Bay Hotel

2.0 star property

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Photo gallery for Bay Hotel

Standard Room, 1 Queen Bed, Private Bathroom | Desk, blackout curtains, free WiFi, bed sheets
Free daily continental breakfast
Lobby lounge
Desk, blackout curtains, free WiFi, bed sheets
Interior

Reviews

5.0 out of 10

Popular amenities

  • Breakfast included

Explore the area

View in a map
128 Jones St, San Francisco, CA, 94102
  • Place, Warfield Theatre
    ‪3 min walk‬
  • Place, Orpheum Theatre
    ‪5 min walk‬
  • Place, Bill Graham Civic Auditorium
    ‪8 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪22 min drive‬

Room options

Standard Room, 1 Queen Bed, Private Bathroom

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 2 Double Beds, Private Bathroom

  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Standard Room, 1 Queen Bed, Shared Bathroom

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

About this property

Bay Hotel

This smoke-free hotel features express check-out, free breakfast and free Wi-Fi in public areas. Housekeeping is available on request.
Bay Hotel offers 16 accommodations with blackout curtains. Fridges and microwaves are provided. Bathrooms include a shower.

This San Francisco hotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Bay Hotel. During your stay, you're just a quick walk from Bill Graham Civic Auditorium. Enjoy features like free breakfast and free WiFi in public areas.
  • Free continental breakfast served daily
  • Free WiFi
  • Services include luggage storage
  • Within a 15-minute walk of Bill Graham Civic Auditorium and San Francisco City Hall
Free breakfast is available daily. Public spaces have free WiFi.

This San Francisco hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Luggage storage

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private or shared bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
The front desk is open Monday - Sunday (6:00 AM - midnight)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property's front desk is open during the following times:
  • Monday - Sunday: 6:00 AM - midnight
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Bay Hotel San Francisco
Bay San Francisco
Bay Hotel Hotel
Bay Hotel San Francisco
Bay Hotel Hotel San Francisco

Bay Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 96 out of 660 reviews
Rating 8 - Good. 85 out of 660 reviews
Rating 6 - Okay. 100 out of 660 reviews
Rating 4 - Poor. 107 out of 660 reviews
Rating 2 - Terrible. 272 out of 660 reviews

5.4/10

Cleanliness

6.0/10

Staff & service

4.4/10

Amenities

5.2/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

yvette

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
HORRIBLE AREA, DIRTY ROOMS, nice staff
Stayed 3 nights in Mar 2026
Verified

2/10 Terrible

francisco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I have ever stayed
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

Valton J.

Not a good hotel
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

rayvon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
worst time ever and the pictures online do not match the actual hotel , we ended up leaving because the showers were shared
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Emiliano

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smoke alarm was missing, room was dirty, no one to check us in
Stayed 7 nights in Mar 2026
Verified

2/10 Terrible

Marco

Disliked: Cleanliness, amenities, property conditions & facilities
Bad experience.
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

Darryl

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible place in the middle of tweaker city. if you want to defend your life from needles and filth then please come and stay here. Disgusting place. A pile of ash after burning it would be worth more then 1 night stay
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff was nice. Hotel is noisy.
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Naeif

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible and worst hotel ever
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Naser

Disliked: Cleanliness, staff & service, amenities
Worse,dirtiest and bed bugs everywhere also no elevator
Bugs
Bugs
Stayed 3 nights in Feb 2026
Verified

2/10 Terrible

Kyle

Disliked: Cleanliness, amenities, property conditions & facilities
TV didn’t work, no hot water or toilet paper, no breakfast which was one of the deciding factors for my stay and I was confronted by an unhomed person white trying to get into the lobby.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

ben

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here. No staff. Exposed wiring in room. No working smoke detector. Bloody sheets. No towels. No toilet paper. Screaming people outside our windows all night (windows did not close). I feared for the safety of my family. Graffiti on the walls in the room. I would not recommend anyone ever staying here.
Smoke detector removed from wall and used to prop up the window….
Light switch that was broke and you could not switch the light.
Stayed 3 nights in Mar 2026
Verified

2/10 Terrible

lynda

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrific!!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Please please please give this place a chance! The family that owns this is absolutely amazing, and they do the best they can to keep the street outside clean and the guests comfortable. Knowing everything I know, I would stay here again, no doubt!
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Zhufeng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel to stay at SF heart, great place, great price
Stayed 1 night in May 2024
Verified

2/10 Terrible

William

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE. place is disgusting, very loud, not a great area.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay ever

Comfortable stay clean nice employees big room nice location.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Rehan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not too expensive place to stay in bay area.
Stayed 3 nights in Apr 2024
Verified

6/10 Okay

Juan Manuel

Liked: Staff & service
Disliked: Cleanliness
You get what you pay for. Money was tight for me. If you a heavy sleeper and don’t wake up to the receptionist arguing with the homeless at 3am that are right outside the hotel and just for a place to sleep and completely ok people under the influence coming in you should come here. I grew up in that kind of environment so it’s whatever to me. Be warm the reception wakes up at 11am in the back, so if you need to check out early chances are he won’t be there.
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Kevin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Scam . This place rents to the homeless . It’s admirable bit
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area around hotel is sketchy, but hotel itself and staff make up for it. Definitely will be making it my go to spot when visiting SF
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible! It is filthy, TV didn't work, WiFi didn't work, no heat and I had to use a sheet for a towel
Stayed 1 night in Dec 2025
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this place is very centric.
Stayed 3 nights in Nov 2022
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service
I was very pleased with the value of my stay. Good price, clean and safe.
Stayed 3 nights in Jan 2023
Verified

4/10 Poor

Applejane

Disliked: Cleanliness, staff & service, property conditions & facilities
The bed sheets had stain and the bathrooms are unclean. Not safe since the homeless are right outside
Stayed 1 night in Sep 2025