta - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MXN 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Krystal Vallarta
Krystal Vallarta All Inclusive
Krystal Vallarta - All Inclusive Puerto Vallarta
Krystal Vallarta - All Inclusive All-inclusive property

Krystal Vallarta - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 213 out of 767 reviews
Rating 8 - Good. 170 out of 767 reviews
Rating 6 - Okay. 154 out of 767 reviews
Rating 4 - Poor. 114 out of 767 reviews
Rating 2 - Terrible. 116 out of 767 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

sharon

Liked: Cleanliness, staff & service
There was construction going on which was loud! They were working on something near one pool and thought they could work on it somewhere else away from the pool and people!!
Stayed 14 nights in Feb 2025

10/10 Excellent

Frank R

Travelled with partner
Liked: Cleanliness, staff & service, amenities
All great overall
Stayed 5 nights in May 2025

6/10 Okay

Caroline Julia

Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2025

2/10 Terrible

Federico

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
VERRY POOR LOCATION LOOKS LIKE THEY DO NOT GIVE A GOOD MANTEINANCE EVRYTHING IS DIRTY AND OLD FOR THE PRICE THAT WE PAID I CAN GET BETTER PLACES NOT GOOD FOOD NOT GOOD PLACE
Stayed 7 nights in May 2025

8/10 Good

Raul

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Construction around the hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Colby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 7 nights in Feb 2025

8/10 Good

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved having access to different activities
Stayed 2 nights in Apr 2025

8/10 Good

Rachel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot understand all the bad reviews. For the price, this place checks all the boxes. It’s not a 5 star resort, nor are they charging 5 star prices. The food was plentiful and we filled our bellies at every meal. The staff were friendly and attentive. The facility, room and pools were clean. There were employees everywhere all the time to cater to guests needs and maintain the resort. My kids (7 and 8) loved it. They felt safe, were treated kindly by guests and employees and had the run of the place. We were there on Easter and some of the employees helped me hide eggs for my kids to find in the open grass area. The construction noise was not obnoxious or constant. It’s Mexico- of course there’s construction. If it fits your budget and you want to travel- book it. We could walk to grocery and convenience stores, the cruise terminal… Taxi’s, Ubers, buses are all easy to obtain.
Stayed 5 nights in Apr 2025

2/10 Terrible

MORGAN MAY

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Jean

Travelled with partner
Liked: Property conditions & facilities
The area was easy access to everything.
Stayed 14 nights in Apr 2025

10/10 Excellent

Jessica

Stayed 6 nights in Mar 2025

10/10 Excellent

Alfonso, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience in the hotel, From the checking of the hotel and the friendly stuff.
Stayed 5 nights in Apr 2025

8/10 Good

Patrick

Travelled with group
Liked: Cleanliness, staff & service
There was major construction going on right next door, very noisy. The resort should have informed us prior to booking. The new bar/resort manager that started a few days ago turned our last few days into better spirits. Very pleasant and professional
Stayed 7 nights in Mar 2025

10/10 Excellent

ASONG

Liked: Cleanliness, amenities, property conditions & facilities
The best location ever
Stayed 6 nights in Mar 2025

6/10 Okay

Carlos

Disliked: Property conditions & facilities

Not impressed

Was not pleased with the food and choices , no expresso coffee at all . Not a 4 Star at all
Stayed 3 nights in Mar 2025

6/10 Okay

Ryan Peter Van

Travelled with family
Construction next door which was very noisy
Stayed 6 nights in Mar 2025

8/10 Good

patricia ann, flint

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 16 nights in Feb 2025

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They advertise 5 restaurants and only have 2; the food is average, service is extremely slow, building and equipment is in need of many repairs like, phones, air conditioning, walls. Bartenders are snappy, some waiters ignore you. I’m so disappointed.
Stayed 6 nights in Mar 2025

10/10 Excellent

Sylvia Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing! They were helpful, kind, friendly, congenial and gracious. we felt they were there to make our stay a memorable experience for that we are very grateful. The dining room staff made sure we had what we wanted or needed. All in all a wonderful experience. We are sure to return!
Stayed 14 nights in Mar 2025

10/10 Excellent

Anastasios

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, central and very fun. Food and beverage were of good quality and service was great. Beach and pool were great.
Stayed 5 nights in Mar 2025

10/10 Excellent

robert, Comox

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything especially the food.
Stayed 7 nights in Mar 2025

8/10 Good

Gregory Dennis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet resort. Small but clean. We arrived at 10 am. The resort will not let you check in until 1 pm, no exceptions. They tell you that you can go across the street to eat or sit in the lobby but no drinks, not by the pool, not by the ocean. This is the first resort I have ever had this happen. I was mad! Then 1 pm came, no ocean view! I yelled about it, gave me another room, nope. Tried again. Told the room is not guaranteed to be ocean view, but somehow, after I complained enough, about 4 pm, I finally was able to get a (partial) ocean view, which I accepted because it also overlooked the pool and I was sick of arguing. After that, things were decent. The pool is big, there is only one, and the pool bar is big but always shaded since it is on the side facing the resort, so it is easy to get a drink at the pool bar in the pool. Food was okay, nice lobby bar with big screen and great ocean view. The area outside of the resort was very nice for walking, convenient for stores. Very safe. The town was artsy and nice. There is a sky bar within the resort which is cool since it overlooks the city and ocean, not open air, but still cool. This was a very laid back and relaxing resort, not much to do, but nice. I do see why this resort was cheap, but I did not hate it.
Stayed 6 nights in Jan 2025

10/10 Excellent

Jeffree

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location and friendly staff
Stayed 7 nights in Mar 2025

10/10 Excellent

Tim

Liked: Cleanliness
Stayed 3 nights in Mar 2025

6/10 Okay

Lynn

Stayed 5 nights in Mar 2025