Atelier Playa Mujeres - Adults Only - All Inclusive

5.0 star property
VIP Access

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4 outdoor pools, a heated pool, free pool cabanas, pool umbrellas
Inspira Master Suite Ocean Front | Premium bedding, down duvets, free minibar, in-room safe
13 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Inspira Junior Suite Ocean Front | Beach/ocean view
Land view from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Playa Mujeres Condo Complex, SM-3 M-1 L-13 RTH-4, Col. Playa Mujeres, Punta Sam, QROO, 77400
  • Place, Playa Mujeres Golf Club
    ‪17 min walk‬
  • Place, Mujeres Beach
    ‪17 min walk‬
  • Place, North Beach
    ‪48 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪41 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Suite - 2 Double

9.2 out of 10
Wonderful
(11 reviews)
  • 59 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

Junior Suite Ocean View - King

9.2 out of 10
Wonderful
(46 reviews)
  • Ocean view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite - King

9.8 out of 10
Exceptional
(23 reviews)
  • 59 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Ocean View - 2 Double

9.6 out of 10
Exceptional
(38 reviews)
  • Ocean view
  • 59 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

Inspira Master Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 181 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

Inspira Junior Suite Swim Out Ocean View King

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 63 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Inspira Junior Suite Swim Out - King

10.0 out of 10
Exceptional
(12 reviews)
  • 63 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Inspira Junior Suite Swim Out -2 Double

10.0 out of 10
Exceptional
(3 reviews)
  • 63 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

Inspira Junior Suite Ocean Front

  • Ocean view
  • 63 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Inspira Rooftop Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Partial ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Wheelchair Accessible Junior Suite

8.8 out of 10
Excellent
(5 reviews)
  • Garden view
  • 59 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

Inspira Terrace Suite - 2 Double

  • Golf view
  • 90 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

Inspira Business Suite

  • Golf view
  • 144 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Inspira Corner Suite - King

10.0 out of 10
Exceptional
(2 reviews)
  • Golf view
  • 90 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Inspira Corner Suite - 2 Double

10.0 out of 10
Exceptional
(1 review)
  • Golf view
  • 90 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

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About this property

Atelier Playa Mujeres - Adults Only - All Inclusive

Catch some rays at the beach or spend the day relaxing at Atelier Playa Mujeres - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 13 restaurants.
Atelier Playa Mujeres - Adults Only - All Inclusive offers 593 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down duvets and premium bedding. 55-inch Smart televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

A health club and complimentary bicycles are featured at the property. 4 outdoor swimming pools are on site along with a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Nuup Spa has 18 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Atelier Playa Mujeres - Adults Only - All Inclusive. During your stay, you'll be within walking distance of Playa Mujeres Golf Club. Enjoy features like free WiFi in public areas and free self-parking, plus 4 outdoor pools. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine at Mercado 19, one of the property's 13 restaurants and 12 bars/lounges
  • Take a swim in the 4 outdoor pools
  • Treat yourself to massages, manicures and pedicures or aromatherapy at Nuup Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and complimentary bicycles
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Playa Mujeres Golf Club and 12 minutes from Gran Puerto Pier
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Atelier Playa Mujeres - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Atelier Playa Mujeres - Adults Only - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 13 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 12 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a health club, a steam room and a garden. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

Mercado 19 – This buffet restaurant specialises in Mexican cuisine and serves breakfast and dinner.
Limón y sal – This restaurant specialises in Mexican cuisine and serves brunch and lunch. Open daily.
El Suspiro – This restaurant specialises in seafood and serves breakfast, lunch and dinner. Open daily.
Takeshi – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Cilento – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Snorkelling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 12 bars/lounges
  • 13 restaurants
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • Snack bar/deli

Restaurants on site

  • Cilento
  • El Suspiro
  • Limón y sal
  • Mercado 19
  • Takeshi

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Art gallery
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Health club
  • Heated pool
  • Shopping
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre (21,115 square foot of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Hand-held showerhead
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2019
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorisation upon arrival.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 20 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number AVH161104JQ0
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Atelier Playa Mujeres All Inclusive All-inclusive property
Atelier All Inclusive All-inclusive property
Atelier Playa Mujeres All Inclusive
Atelier All Inclusive
Atelier Inclusive inclusive p

Atelier Playa Mujeres - Adults Only - All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1145 out of 1381 reviews
Rating 8 - Good. 133 out of 1381 reviews
Rating 6 - Okay. 53 out of 1381 reviews
Rating 4 - Poor. 24 out of 1381 reviews
Rating 2 - Terrible. 26 out of 1381 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

4/10 Poor

Hayoung, Ottawa

Stayed 3 nights in Nov 2025

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service was incredible
Stayed 10 nights in Nov 2025

10/10 Excellent

Harmony

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, courteous staff, good food
Stayed 4 nights in Nov 2025

10/10 Excellent

Dr. Demi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Haoran

Stayed 3 nights in Nov 2025

8/10 Good

Alyssa

Stayed 7 nights in Nov 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best all inclusive we've ever been to. Slightly edged our Xcaret Arte. Everything was top notch: Food: we were able to get into every restaurant we wanted. Takeshi (asian) was our fav. Get the pad thai - best pad thai of my life. Drinks: every bar and restaurant could make any specialty cocktail you wanted. The liquor was not watered down. Their house wine was good too - no need to buy bottles Service: everyone that we encountered was very professional and well trained. They were nice, fast and wanted to make sure you had a good time. Shout out to Guadalupe by the pool. She was our favorite on the trip. She was super sweet and kept our pool cocktails full. Rooms: We were originally in an ocean view room in building 1, above the reception. We had a "party suite" above us and you could hear people dragging chairs and tables all night long. After two nights, we asked to be moved. The staff was excellent and moved us to a swim out room in building 2 at no charge. It was fantastic. Pool: we didn't have any issues getting pool chairs but if you want the double pool beds, you had to get them by 8am. People played the towel game, but it wasn't ever too bad. Beach: they clean the seaweed off the beach every morning. They have a dozen thatched huts and about 2 dozen chairs by the beach. Beach wasn't ever crowded due to the water being a tad rough. But beautiful and definitely an option.
Roof top pool - INSPIRA folks can go up whenever. Everyone else can go up after 6pm
View of the pool
View of swim up rooms
View from Ocean View rooms
Stayed 4 nights in Nov 2025

10/10 Excellent

Marieme

Stayed 5 nights in Nov 2025

6/10 Okay

Jennawae

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 5 nights in Oct 2025

10/10 Excellent

Franchesca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, courteous staff, spa was elite, food was okay
Stayed 3 nights in Nov 2025

10/10 Excellent

Kelby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 4 nights in Nov 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience and great service. Would highly recommend to anyone considering staying at this resort.
Stayed 6 nights in Nov 2025

10/10 Excellent

Neda

Liked: Cleanliness, amenities, property conditions & facilities
Great food, beaches and service
Stayed 3 nights in Oct 2025

10/10 Excellent

Coltan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this resort blew us away. The rooms are stunning and well upkept, it’s hard to believe the quality of the food is included, as it rivals some of the best restaurants, and the concierge went out of their way to make our visit memorable. Seldom have I been impressed with the hospitality of an all inclusive resort, but the entire stay was something special. Beyond impressed.
Stayed 1 night in Nov 2025

10/10 Excellent

Abdulfattah Ehi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and very well maintained. Always stocked with snacks and drinks of different varieties . The staff was very pleasant and friendly. The variety of restaurants is a big plus. The WiFi was always very strong and stable throughout the whole resort. Definitely one of the best resorts in Mexico.
Stayed 5 nights in Nov 2025

8/10 Good

jerica

Stayed 4 nights in Nov 2025

10/10 Excellent

Nelson

Stayed 3 nights in Nov 2025

10/10 Excellent

Danny, MISSOURI CITY

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great experience...
Stayed 3 nights in Nov 2025

6/10 Okay

Samuel

Travelled with partner
Liked: Cleanliness, amenities
Staff was hit or miss. On check in the service was poor ( and we checked in at 4PM, not at a night hour), my partner and I had no idea where the amenities/restaurants were on the resort. The resort is fairly large and we spend the entire first day walking around trying to figure out what was what, where was where etc. Only on the second day did someone come to the room to let us know where we could find amenities. Pool side staff was also hit or miss. Some servers were fantastic, some were borderline rude. Hosts at restaurants were rude - if you did not have a reservation, even if the restaurant was empty, they would turn you away. There were also many racoons on the property - when people left their room service out overnight, raccoons would roam the hallways.. not expected of a 5* resort.
Stayed 5 nights in Nov 2025

10/10 Excellent

Krishnaa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The service was amazing, and the food is top tier!
Stayed 5 nights in Nov 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This resort was beautiful 10/10 and the food and well drinks i mean i was in heaven. Everything working there is so professional and welcoming. Cant wait to go back !!!
Stayed 5 nights in Nov 2025

10/10 Excellent

Jeneane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay at Atelier. The resort is stunning and clean, the staff are incredibly nice and welcoming, and the food was phenomenal. The experience team (Jonathan, Ethan, Carlos, and Bryan) were great and had fun activities throughout the week, including Spanish classes, water aerobics, a bike experience and several art and painting classes that we really enjoyed. All the restaurants had fresh food that was delicious. Special thank you to David, Jesus, Placido, Alfonso, Adalina, and Erik for their exceptional service. We will be back as this resort is a 10/10
Stayed 5 nights in Nov 2025

10/10 Excellent

Gabrielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming. Absolutely loved the spa, it was the ultimate reset and relaxation experience. There were a variety of restaurants and bars and plenty of entertainment. I can’t wait to visit again!
Stayed 4 nights in Nov 2025

6/10 Okay

Kelby

Stayed 2 nights in Nov 2025

10/10 Excellent

Heather

Stayed 14 nights in Nov 2025