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Atelier Playa Mujeres - Adults Only - All Inclusive

5.0 star property
VIP Access

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Photo gallery for Atelier Playa Mujeres - Adults Only - All Inclusive

4 outdoor pools, a heated pool, free pool cabanas, pool umbrellas
Inspira Master Suite Ocean Front | Terrace/patio
13 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Inspira Junior Suite Ocean Front | Beach/ocean view
On the beach, white sand, free beach cabanas, sun-loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • All-inclusive

Explore the area

View in a map
Playa Mujeres Condo Complex, SM-3 M-1 L-13 RTH-4, Col. Playa Mujeres, Punta Sam, QROO, 77400
  • Place, Playa Mujeres Golf Club
    ‪17 min walk‬
  • Place, Mujeres Beach
    ‪17 min walk‬
  • Place, North Beach
    ‪47 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪41 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite - 2 Double

Junior Suite - 2 Double | Premium bedding, down duvets, free minibar, in-room safe

Junior Suite - 2 Double

9.2 out of 10
Wonderful
(11 reviews)
  • 59 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Junior Suite Ocean View - King

Junior Suite Ocean View - King | Premium bedding, down duvets, free minibar, in-room safe

Junior Suite Ocean View - King

9.2 out of 10
Wonderful
(46 reviews)
  • 59 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite - King

Junior Suite - King | Premium bedding, down duvets, free minibar, in-room safe

Junior Suite - King

10.0 out of 10
Exceptional
(21 reviews)
  • 59 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Ocean View - 2 Double

Junior Suite Ocean View - 2 Double | Premium bedding, down duvets, free minibar, in-room safe

Junior Suite Ocean View - 2 Double

9.6 out of 10
Exceptional
(38 reviews)
  • 59 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Inspira Master Suite Ocean Front

Inspira Master Suite Ocean Front | Premium bedding, down duvets, free minibar, in-room safe

Inspira Master Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • 181 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Inspira Junior Suite Swim Out Ocean View King

Inspira Junior Suite Swim Out Ocean View King | Premium bedding, down duvets, free minibar, in-room safe

Inspira Junior Suite Swim Out Ocean View King

10.0 out of 10
Exceptional
(2 reviews)
  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Junior Suite Swim Out - King

Inspira Junior Suite Swim Out - King | Premium bedding, down duvets, free minibar, in-room safe

Inspira Junior Suite Swim Out - King

10.0 out of 10
Exceptional
(12 reviews)
  • 63 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Junior Suite Swim Out -2 Double

Inspira Junior Suite Swim Out -2 Double | Premium bedding, down duvets, free minibar, in-room safe

Inspira Junior Suite Swim Out -2 Double

10.0 out of 10
Exceptional
(3 reviews)
  • 63 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Inspira Junior Suite Ocean Front

Inspira Junior Suite Ocean Front | Premium bedding, down duvets, free minibar, in-room safe

Inspira Junior Suite Ocean Front

  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Rooftop Suite

Inspira Rooftop Suite | Premium bedding, down duvets, free minibar, in-room safe

Inspira Rooftop Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 75 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Wheelchair Accessible Junior Suite

Wheelchair Accessible Junior Suite | Premium bedding, down duvets, free minibar, in-room safe

Wheelchair Accessible Junior Suite

8.8 out of 10
Excellent
(5 reviews)
  • 59 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Inspira Terrace Suite - 2 Double

Inspira Terrace Suite - 2 Double | Premium bedding, down duvets, free minibar, in-room safe

Inspira Terrace Suite - 2 Double

  • 90 sq m
  • Golf view
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Inspira Business Suite

Inspira Business Suite | Premium bedding, down duvets, free minibar, in-room safe

Inspira Business Suite

  • 144 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Corner Suite - King

Inspira Corner Suite - King | Premium bedding, down duvets, free minibar, in-room safe

Inspira Corner Suite - King

10.0 out of 10
Exceptional
(2 reviews)
  • 90 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Corner Suite - 2 Double

Inspira Corner Suite - 2 Double | Premium bedding, down duvets, free minibar, in-room safe

Inspira Corner Suite - 2 Double

10.0 out of 10
Exceptional
(1 review)
  • 90 sq m
  • Golf view
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

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Exterior
Excellence Playa Mujeres - Adults Only All Inclusive
  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
4.6 out of 5, Wonderful, 1,342 reviews
The price is €453
includes taxes & fees
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Excellence Playa Mujeres - Adults Only All Inclusive

About this property

Atelier Playa Mujeres - Adults Only - All Inclusive

Adults-only beachfront property with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Atelier Playa Mujeres - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 13 restaurants.
Atelier Playa Mujeres - Adults Only - All Inclusive offers 593 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down duvets and premium bedding. 55-inch Smart televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

A health club and complimentary bicycles are featured at the property. 4 outdoor swimming pools are on site along with a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Nuup Spa has 18 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Atelier Playa Mujeres - Adults Only - All Inclusive. During your stay, you'll be within walking distance of Playa Mujeres Golf Club. Enjoy features like free WiFi in public areas and free self-parking, plus 4 outdoor pools. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine at Mercado 19, one of the property's 13 restaurants and 12 bars/lounges
  • Take a swim in the 4 outdoor pools
  • Treat yourself to hydrotherapy, hot stone massages or body wraps at Nuup Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and complimentary bicycles
  • Guests have great things to say about the restaurant and the helpful staff
  • Just a 3-minute drive from Playa Mujeres Golf Club and 12 minutes from Gran Puerto Pier
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Atelier Playa Mujeres - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Atelier Playa Mujeres - Adults Only - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 13 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 12 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a health club, a steam room and a garden. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

Mercado 19 – This buffet restaurant specialises in Mexican cuisine and serves breakfast and dinner.
Limón y sal – This restaurant specialises in Mexican cuisine and serves brunch and lunch. Open daily.
El Suspiro – This restaurant specialises in seafood and serves breakfast, lunch and dinner. Open daily.
Takeshi – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Cilento – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Snorkelling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 12 bars/lounges
  • 13 restaurants
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • Snack bar/deli

Restaurants on site

  • Cilento
  • El Suspiro
  • Limón y sal
  • Mercado 19
  • Takeshi

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Art gallery
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Health club
  • Heated pool
  • Shopping
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre (21,115 square foot of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hand-held showerhead
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2019
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 20 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number AVH161104JQ0
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Atelier Playa Mujeres All Inclusive All-inclusive property
Atelier All Inclusive All-inclusive property
Atelier Playa Mujeres All Inclusive
Atelier All Inclusive
Atelier Inclusive inclusive p

Atelier Playa Mujeres - Adults Only - All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1125 out of 1363 reviews
Rating 8 - Good. 129 out of 1363 reviews
Rating 6 - Okay. 56 out of 1363 reviews
Rating 4 - Poor. 25 out of 1363 reviews
Rating 2 - Terrible. 28 out of 1363 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ananda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop bar was excellent. Covered by an amazing bartender, Jorge. He was a pleasure and an amazing staff, highly recommend visiting him and experiencing his service.
Stayed 4 nights in Aug 2025

8/10 Good

Yasamin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the 4th or 5th time we have stayed at the resort in the last 4 years. You can definitely tell the smaller amenities that they have started to drop the ball on such has, no slippers, not a consistent turn down in the room, no makeup
Stayed 3 nights in Aug 2025

4/10 Poor

Shannon

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Some of the worst customer service I have ever experienced. Firstly - it’s very difficult to get dinner reservations here. We called in advance and they kept telling us everything is full. They had a lot of attitude and did nothing to make up for it. My room flooded and I fell - they yelled at me. Then the power fuse in my room blew and they again, took 1 hours
Stayed 4 nights in Aug 2025

10/10 Excellent

Dianna Alexis

Stayed 4 nights in Aug 2025

10/10 Excellent

Michelle Vulinh

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around a solid 5/5 stay! The staff is amazing and the hotel itself is very maintained.
Stayed 3 nights in Aug 2025

10/10 Excellent

Elishka

Stayed 3 nights in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Manjing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is amazing and the staff is always wonderful. This resort can never go wrong. Only thing to be aware of is the mosquitos but other than that it’s perfect!!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Jazmin

Travelled with partner
Liked: Cleanliness, amenities
It was the best hotel I’ve stayed at!
Stayed 3 nights in May 2025

6/10 Okay

Franck

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience since the beginning of the trip. Everything was clean and the workers were respectful. Only giving 4 stars because the wife got food poisoning after eating at the sea food spot. This is a great location for vacation. Thank you Atelier
Stayed 5 nights in Aug 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

8/10 Good

Tad

Liked: Cleanliness, staff & service
Food and atmosphere was great, a lot of construction and noises early in the day.
Stayed 4 nights in Aug 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent and the service was outstanding!
Stayed 3 nights in Aug 2025

10/10 Excellent

Katie

Stayed 4 nights in Jun 2025

10/10 Excellent

Tierra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Tereneh, York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest resort I've ever been to.
Stayed 4 nights in Aug 2025

10/10 Excellent

Harriet Leos

Stayed 4 nights in Aug 2025

10/10 Excellent

Jinya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tasty food
Stayed 4 nights in Aug 2025

10/10 Excellent

Marielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've just returned from my vacation at ATELIER celebrating my sister's 40th birthday and am still in awe of how incredible the resort is. Every detail was well thought through, the rooms and amenities were incredible, but I must say the people working there were the best part and really went above and beyond to make our stay exceed all of our expectations. Some of the standouts: - Aristeo who served us all day every day at the pool. He's incredibly kind and hardworking all day out in the sun with a smile on his face. He was what we looked most forward to every day! - Our server, Carlos, the head chef Luis, manager Miguel at Casa di Luna. This ended up being our fave restaurant (the lamb are fried milk are a must try!) - not only for the delicious food, but for the incredible attention to detail to take care in preparing our meals keeping in mind several food allergies. - Armando (Kopai) and Roman (Maria Dolores) were also incredible servers who were incredibly kind and had great attention to detail re: food allergies. - We loved the art workshops with Tabatha and the pilates classes with Arturo / Sara (they are tough!). The morning stretching at El Cielo are a must! All of the restaurants served super delicious food and were very accommodating re: allergies. We didn't have any issues all week. The gym was great and fully stocked. Overall, highly recommend ATELIER and we will most certainly be back!
Stayed 7 nights in Aug 2025

10/10 Excellent

Mike

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

IGOR

Stayed 9 nights in Aug 2025

10/10 Excellent

Elian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best summer experience
Stayed 5 nights in Aug 2025

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I left my AirPods in my hotel room after I already checked out and returned to the states. Their concierge supervisor was extremely helpful in assisting me retrieve my AirPods. After housekeeping found them under my bed, turned them in, he shipped them back to me through UPS. I was extremely impressed with how the hotel went above and beyond to return my belongings to me. That and also, I loved the 24 hour room service that was fast and endless gelato in the cafe. And pad Thai in the Asian restaurant was very good!
Delicious room service chicken consume, so yummy and delivered quickly at 2 am
Stayed 4 nights in Aug 2025

10/10 Excellent

Natali

Stayed 4 nights in Aug 2025

10/10 Excellent

Yazmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort
Stayed 4 nights in Aug 2025