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The Shore Club Wisconsin, an Ascend Collection Hotel

2.5 star property

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Photo gallery for The Shore Club Wisconsin, an Ascend Collection Hotel

Dining
Property amenity
Free WiFi, bed sheets
Indoor pool, seasonal outdoor pool
Free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Pet-friendly
  • Parking included
  • Air conditioning

Explore the area

View in a map
276 Victorian Village Drive, Elkhart Lake, WI, 53020
  • Place, Farmers Market
    ‪3 min walk‬
  • Place, Elkhart Lake Public Library
    ‪6 min walk‬
  • Place, Road America
    ‪7 min drive‬
  • Airport, Fond du Lac, WI (FLD-Fond du Lac County)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

The Shore Club Wisconsin, an Ascend Collection Hotel

Lakefront hotel with private beach and seasonal outdoor pool
This smoke-free hotel features an indoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a coffee shop/cafe and Access to hot tub are on-site. Housekeeping is available on request.
The Shore Club Wisconsin, an Ascend Collection Hotel offers 49 air-conditioned accommodations with coffee/tea makers and free toiletries. 42-inch flat-screen televisions come with premium cable channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, a seasonal outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at The Shore Club Wisconsin, an Ascend Collection Hotel, you're just a quick walk from Farmers Market. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Amenities include a business centre, meeting rooms and a gift shop
  • On-site recreation includes bicycles to rent
  • Within a 10-minute walk of Farmers Market and Elkhart Lake Public Library
  • Pets welcome for a fee
A private beach is featured. The Shore Club Wisconsin, an Ascend Collection Hotel offers its guests a seasonal outdoor pool, an indoor pool, and Access to hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A library, multilingual staff, and gift shops/newsstands are also featured at The Shore Club Wisconsin, an Ascend Collection Hotel. Self parking is free.

This Elkhart Lake hotel is smoke free.

The Shore Club Wisconsin, an Ascend Collection Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Boat
  • Hot tub
  • Indoor pool
  • Library
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • Gift shop/newsstand

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive lockbox information
This property doesn't offer after-hours check-in

Access methods

Staffed front desk, lockbox

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 100 per stay
  • Maximum 2 (weight limit: 25 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Shore Club Wisconsin, Ascend Hotel Collection Hotel
The Shore Club Wisconsin, Ascend Hotel Collection Elkhart Lake

The Shore Club Wisconsin, an Ascend Collection Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 57 out of 128 reviews
Rating 8 - Good. 28 out of 128 reviews
Rating 6 - Okay. 16 out of 128 reviews
Rating 4 - Poor. 13 out of 128 reviews
Rating 2 - Terrible. 14 out of 128 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bea

Disliked: Amenities
Staff was Harding working
Stayed 3 nights in Jul 2025

2/10 Terrible

Shirley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible place…

Service nonexistent. No help at the desk, just a phone number. Unkempt grounds. Only two towels, no hairdryer, no spare toilet paper, unusable soap dispensers, dirty sheets, no mattress pads, flat dirty pillows… no room service or fresh towels available 2nd day. Conversation totally clear from room next to us. Tiki bar was ant infested and food there was questionable. Paid over $600 for 2nights… expected resort type service. Heard from people living nearby that the place is possibly in forclosure or bankruptcy. Totally upset with this being on Hotels.com offering. Would like a refund.
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Nice grounds.
Stayed 1 night in Jun 2025

10/10 Excellent

Cheyenne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Susan

Travelled with partner
Disliked: Cleanliness, staff & service
I would NEVER stay here again. Parking is very inconvenient. Breakfast is nonexistent. However the worst part about this property is that there is NO hotel staff on premises after hours. There is a clerk who lives nearby but no one is actually at the hotel at night. On Sunday of our stay, the fire alarm went off at 8:30am. I exited the property and headed to the office. I found no one there - just a sign saying she had stepped away with a phone number. I called the number for Amber and I obviously woke her up. She mumbled that she would be there soon. Not knowing what else to do I called 911 to report the alarm. Many guests were now outside wandering around confused. The fire department arrived and began checking out the property. Amber arrived about 10 minutes after the fire department in bare feet with no urgency. She told me it was a false alarm. After the fire department left we packed up and went to check out only to find that the office was locked and Amber apparently went back home again leaving the property unattended. What if this had been a true emergency/fire?? The neglect for safety is unacceptable! How can a resort leave the property's guests unattended?? Why did their fire alarm not alert the fire department?? Unbelievable
Stayed 2 nights in May 2025

10/10 Excellent

Dwight

Stayed 3 nights in Apr 2025

6/10 Okay

Jeremy, Worden

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

8/10 Good

dave

Stayed 1 night in Apr 2025

8/10 Good

Tara, Avon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute place. Rooms were redone and very nice. Will have to come back in warmer weather when more things are open.
Stayed 2 nights in Apr 2025

8/10 Good

AVA, Minnesota City

Liked: Cleanliness, property conditions & facilities
Very clean and quiet.
Stayed 1 night in Apr 2025

10/10 Excellent

Bosko

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable king size bed room, with a kitchen sink, refrigerator, not sure if it had a microwave didn't check. Shower had a wand on a hose good water pressure. I would like more wall hooks and shelves I never use the dressers to put my clothes in. Strange accommodations for parking I would call ahead about that.
Stayed 1 night in Mar 2025

2/10 Terrible

Erica

Disliked: Room comfort

TERRIBLE - DO NOT STAY HERE

The worst hotel experience my boyfriend and I have ever had in our lives. Paper thin walls separated us from our loud neighbors that kept us up until 5am. The shower heads had suspicious mold-like residue. If this wasn’t bad enough we woke up to ants in our bed!!! I thought I felt something crawling on me last night and that confirmed my suspicions. I am trying to contact management to give feedback and only receive voicemail. Very unprofessional.
Stayed 1 night in Dec 2024

10/10 Excellent

Isabella

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Melissa

I wouldn’t stay here again in the winter. Felt run down. Maybe I’d feel differently in the summer.
Stayed 1 night in Dec 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness
So I went through and read all the reviews and was beginig to think I made a mistake booking here. Honestly this place is not that bad! Our room was super cute, and it may have been the off season so it was a ghost town, but that's one of the reasons I liked it! Quiet and no drunk adults or screaming kids. Was it a little pricey being off season and none of the restaurants or bars were open.... yes. But overall the location was beautiful and it's in a cute littke town. Not sure how it is in summer, but I enjoyed some peace and quiet in the fall!
Stayed 2 nights in Oct 2024

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not great

Looked like the room was updated 20 years ago. Poor parking, poor signage and run down.
Stayed 1 night in Oct 2024

6/10 Okay

Kevin

Business traveller
Disliked: Staff & service

Convenient

Location is great. Rooms could use some updating, but were pretty clean. Had to make multiple calls to get clean towels as three were not enough for two people and six nights.
Stayed 6 nights in Sep 2024

4/10 Poor

Paul

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In need of an update..no parking
Stayed 1 night in Sep 2024

4/10 Poor

Suzanne

Barely any guests...room keys don't always work, TV hard to use, no body wash, disappointing
Stayed 2 nights in Sep 2024

10/10 Excellent

Bob

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location and amenities Clean and quiet Good shower and porch/deck. We’ll be back!
Stayed 2 nights in Sep 2024

2/10 Terrible

Marsha

Disliked: Cleanliness
Very misleading on the website for the accommodations and not handicap accessible for parking or hotel building and the parking period is terrible Beds very uncomfortable
Stayed 2 nights in Aug 2024

4/10 Poor

Andrea

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is cute and quaint. It has comfortable beds. My only complaint is the walls are paper thin. We could clearly hear any talking in the hallway and in the room next to us. Other than that it’s a great place. Lots of restaurants to choose from.
Stayed 2 nights in Aug 2024

10/10 Excellent

Glenda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings
Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Won’t Get Fooled Again

This is a case of misrepresentation. The photos that they use to show beautiful rooms with modern renovations and amenities are NOT what you see when you open your door! This place is basically an old hotel that is lucky to have a location that sucks vacationers into booking with them. Upon checkin, there is nobody there and you have to phone - there are two numbers - one that never gets answered and doesn’t respond to texts - and the other is just out of service. They charge very high room rates for a motel room with a thin ikea foam mattress on the bed, beat up furniture and baseboards and dirty linoleum from the 70s. I’m okay with “dated” properties if they are clean and well maintained. Here, the linoleum is blackened from never being cleaned properly. The ceiling fan in the bathroom is disgusting. The particle board furniture is damaged and waterlogged. It is run like a summer camp with a bunch of summer students behind the desk and serving. Things are in disrepair and could use carpet cleaning and power washing. The tiki bar picnic tables were all circa 1970s and most of the umbrellas didn’t work. The laminated menus were sticky with food and drink as they never get cleaned. Honestly, I was looking forward to having a nice stay and what I got was a dingy motel room in a timeshare resort with no services that I was overcharged for.
Stayed 2 nights in Jul 2024