2/10 Terrible
sundaresh
21 May 2025
Liked: Staff & service
Disliked: Cleanliness
This should not be on Hotels.com
The hotel itself is not a great location which is ok and for the price that would be ok, but the hotel and the room itself were no where compared to what was shown in the pictures. The manager was very receptive but looks like not a lot. Is under their control as they may have instructions from the owner to rent out rooms to fill the hotel.
The room I got did not have air conditioning, the walls were broken and patched up, the floor was not clean and sticky with dust on the floor. The bathroom was not completely clean, the shower area did not have any railings or counters to keep any toiletries. The towels given were bad and had steins on them. I requested for exchange and even the exchanged ones were not good. The room had a fridge that was half functional, a microwave that was smelling bad and a TV that did not work. It would have been ok if they did not have these, as opposed to having them at such conditions. Also, what was the minimum excepted that the rooms are neat. The cleaning was not done on a daily basis and when asked I was told that you have to pay tips if you wanted that. They cleaned my room once for a period of stay of 5 days and even after cleaning it was bad. (See the photos attached).
The worst part was people smoking weed from other rooms and people were so noisy in other rooms and my room start reeking of the weed smell on the last day. The manager and I went and asked people not to smoke and I was asked to keep my room open to let the smell go away 😳
sundaresh
Stayed 5 nights in May 2025
