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Handlery Union Square Hotel

3.5 star property

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Photo gallery for Handlery Union Square Hotel

Exterior
Property preview
Outdoor pool, a heated pool, open 8 AM to 8 PM, pool loungers
Lobby
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Parking available

Explore the area

View in a map
351 Geary St, San Francisco, CA, 94102
  • Place, Westin St Francis Hotel Glass Elevators
    ‪1 min walk‬
  • Place, Union Square
    ‪2 min walk‬
  • Place, SF Masonic Auditorium
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed

8.8 out of 10
Excellent
(122 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(152 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Premier Room, 2 Queen Beds

9.0 out of 10
Wonderful
(124 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room, 2 Double Beds

8.2 out of 10
Very good
(132 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(105 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Handlery Union Square Hotel

Hotel with a sauna, steps from Union Square
An outdoor pool, a fitness centre and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, valet parking and a business centre.
Handlery Union Square Hotel offers 377 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Our customers tell us that they can't get enough of the pool at Handlery Union Square Hotel. During your stay, you're just a quick walk from Union Square. Features include free WiFi in public areas, plus an outdoor pool and a gym.
  • Free WiFi
  • Valet parking and extended parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and a sauna
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Steps from Union Square and 14 minutes on foot from Moscone Convention Center
  • Dogs welcome for a fee (restrictions apply)
Handlery Union Square Hotel offers its guests an outdoor pool, a sauna, and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Handlery Union Square Hotel. Parking is available for a fee.

This San Francisco hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 65 per day; includes in/out privileges)
  • Covered extended parking on site (USD 75 per night)

Things to do

  • Gym
  • Heated pool
  • Outdoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 65 per day (in/out privileges)
  • Covered extended parking fee: USD 75 per night
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 8 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Handlery
Handlery Hotel
Handlery Hotel Union Square
Handlery Union Square
Handlery Union Square Hotel
Hotel Handlery
Hotel Handlery Union Square
Union Square Handlery
Union Square Handlery Hotel
Handlery Hotel San Francisco
Handlery Union Square San Francisco
Handlery Union Square
Handlery Union Square Hotel Hotel
Handlery Union Square Hotel San Francisco
Handlery Union Square Hotel Hotel San Francisco

Handlery Union Square Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1629 out of 2803 reviews
Rating 8 - Good. 765 out of 2803 reviews
Rating 6 - Okay. 283 out of 2803 reviews
Rating 4 - Poor. 72 out of 2803 reviews
Rating 2 - Terrible. 54 out of 2803 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hiep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean,convenient and friendly staffs
Stayed 6 nights in Jul 2025

8/10 Good

Laurel

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Needs an update, but otherwise excellent.

Location, service and cleanliness was excellent. However, the hotel needs major redecoration, especially the carpets. There is a stale, musty, old smell that was a bit off putting. Bur would stay again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. Good location for our needs. Lots of homeless people in this neighborhood, unfortunately, but that’s not the hotel’s fault. I would recommend this hotel.
Stayed 7 nights in Aug 2025

10/10 Excellent

Aaliyah

Stayed 1 night in Jul 2025

10/10 Excellent

Virginia, Vancouver

Stayed 5 nights in Aug 2025

10/10 Excellent

shane

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained, great service, walkable, and very close to multiple transit options. A great home base for city exploration.
Stayed 1 night in Aug 2025

10/10 Excellent

Ireland

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in a prime spot!

Front desk staff was super friendly, they upgraded our room for free! The hotel was very well kept and had nice historic charm. Perfect location!
Stayed 3 nights in Aug 2025

10/10 Excellent

Peter, Reno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location. The staff was prompt and polite. The only complaint is that the bed was as hard as a rock.
Stayed 2 nights in Aug 2025

10/10 Excellent

Roman, Boca Raton

Liked: Cleanliness, staff & service, property conditions & facilities
Some what aggressive homeless in the area. Try to avoid them
Stayed 2 nights in Aug 2025

2/10 Terrible

Julia

Disliked: Cleanliness, staff & service, property conditions & facilities
Do not recommend. Looked nothing like the advertisement. Staff were rude and unhelpful besides the guy
Stayed 2 nights in Aug 2025

6/10 Okay

Angelo

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
How does a hotel of this size not offer coffee to its guests. I’m not asking for free coffee, i’ll pay for it. Thankfully across the street at the westin st francis hotel they have a great cafe. We actually spent more time in their lobby than ours. Great location but it’s a 3 star hotel and they are ok with that. No extra effort made to impress you here. I will say the room was very quiet at night.
Stayed 3 nights in Aug 2025

2/10 Terrible

Sheri

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I called ahead to ensure that they had parking for our van. I requested at least 9 feet of clearance although or van only needs 7 and was assured that they had it. Their garage which is around the block could only clear 6'8". After waiting again for help and being largely ignored we were directed to a garage 1/2 mile away. This garage had even less clearance. We ended up leaving since we couldn't park. What i saw of the room was small and smelled moldy.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice room and area. We could walk to lots of restaurants. There is a decent amount of homeless population around there but we never felt unsafe. We just made sure to be in before dusk.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lark

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect and it was great location
Stayed 7 nights in Aug 2025

8/10 Good

Thecs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice little hotel. Only complaint is I feel they they were gouging on parking. Otherwise the staff was extremely helpful and for an old building the place was nice and clean and very well kept up. Right at Union Square. Would definitely start there again!
Stayed 6 nights in Aug 2025

8/10 Good

WEILI

Liked: Staff & service, amenities
in general good
Stayed 3 nights in Aug 2025

10/10 Excellent

Julianna

Stayed 4 nights in Aug 2025

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Chloe

Travelled with partner
Liked: Cleanliness, staff & service
.
Stayed 1 night in Aug 2025

6/10 Okay

Lisa, Concord

Travelled with group
Disliked: Property conditions & facilities
A very dated, old hotel trying to be something that it’s not. Thin walls, loud, dirty, unkept. Was hoping for more and was so disappointed.
Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Atsushi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall satisfied

The staff was friendly, and the room was clean and comfortable. However, the refrigerator was not very cold, and the shower water pressure was low. Overall, I was very satisfied with my stay.
Stayed 1 night in Aug 2025

10/10 Excellent

jessie

Stayed 3 nights in Aug 2025

8/10 Good

Erik

Liked: Cleanliness, property conditions & facilities, room comfort

Okay Stay - Wasn’t Amazed

Six-night stay while vacationing in the Bay Area. The hotel is conveniently located close to public transit, shopping, and restaurants. It is a bustling area with a lot of street noise, so the higher up you can get on the floors, the better. I was lucky to be on the top floor, but one of biggest challenges of my stay was navigating the building to find my room after checking in at the main entrance on Geary. Given the longer stay, I requested a quieter room away from the elevator and ice machine, and was assigned a room (you guessed it!) right by the elevator and ice machine. Good thing I packed ear plugs! Overall, I found the front desk staff to be unprofessional: Unclear communication, slow service - just not that great. Another thing to note: Though Hotels.com’s website indicates there are laundry facilities at the hotel, this is not accurate. I ended up sending laundry out for cleaning - a big hassle I didn’t want to deal with! On the positive side, my room was clean, spacious, and featured a nice balcony with a city view. Coming and going was easy with access to the elevator through the parking garage off O’Farrell with my room key. Finally, I needed to report a neighboring guest for smoking cannabis in their room because the smell was disgusting and security staff dealt with it swiftly, which I really appreciated. It was an okay stay. But next time in SF, I’ll consider trying another hotel in search of more professional staff.
Stayed 6 nights in Aug 2025