Best Western Empire Towers

2.5 star property

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Photo gallery for Best Western Empire Towers

Business centre
Lobby
Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
4100 W Shirley Place, Sioux Falls, SD, 57106
  • Empire Mall
    ‪5 min walk‬
  • Avera Hospital
    ‪2 min drive‬
  • Sanford USD Medical Center
    ‪5 min drive‬
  • Sioux Falls, SD (FSD-Sioux Falls Regional)
    ‪11 min drive‬

Room options

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Dining Table)

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds (Dining Table)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Best Western Empire Towers

Colonial hotel with free breakfast and 24-hour front desk
This smoke-free hotel features an indoor pool, a business centre and a 24-hour front desk. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a computer station, express check-out and free newspapers are on-site.
Best Western Empire Towers offers 62 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Best Western Empire Towers. During your stay, you're just a quick walk from Empire Mall. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests have great things to say about the breakfast and the helpful staff
  • 6 minutes by car from Denny Sanford Premier Center and 9 minutes from Falls Park
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. An indoor pool, a vending machine, and multilingual staff are also featured at Best Western Empire Towers. Free self parking is available.

This Colonial Sioux Falls hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (89 centimetre wide)

More

  • 1 building
  • 3 floors
  • Built in 1993
  • Colonial architecture
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 90 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 10.00 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 75.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.00 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Empire
Best Western Empire Towers
Best Western Empire Towers Motel
Best Western Empire Towers Motel Sioux Falls
Best Western Empire Towers Sioux Falls
Empire Towers
Best Empire Towers Sioux Falls
Best Western Empire Towers Hotel Sioux Falls
Best Western Sioux Falls
Sioux Falls Best Western
Best Western Empire Towers Hotel
Best Western Empire Towers Hotel
Best Western Empire Towers Sioux Falls
Best Western Empire Towers Hotel Sioux Falls

Best Western Empire Towers Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 416 out of 1002 reviews
Rating 8 - Good. 335 out of 1002 reviews
Rating 6 - Okay. 141 out of 1002 reviews
Rating 4 - Poor. 58 out of 1002 reviews
Rating 2 - Terrible. 52 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Rachel

Business traveller
Liked: Cleanliness, staff & service, amenities
Definitely could use an update on the property as a whole, but the room was clean and not as dated as the rest of the facility. Overall not a bad stay and the breakfast was well stocked with decent options
Stayed 1 night in Mar 2025

10/10 Excellent

Kathy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. The area around it was a little noisy due to the interstate being so close.
Stayed 1 night in Mar 2025

8/10 Good

Jonna

Liked: Cleanliness, staff & service, room comfort

Unplanned Delight!

Staff was so nice and responsive to my request to check in early due to weather conditions. Room was comfortable and spacious.
Stayed 1 night in Mar 2025

10/10 Excellent

Vonnie

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Tanya

Travelled with family
Liked: Staff & service, amenities
This property was very nice for the money. We had a large dining table in our room which was very convenient. One of the nicer hot breakfast buffets. We didn’t swim but the pool looked clean although shallow. Overall I would recommend.
Stayed 1 night in Feb 2025

4/10 Poor

Jamie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Receptionist didn’t even acknowledge me, and blew cigarette smoke in my face when walking in
Stayed 1 night in Feb 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was staying there with 3 cats, and never once did anybody ask if I needed anything. Sink plunger would not work and one bedside lamp did not work either. There was also no tv channel listing, so I was constantly searching channels to see what was on. Otherwise room was quiet and comfortable.
Stayed 4 nights in Feb 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Checked into our room and found a pile of dog poop on the floor under the coat rack. I highly doubt any part of the room was cleaned when they missed a pile of poop right on the floor.
Stayed 1 night in Feb 2025

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean room and pool. Breakfast was fantastic.
Stayed 1 night in Feb 2025

10/10 Excellent

William

Stayed 1 night in Feb 2025

10/10 Excellent

Freddy

Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was so welcoming and friendly I really appreciate his quick and smooth it went. They were helpful and informative to help us navigate around the hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Alexandra

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stuff was amazing breakfast was delicious hot 10 out of 10 would recommend
Stayed 1 night in Jan 2025

6/10 Okay

Angela

Liked: Staff & service

Best Western - Sioux Falls

This Best Western was not up to the quality I expect from the Best Western chain. The bed and towels were past their prime and the floor that wasn’t carpet had a stickiness to it. The staff were friendly (although the evening guy who checked us in wasn’t aware that there were multiple restaurants within a short walk of the hotel). The breakfast was good and the hotel was conviently located. They also made no fuss with us parking our truck with RV in the lot.
Stayed 1 night in Jan 2025

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great value for the night!
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

James

Stayed 1 night in Jan 2025

8/10 Good

Robert, bowie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and how clean the rooms were and softness of the beds.
Stayed 7 nights in Jan 2025

8/10 Good

Corey

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service, clean environment, comfortable bed.
Stayed 1 night in Jan 2025

8/10 Good

Todd

Stayed 1 night in Jan 2025

10/10 Excellent

paul, Somerset

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Very nice rooms. The breakfast was excellent. Didn’t explore the area as just transiting through. Would stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, good value.
Stayed 1 night in Dec 2024

10/10 Excellent

Jayson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again
Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024