See all properties

Hotel on Monroe, BW Signature Collection

2.5 star property

Choose dates to view prices

Photo gallery for Hotel on Monroe, BW Signature Collection

Reception
Lobby
Lobby
Egyptian cotton sheets, premium bedding, pillow-top beds
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
2323 Monroe Avenue, Rochester, NY, 14618
  • Place, Brighton High School
    ‪13 min walk‬
  • Place, Pittsford Plaza
    ‪3 min drive‬
  • Place, Cobbs Hill Park
    ‪4 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking | Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 1,010 reviews
The price is €101
includes taxes & fees
15 Dec - 16 Dec
Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY

About this property

Hotel on Monroe, BW Signature Collection

Suburban hotel in Rochester with free parking
This smoke-free hotel features a snack bar/deli, a coffee shop/cafe and free self-parking. WiFi in public areas is free.
Hotel on Monroe, BW Signature Collection offers 23 accommodations, which are accessible via exterior corridors and feature free newspapers and complimentary bathrobes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, slippers, designer toiletries and complimentary toiletries.

This Rochester hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel on Monroe, BW Signature Collection. During your stay, you'll be within walking distance of Brighton High School. Free WiFi in public areas, free self-parking and a coffee shop/cafe are available.
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Services include a virtual front desk
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from George Eastman Museum and 6 minutes from Strong
  • Dogs welcome for a fee
Along with a coffee shop/cafe, there's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. Self parking is free. A complete renovation of Hotel on Monroe, BW Signature Collection was completed in October 2019.

This Rochester hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Games

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1967
  • Renovated entire property - October 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests are recommended to download the property's DirectKey mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Pets: USD 45 per accommodation, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 45 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's DirectKey mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Towpath Motel
Towpath Motel Rochester
Towpath Rochester
Towpath Hotel Rochester

Hotel on Monroe, BW Signature Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 198 out of 379 reviews
Rating 8 - Good. 87 out of 379 reviews
Rating 6 - Okay. 47 out of 379 reviews
Rating 4 - Poor. 26 out of 379 reviews
Rating 2 - Terrible. 21 out of 379 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy
Stayed 1 night in Aug 2025

10/10 Excellent

Cachet

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Mustafa Utku, Waban

Travelled with family
Liked: Cleanliness
Extremely limited breakfast. Also the signs in the rooms regarding "do not remove/steal TV" made us question what types of a neighborhood we are starting in. Otherwise the room was nice and big. I think price was extremely high for what it offered.
Stayed 1 night in Aug 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Our deadbolt didn’t work it wasn’t lining up properly but thankfully there was a door stopper but that should be fixed. Overall great stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Jayson

Stayed 1 night in Aug 2025

8/10 Good

Mary, copenhagen

Stayed 1 night in Aug 2025

2/10 Terrible

Arthur

Travelled with family
Took money than cancelled my reservation. With no type of information on why . Now I’m waiting on a refund days later . Terrible a never be spending money again
Stayed 1 night in Aug 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

The location is great, quiet neighborhood, clean room and quite comfortable bed. We had issues with the room key card, but customer service remedied this immediately. The Manzara Cafe right next door has the best Turkish coffee!
Stayed 1 night in Aug 2025

6/10 Okay

DENNIS

Liked: Staff & service, amenities
Newly renovated property. Convenient location. Still finishing things up. Need to address minor housekeeping issues. Owner is on property, was very accommodating to our requests. Great value.
Stayed 2 nights in Aug 2025

6/10 Okay

Edward

Liked: Cleanliness, staff & service, room comfort

Okay spot

Very good location to stay for quick access to airport. Generally good spot, responsive service. But our toilet was out of order and that’s no way to have your hotel room
Stayed 1 night in Aug 2025

10/10 Excellent

Dominique, Belleville

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property with our dog and felt it was a great, clean hotel that allowed our dog.
Stayed 3 nights in Aug 2025

6/10 Okay

yingdi

Travelled with family
Liked: Cleanliness, property conditions & facilities
Ok place for travel
Stayed 1 night in Aug 2025

2/10 Terrible

Nieja

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Bret

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Matthew, Buffalo

Stayed 2 nights in Aug 2025

6/10 Okay

Janet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This seems like a property in transition. The good points are that the room and bathroom were very clean, the shower was phenomenal, the heated toilet seat was fun and the location is good. The negatives are the beds - hard as a rock - and the way too soft pillows. I thought there was a refrigerator in the room and indeed there was, but it was still in the box in the bathroom! Glad we travel with our keurig, but for those who want coffee in the room, there is no coffee pot. The restaurant next door (same owners?) serves coffee, but I was up about 3 hours before they open! Would I stay again? No, but only because of the beds.
Stayed 1 night in Aug 2025

10/10 Excellent

Karen michelle

Liked: Cleanliness, property conditions & facilities
Room was great. Minimalist but nice. Loved the welcome chocolate!
Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for a short stay in Rochester. I really like how they’ve updated this motel. It’s very clean and comfortable. The only hiccup was when we arrived and it took a bit to figure out the key locker thing - the linked directions were not super clear and then the key pad didn’t respond at first. We managed to figure it out pretty quickly, so no big deal in the end.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dr. Marjorie

Comfortable room and, overall, stay !
Stayed 1 night in Jul 2025

6/10 Okay

Tetyana

Liked: Property conditions & facilities
The room was good, however, I can see why multiple people commented on the barn style door to the bathroom, the door does not stay shut, the minute you pull it over to the side to close it the door slides back so if I was sharing a room this would be an issue. I also found hair all over the toilet seat and inside the toilet bowl, it's like someone sweeped it up in a hurry and then didn't bother flashing it down. The towels had many yellow stains and that was probably the biggest issue I've had with my stay, I was too grossed out to use towels with so many stains.
Stayed 1 night in Aug 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated decor. Simple and comfortable. Nice large bathroom and walk in shower. The price and cleanliness was great!
Stayed 1 night in Jul 2025

4/10 Poor

Chuck

Liked: Cleanliness
Only thing I didn't like was they said my dogs peed all over . They did a little but I cleaned it up.
Stayed 5 nights in Jul 2025

10/10 Excellent

Marla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They use a key dispenser for check in. Haven’t done that before. It was clean and quiet. Thanks
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

Hotels

Flights

Holiday Rentals