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Citadines Central Shinjuku Tokyo

4.0 star property

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Photo gallery for Citadines Central Shinjuku Tokyo

Studio, 2 Single Beds | Premium bedding, down duvets, in-room safe, desk
Breakfast served
Lobby
Executive Twin Room, 1 Bedroom | Premium bedding, down duvets, in-room safe, desk
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
1-2-9, Kabukicho, Shinjuku-ku, Tokyo, Tokyo-to, 160-0021
  • Isetan Department Store Shinjuku
    ‪5 min walk‬
  • Omoide Yokocho
    ‪6 min walk‬
  • Tokyo Tower
    ‪7 min drive‬
  • Tokyo (HND-Haneda)
    ‪19 min drive‬

Room options

View all photos for Premier Studio, 2 Single Beds

Premier Studio, 2 Single Beds | Premium bedding, down duvets, in-room safe, desk

Premier Studio, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Studio, 2 Single Beds

Executive Studio, 2 Single Beds | Premium bedding, down duvets, in-room safe, desk

Executive Studio, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio, 2 Single Beds

Premium bedding, down duvets, in-room safe, desk

Studio, 2 Single Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio, 1 Double Bed

Premium bedding, down duvets, in-room safe, desk

Studio, 1 Double Bed

8.4 out of 10
Very good
(55 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Studio, 1 Double Bed

Premium bedding, down duvets, in-room safe, desk

Executive Studio, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio, 1 Double Bed

Premium bedding, down duvets, in-room safe, desk

Deluxe Studio, 1 Double Bed

7.8 out of 10
Good
(17 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio, 2 Single Beds

Deluxe Studio, 2 Single Beds | Premium bedding, down duvets, in-room safe, desk

Deluxe Studio, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Studio Suite

Premier Studio Suite | Premium bedding, down duvets, in-room safe, desk

Premier Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Club Studio, 2 Single Beds

Club Studio, 2 Single Beds | Premium bedding, down duvets, in-room safe, desk

Club Studio, 2 Single Beds

  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Twin Room, 1 Bedroom

Executive Twin Room, 1 Bedroom | Premium bedding, down duvets, in-room safe, desk

Executive Twin Room, 1 Bedroom

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Citadines Central Shinjuku Tokyo

Art Deco hotel with 24-hour front desk and restaurant
This hotel features a restaurant, a microwave in a common area and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Citadines Central Shinjuku Tokyo offers 206 accommodations with a safe and complimentary slippers. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Citadines Central Shinjuku Tokyo. During your stay, you're just a quick walk from Shinjuku Isetan. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Omoide Yokocho and Isetan Department Store Shinjuku
There's a restaurant on site. Public spaces have free WiFi. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Citadines Central Shinjuku Tokyo.

Smoking is allowed in designated areas at this Art Deco Tokyo hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Stella – This restaurant only serves breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,980 for adults and JPY 770 for children
  • A restaurant

Restaurants on site

  • Stella

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 14 floors
  • Art Deco architecture
  • Built in 2008
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children ages 0-6, and can be requested on-site for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 4840.0 per night.
  • Cots (infant beds) are available for JPY 550 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 1980 for adults and from JPY 770 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550 per night
  • Rollaway bed fee: JPY 4840.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
A deposit is payable by cash or credit card preauthorization for stays of 3 nights or longer and is due on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ASTINA
ASTINA Hotel
Best Western ASTINA
Best Western ASTINA Hotel
Best Western Hotel Tokyo Shinjuku
Citadines Central Shinjuku Tokyo Hotel
Best Western Shinjuku ASTINA Tokyo
Best Western Tokyo Shinjuku
Citadines Central Shinjuku Tokyo Hotel
Citadines Central Hotel
Citadines Central Shinjuku Tokyo
Citadines Central
Citadines Central Shinjuku Tokyo Tokyo
Citadines Central Shinjuku Tokyo Aparthotel
Citadines Central Aparthotel
Citadines Central Shinjuku Tokyo Hotel Tokyo

Citadines Central Shinjuku Tokyo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 484 out of 1001 reviews
Rating 8 - Good. 353 out of 1001 reviews
Rating 6 - Okay. 116 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jae Yong, Tenafly

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and convenient.
Stayed 5 nights in May 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nothing fancy or new but clean, nice staff, excellent breakfast buffet, free cappuccino in the lobby, free water bottle fillers on each floor, located in the heart of Shinjuku with lots of international guests. Would stay again.
Stayed 2 nights in May 2025

10/10 Excellent

August

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff
Stayed 9 nights in May 2025

6/10 Okay

Luke

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Run down rooms. Old carpet and stained walls. Desperately needs a refurb. Staff great
Stayed 3 nights in May 2025

8/10 Good

Jazmin

Liked: Staff & service, property conditions & facilities
Hotel lobby was nice and staff were very helpful. Coffee and water for guests in the lobby was a nice touch.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sara, Wahiawa

Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in May 2025

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centralized

All amenities included. Close to everything in Shinjuku.
Stayed 7 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Citadines Hotel

Our stay at Hotel Citadines in Shinjuku was overall enjoyable. While the room was slightly compact, the breakfast more than made up for it—it was exceptional, offering a wide variety of food, beverages, and desserts that felt more like a full lunch buffet. The hotel’s location in the heart of Shinjuku is ideal, with numerous restaurants and attractions just steps away. It’s a perfect choice for those who enjoy vibrant nightlife, though it may not suit guests who prefer a quieter environment, as the area can get lively with crowds and nightlife revelers. Nonetheless, we found our stay worthwhile thanks to its prime location and excellent service. We confidently rate it 4 stars.
Stayed 5 nights in Apr 2025

10/10 Excellent

Freder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente •••••••• 5 star The hotel is well-located ( just to couple of blocks to metro station, in fact very short walk to shinjuku station). Also down stairs there is a convenient store as well as good restaurants . The rooms are tiny but functional and clean. We had a room on the 7th floor with street view.Staff are incredibly very helpful and kind. In general this hotel has more in favour than against it.
Stayed 3 nights in Apr 2025

10/10 Excellent

Freder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent super 100 👍
Stayed 6 nights in Apr 2025

10/10 Excellent

Nguyen

Stayed 2 nights in Apr 2025

10/10 Excellent

George T

Stayed 2 nights in Apr 2025

10/10 Excellent

Shahrezad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

NG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 3 nights in Apr 2025

8/10 Good

Antoine A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, great restaurant us within walking distance.
Stayed 1 night in Apr 2025

2/10 Terrible

miss

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible staff Unclean rooms Ac not working
Stayed 4 nights in Mar 2025

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at this hotel 3 times so they must good. It is 10 mins walk from Shinjuku stn east exit. The rooms are slightly larger than some other similar priced japan hotels. There is space to open cases and store clothes. Good breakfast buffet.
Stayed 2 nights in Mar 2025

6/10 Okay

Amanda

Travelled with family
Disliked: Room comfort
Stayed 1 night in Mar 2025

8/10 Good

Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle to airport very convenient
Stayed 1 night in Mar 2025

4/10 Poor

Sanjit

Travelled with group
Disliked: Cleanliness
It is located in red light area. Area around was dirty.
Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

James, Keswick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking to be in Kabukicho, this is great spot.
Stayed 2 nights in Mar 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A conveniently located hotel in the heart of Shinjuku providing all the basics of a Tokyo business hotel. The front desk is EXTREMELY helpful in terms of providing directions and suggestions for one's stay. The room was tight, but hey, this is Tokyo and that's to be expected. There are two restaurants in the complex, a convenience store, and an easy walk to Shinjuku station and other subway stations. Goldengai is close. The surrounding area features many seedy looking establishments but safety was not a concern and the street scene added a bit of "colour" to our brief Tokyo visit. Recommended.
Stayed 3 nights in Mar 2025