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Embassy Suites by Hilton Santo Domingo

4.0 star property

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Photo gallery for Embassy Suites by Hilton Santo Domingo

Outdoor pool, open 7:00 AM to 9:00 PM, pool loungers
Suite, 1 Bedroom, City View, Corner | Bathroom | Free toiletries, towels
Reception
Lobby lounge
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Ave. Tiradentes #32, Corner of Gustavo Mejia, Santo Domingo, 10119
  • Place, Centro Olimpico
    ‪15 min walk‬
  • Place, Blue Mall
    ‪19 min walk‬
  • Place, Agora Mall
    ‪3 min drive‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪45 min drive‬

Room options

View all photos for One King Bed - One Bedroom Suite (City View)

37-inch flat-screen TV with premium TV channels, TV, iPod dock

One King Bed - One Bedroom Suite (City View)

9.6 out of 10
Exceptional
(90 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View, Corner

Suite, 1 Bedroom, City View, Corner | 1 bedroom, in-room safe, blackout curtains, free cots/infant beds

Suite, 1 Bedroom, City View, Corner

9.0 out of 10
Wonderful
(26 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Bedroom

Room, 1 Bedroom | Living area | 37-inch flat-screen TV with premium TV channels, TV, iPod dock

Room, 1 Bedroom

9.2 out of 10
Wonderful
(19 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for One King - One Bedroom Suite Mobility Access

One King - One Bedroom Suite Mobility Access | 1 bedroom, in-room safe, blackout curtains, free cots/infant beds

One King - One Bedroom Suite Mobility Access

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton Santo Domingo

Central hotel connected to a shopping centre in Santo Domingo with free breakfast
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a bar/lounge, a poolside bar and a business centre. Housekeeping is available on request.
Embassy Suites by Hilton Santo Domingo offers 179 accommodations with iPod docking stations and laptop-compatible safes. Flat-screen televisions are featured in guestrooms. Accommodation at this 4-star hotel has kitchenettes with microwaves and separate dining areas.

This Santo Domingo hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and free toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Embassy Suites by Hilton Santo Domingo's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from United Hearts Clinic. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 3-minute drive from Agora Mall and a few minutes from Sambil Santo Domingo
Embassy Suites by Hilton Santo Domingo offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A business centre and 10 meeting rooms are available. Event space at this hotel measures 32943 square feet (3061 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at Embassy Suites by Hilton Santo Domingo. Free self parking is available.

This 4-star Santo Domingo hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Embassy Suites by Hilton Santo Domingo has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Agatha

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 32,943 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Sofa bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium channels
  • IPod dock

Food and drink

  • Free bottled water
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note unregistered guests will be charged a visitors fee at check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Santo Domingo
Embassy Suites Hilton Hotel Santo Domingo
Embassy Suites Hilton Santo Domingo
Embassy Suites Santo Domingo
Santo Domingo Embassy Suites
Embassy Suites Hilton Santo Domingo Hotel
Embassy Suites by Hilton Santo Domingo Hotel
Embassy Suites by Hilton Santo Domingo Santo Domingo
Embassy Suites by Hilton Santo Domingo Hotel Santo Domingo

Embassy Suites by Hilton Santo Domingo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 805 out of 1003 reviews
Rating 8 - Good. 120 out of 1003 reviews
Rating 6 - Okay. 39 out of 1003 reviews
Rating 4 - Poor. 12 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! The room was beautiful and clean. ALL STAFF we interacted with were exceptional! This hotel’s pool is amazing. I will definitely come back🙌
Stayed 5 nights in Oct 2025

10/10 Excellent

Julio de la

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Aug 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Romina

Liked: Cleanliness, staff & service, property conditions & facilities
The food was amazing. The staff were cordial all the time. The room was spacious and clean. The bathroom's products were actually usable (shampoo, soap). High quality.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buenas condiciones físicas
Stayed 1 night in Oct 2025

10/10 Excellent

MARIAH

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Hotel! Top tier service from staff.
Stayed 5 nights in Sep 2025

10/10 Excellent

Rafael

Liked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Antonio

Business traveller
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
No hot water and toilet seat cracy
Stayed 1 night in Sep 2025

10/10 Excellent

Francina

Liked: Staff & service, property conditions & facilities
Clean room, good buffet, staff incredible nice
Stayed 4 nights in Sep 2025

10/10 Excellent

SANTA, worcester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD BREAKFAST GREAT SERVICE
Stayed 3 nights in Sep 2025

2/10 Terrible

Lester

Stayed 3 nights in Sep 2025

2/10 Terrible

Lester

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff was absolutely terrible and made it a awful experience
Stayed 2 nights in Sep 2025

10/10 Excellent

Saul

Stayed 1 night in Sep 2025

10/10 Excellent

james

Stayed 2 nights in Sep 2025

10/10 Excellent

Arlenie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just loved it! Outdoor pool and surroundings are beautiful. Breakfast with a wide variety of delicious food. The staff, especially Monica, Jarlin, Juan, Jeffrey (reception), Domingo and Jose (restaurant area) provided exceptional service. Highly recommend to stay at this hotel. We will return soon. Thank you.
Lobby
Pool area
Lobby
My birthday's surprise
Stayed 5 nights in Sep 2025

8/10 Good

Marigrace

Stayed 1 night in Sep 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Yamel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, Room clean and nice view. Breakfast delicious. A lot of dining options in the area where you can walk too.
Stayed 2 nights in Aug 2025

10/10 Excellent

Emmanuel, Lehigh acres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made me feel like home. As a first time solo traveler to a country unknown to me all I can say is that the Staff became family. So friendly, easy to talk to. The housekeeper gave me tips and tricks about how to get around in my rental car, what stores I must visit. Parking was easy, free and safe! They have everything you will need.
Stayed 6 nights in Aug 2025

10/10 Excellent

Julani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time, great rooms and service
Stayed 3 nights in Aug 2025

10/10 Excellent

Carmela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good people
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. Very secure. Great dining options. Room was clean and pool was quiet. The concierge, Amado, was the best. Super knowledgeable and awesome demeanor. Great guy. I would def return.
Stayed 3 nights in Aug 2025

6/10 Okay

Martin

Travelled with family
Liked: Staff & service, amenities
I've been here several times and i have always loved it and the treatment from every single staff member excellent. Until this last visit alot of the rug area looked stained and not very clean you can see some water damage on the walls on the 16th floor.and sunday morning we were heading out to go to the airport and i asked the only person there which was the manager at 6:52am & i asked if its possible i could get a cup of coffee to go and what bothered me was no him saying no it was him saying it in the tone that he said it as if i was asking for food before the kitchen was open if breakfast starts at 7am i would assume that at 6:52 am the coffee was done. He could of told me that it was not done but he say no because the breakfast starts at 7am no exceptions.
Stayed 4 nights in Aug 2025