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Hotel JAL City Haneda Tokyo

3.5 star property

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Photo gallery for Hotel JAL City Haneda Tokyo

Lobby
View from property
[Regular Floor]Superior Twin-Nonsmoking | Desk, blackout curtains, iron/ironing board, free WiFi
Breakfast, lunch and dinner served
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping

Explore the area

Map
4-11 Haneda Asahi-cho, Ota-ku, Tokyo, Tokyo-to, 144-0042
  • Haneda Airport Garden Shopping Center
    ‪2 min drive‬
  • Shinagawa Aquarium
    ‪6 min drive‬
  • Tokyo Big Sight
    ‪14 min drive‬
  • Tokyo (HND-Haneda)
    ‪6 min drive‬

Room options

View all photos for [Prime Floor]Single-Nonsmoking

[Prime Floor]Single-Nonsmoking | Desk, blackout curtains, iron/ironing board, free WiFi

[Prime Floor]Single-Nonsmoking

  • City view
  • 15.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for [Prime Floor]Comfort Single-Nonsmoking

[Prime Floor]Comfort Single-Nonsmoking | Desk, blackout curtains, iron/ironing board, free WiFi

[Prime Floor]Comfort Single-Nonsmoking

  • City view
  • 15.5 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for [Prime Floor]Double-Nonsmoking

[Prime Floor]Double-Nonsmoking | Desk, blackout curtains, iron/ironing board, free WiFi

[Prime Floor]Double-Nonsmoking

  • City view
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Prime Floor]Comfort Double-Nonsmoking

[Prime Floor]Comfort Double-Nonsmoking | Desk, blackout curtains, iron/ironing board, free WiFi

[Prime Floor]Comfort Double-Nonsmoking

  • City view
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Prime Floor]Superior Hollywood Twin-Nonsmoking

[Prime Floor]Superior Hollywood Twin-Nonsmoking | Desk, blackout curtains, iron/ironing board, free WiFi

[Prime Floor]Superior Hollywood Twin-Nonsmoking

  • City view
  • 20 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for [Prime Floor]Deluxe Hollywood Twin-Nonsmoking

[Prime Floor]Deluxe Hollywood Twin-Nonsmoking | Desk, blackout curtains, iron/ironing board, free WiFi

[Prime Floor]Deluxe Hollywood Twin-Nonsmoking

  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for [Prime Floor] Moderate Double-Nonsmoking

[Prime Floor] Moderate Double-Nonsmoking | Desk, blackout curtains, iron/ironing board, free WiFi

[Prime Floor] Moderate Double-Nonsmoking

  • City view
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Regular Floor]Superior Twin-Nonsmoking

[Regular Floor]Superior Twin-Nonsmoking | Desk, blackout curtains, iron/ironing board, free WiFi

[Regular Floor]Superior Twin-Nonsmoking

  • City view
  • 20 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for [Regular Floor]Double-Nonsmoking

[Regular Floor]Double-Nonsmoking | Desk, blackout curtains, iron/ironing board, free WiFi

[Regular Floor]Double-Nonsmoking

  • City view
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Regular Floor]Deluxe Twin-Nonsmoking

[Regular Floor]Deluxe Twin-Nonsmoking | Desk, blackout curtains, iron/ironing board, free WiFi

[Regular Floor]Deluxe Twin-Nonsmoking

  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for [Regular Floor]Single-Nonsmoking

[Regular Floor]Single-Nonsmoking | Desk, blackout curtains, iron/ironing board, free WiFi

[Regular Floor]Single-Nonsmoking

  • City view
  • 15.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for [Advanced Floor]Double-Nonsmoking

[Advanced Floor]Double-Nonsmoking | Desk, blackout curtains, iron/ironing board, free WiFi

[Advanced Floor]Double-Nonsmoking

  • City view
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Advanced Floor]Comfort Single-Nonsmoking

[Advanced Floor]Comfort Single-Nonsmoking | Desk, blackout curtains, iron/ironing board, free WiFi

[Advanced Floor]Comfort Single-Nonsmoking

  • City view
  • 15.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for [Advanced Floor]Deluxe Hollywood Twin-Nonsmoking

[Advanced Floor]Deluxe Hollywood Twin-Nonsmoking | Desk, blackout curtains, iron/ironing board, free WiFi

[Advanced Floor]Deluxe Hollywood Twin-Nonsmoking

  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for [Advanced Floor]Superior Double-Nonsmoking

[Advanced Floor]Superior Double-Nonsmoking | Desk, blackout curtains, iron/ironing board, free WiFi

[Advanced Floor]Superior Double-Nonsmoking

  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Advanced Floor]Moderate Double-Nonsmoking

[Advanced Floor]Moderate Double-Nonsmoking | Desk, blackout curtains, iron/ironing board, free WiFi

[Advanced Floor]Moderate Double-Nonsmoking

  • City view
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Lobby

Hotel JAL City Haneda Tokyo West Wing

  • Free airport shuttle
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (1246)
The price is €75
for 1 room
23 Jun - 24 Jun
Hotel JAL City Haneda Tokyo West Wing

About this property

Hotel JAL City Haneda Tokyo

Hotel with a restaurant, near Tokyo Bay
Along with a restaurant, this hotel has self parking and a microwave in a common area. Free WiFi in public areas and free airport pick-up are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hotel JAL City Haneda Tokyo offers 308 air-conditioned accommodations with coffee/tea makers and complimentary slippers. 26-inch flat-screen televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers.

This Tokyo hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Hotel JAL City Haneda Tokyo's great location gets high marks from our customers. During your stay, you'll be within walking distance of Tokyo Bay. You'll find features such as free WiFi in public areas and free airport pick-up service, plus a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Guests have great things to say about the location and the helpful staff
  • Just a 1-minute drive from Tokyo Bay and 13 minutes from Tokyo Big Sight
  • Free airport pick-up shuttle service
There's a restaurant on site. Public spaces have free WiFi and wired Internet. A free shuttle from the airport to the hotel is free at scheduled times. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Hotel JAL City Haneda Tokyo. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 5:00 AM to 10 AM.
Cafe＆Dining HARUHORO – This restaurant serves breakfast, lunch and dinner.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free airport pick-up shuttle from 4:30 PM to 12:30 AM at scheduled times
  • Onsite parking available only on request
  • Parking on site (JPY 1,500 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 5:00 AM to 10 AM for a fee: JPY 2,310 for adults and JPY 1,650 for children
  • A restaurant

Restaurants on site

  • Cafe＆Dining HARUHORO

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must be age 20 to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2310 for adults and from JPY 1650 for children
  • Self-parking fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Jal
Hotel Jal City
Hotel Jal City Haneda Tokyo
Jal City
Jal City Haneda Tokyo
Jal Hotel
Hotel JAL City Haneda Tokyo Japan
Jal City Haneda Tokyo Hotel
Hotel Jal City Haneda
Jal City Haneda

Hotel JAL City Haneda Tokyo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1048 out of 1699 reviews
Rating 8 - Good. 455 out of 1699 reviews
Rating 6 - Okay. 132 out of 1699 reviews
Rating 4 - Poor. 36 out of 1699 reviews
Rating 2 - Terrible. 28 out of 1699 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

DAPHNE CLEMEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently close to Haneda Airport.
Stayed 1 night in Mar 2025

10/10 Excellent

sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and free airport shuttle.

Fabulous hotel and incredible value for money. Friendly assisted check in and everything was explained well. Lovely room with a view on the 11th (top) floor. Highly recommend before an early flight. The free transfer bus takes just 7 minutes to T3 and the staff are so helpful. (Can’t understand the bad reviews). It is popular so get there 15 minutes beforehand.
Stayed 1 night in Mar 2025

10/10 Excellent

Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Hana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice property
Stayed 2 nights in Mar 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Jal City is one of the most comfortable hotels I’ve stayed in while in Japan. Beds are comfortable, rooms are spacious, and the lobby is nice. Bathrooms are top notch. Staff is nice and knowledgeable. The are around the hotel has some very good restaurants including yakiniku and ramen. Shuttle to the airport makes travel between extremely easy. Overall great experience each time I’ve stayed here.
Stayed 1 night in Mar 2025

10/10 Excellent

Noriko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

MICHIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room

Compact and clean
Stayed 1 night in Mar 2025

10/10 Excellent

BARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hitel was very convenient to the airport and it was convenient to all the convenience stores neary. I liked that the room was constantly cleaned every time i returned from Being out in the city. The bathroom was stupendous. Good job to everyone thay works there
Stayed 12 nights in Feb 2025

10/10 Excellent

Ritsuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at front desk was friendly and provided requested assistance without hesitation.

10/10 Excellent

Najwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect for if you need a short stay before leaving from Haneda, there’s a free shuttle to the airport as well!
Stayed 1 night in Mar 2025

10/10 Excellent

Rob

Liked: Cleanliness, amenities
Everyone was extremely helpful and nice
Stayed 5 nights in Feb 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Leonardjon

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Ting

Stayed 1 night in Jan 2025

10/10 Excellent

GULZAR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel but bad customer service

All was good and was happy with my bag being able to be kept at concierge till we checked back again a week later. However my team of 5 were upset and unhappy when breakfast manager refused to let me take some bfast to go as it was too early and the manager at the bfast WAS INFLEXIBLE AND SAID NO DUE to company policy . U need to have hotel fix this nonsense and bad customer service as they would not let me take food to go when I COULD NOT EAT AT 6..30 am and this was very wrong !! Will appreciate a response all 5 of us booked in 3 rooms experienced this bad unusual behavior. We were NOT EATING AND TAKING TO GO !!
Stayed 1 night in Feb 2025

8/10 Good

Hayashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
羽田空港に近いため、時間の余裕が持てる。トラフィックの心配がないため、早めにホテルをチェックアウトする必要がない。
Stayed 1 night in Feb 2025

6/10 Okay

Sue

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel Jal City Haneda

Hotel is near Haneda airport . Near the rail station. 5 minute walk . We stayed for 5 nights bed and breakfast. Room was small and we struggled to get 2 large suitcases in . No room to put your stuff apart from 6 hangers on a rail. No drawers . We lived out of the suitcases ( thank goodness for packing cubes!) kettle coffee green tea in room . It was cleaned every day and replenished . Had to buy my own tea bags as they didn’t supply what I call normal tea , but that’s fine , not a negative although I did ask the a young man at the restaurant for 2 tea bags until I bought some and he refused and said no it’s for breakfast which I thought was a bit of a negative! Then I asked him if we could buy a glass of wine to drink in reception but he said you have to drink in the restaurant and only with a meal ! Bizzarre as they’re missing a trick here ! We didn’t want to sit in our room as it was so small so a drink at the end of a busy day would have been nice . Reception area was big enough for sitting in . Staff at reception were super helpful with directions. Free stuff for your room if you need it ( toothbrush, shower cap, brush etc) very clean hotel . Offers a free shuttle bus to airport ( only Haneda ) Breakfast was ok as we only had cereal and rolls ( no bread for toast ) usual food on offer. I gather this hotel is more for the overnight stays rather than long stay .
Stayed 5 nights in Feb 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks so much for your friendliness, kindness & the many taxis you called for us!! :)
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

hubert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free shuttle from HANEDA airport (terminal 1!) Well done hotel for a good value, Train station right across the hotel next to 7/11 for getting into Tokyo or as for me quickly down to Yokohama and Kamakura
Stayed 2 nights in Feb 2025

8/10 Good

Peng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great. But be sure to check free shuttle bus schedule before you take it b/c it doesn’t pick up or drop off the at terminal 3 all the time, terminal 1 is always available.
Stayed 1 night in Feb 2025

8/10 Good

Carol

Stayed 7 nights in Feb 2025

10/10 Excellent

Michaell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service and quality environment.
Stayed 1 night in Feb 2025

6/10 Okay

GULZAR

Stayed 1 night in Feb 2025