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Quintessa Hotel Tokyo Ginza

3.5 star property

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Photo gallery for Quintessa Hotel Tokyo Ginza

Exterior
Hallway
Lobby
Reception
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • Breakfast available
  • Free WiFi
  • 24/7 front desk

Explore the area

View in a map
4-11, Ginza, Chuo, Tokyo, Tokyo, 104-0061
  • Place, Kabuki-za Theatre
    ‪1 min walk‬
  • Place, Tsukiji Outer Market
    ‪5 min walk‬
  • Place, Tokyo International Forum
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪27 min drive‬

Room options

View all photos for Standard Double Room

1 bedroom, desk, laptop workspace, soundproofing

Standard Double Room

9.0 out of 10
Wonderful
(25 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Double Room

Moderate Double Room | 1 bedroom, desk, laptop workspace, soundproofing

Moderate Double Room

9.0 out of 10
Wonderful
(9 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Hollywood Twin Room

Hollywood Twin Room | 1 bedroom, desk, laptop workspace, soundproofing

Hollywood Twin Room

8.4 out of 10
Very good
(8 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, desk, laptop workspace, soundproofing

Standard Twin Room

9.4 out of 10
Exceptional
(18 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Quintessa Hotel Tokyo Ginza

Hotel with a restaurant, steps from Kabuki-za Theatre
This hotel features a restaurant, laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include a vending machine.
Quintessa Hotel Tokyo Ginza offers 134 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Our customers tell us they can't get enough of Quintessa Hotel Tokyo Ginza's great location. During your stay, you're just a quick walk from Kabuki-za Theatre. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • English breakfast served daily for a fee
  • Amenities include laundry facilities, a lift and a vending machine
  • Guests have great things to say about the location and the helpful staff
  • Steps from Kabuki-za Theatre and 12 minutes on foot from Tokyo International Forum
There's a restaurant on site. Public spaces have free WiFi. Quintessa Hotel Tokyo Ginza also features a vending machine, laundry facilities, and a lift.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 10:00 AM.
Quintessa Hotel Tokyo Ginza has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: JPY 710 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately JPY 710 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Quintessa Tokyo Ginza Tokyo
Quintessa Hotel Tokyo Ginza Hotel
Quintessa Hotel Tokyo Ginza Tokyo
Quintessa Hotel Tokyo Ginza Hotel Tokyo

Quintessa Hotel Tokyo Ginza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 492 out of 886 reviews
Rating 8 - Good. 273 out of 886 reviews
Rating 6 - Okay. 87 out of 886 reviews
Rating 4 - Poor. 25 out of 886 reviews
Rating 2 - Terrible. 9 out of 886 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Compact rooms. The hotel is clean and well updated. Perfect for two people. Bathroom is particularly small so you like a big bathroom that may not be the place for you
Stayed 3 nights in Aug 2025

10/10 Excellent

Brandon Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with my stay. Spent 5 nights
Stayed 5 nights in Aug 2025

4/10 Poor

lianne

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Don’t stay here unless you want to pay a lot for dirty bedsheets and yellow toilets. The area is nice, it’s in the heart of Ginza almost, and the nearest station is only a 2 minute-walk, but I found hair on my bed. I requested a room change, which they granted, but the new room had hair too, and the toilet seat was yellow. Not to mention, the wall was cracking too. The staff are relatively nice, but not very helpful.
Stayed 3 nights in Aug 2025

10/10 Excellent

Yang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 3 nights in Aug 2025

8/10 Good

Sandra, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Jul 2025

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, great service!

Great staff, especially the reception workers who were absolutely wonderful and helpful.
Stayed 5 nights in Jul 2025

10/10 Excellent

April Gaye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really nice and accommodating. Rooms were clean. Area was safe!
Stayed 3 nights in Jul 2025

10/10 Excellent

Alwin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great location
Stayed 2 nights in Jul 2025

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've enjoyed it stay, staff very helpful! I recommend this place to family and friends for future stay!!
Stayed 9 nights in Jul 2025

10/10 Excellent

Andrew

Stayed 3 nights in Apr 2025

8/10 Good

Ayra

Stayed 3 nights in Jul 2025

10/10 Excellent

Seiichiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Wan Jung

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Kind staffs and nice location overcoming old, small, and not perfect room conditions. Anyway recommended for usual time ravelers.
Stayed 1 night in Jul 2025

4/10 Poor

Mitchell

Stayed 2 nights in Jun 2025

10/10 Excellent

Kin Man

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close by to subway exit A8 and A7 for Asakusa line Higashi-Ginza station. Which has alternate train take you direct to Haneda airport. Very convenient location as the metro line take you to area where lot of tourist attractions located. Hotel room are clean and decent size for Tokyo. Hotel has a many facilities including self serve laundry. We didn’t just cause need to take the train to airport next day. Only thing to watch out is there are some construction going and exit A7 and A8 only open from 7am to 10 pm. Also the only elevator for the station is on exit A1 which is a good 15 min walk on the surface to the hotel.
Stayed 1 night in Jul 2025

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kobe was super nice and very helpful! Very wonderful stay. They accommodated me with a high floor
Stayed 3 nights in Jul 2025

6/10 Okay

Hui San

Travelled with partner
Liked: Amenities, property conditions & facilities
I was mistaken to have high expectations of this place give the glowing recent reviews. Breakdown Pros - they give you extra supplies like slippers, pyjama, face wash, toothbrush, toothpaste, hairbrush etc (variety is more than your usual hotels) - close to public transport station - close to Lawson - fairly quiet - free water and cold tea which was especially helpful during the humid summer. Cons - Reception is located on level 2 (as opposed to ground floor). Not sure if it’s a common thing in Japan. We only stayed at this hotel so can’t compare. - Staff weren’t as hospitable as you’d expect from a Japanese hotel. Even at hotels in Western countries they would greet you when you head to the desk. - our bathroom didn’t smell the best but it didn’t smell to the point where I’d be bothered to change rooms.
Stayed 2 nights in Jul 2025

6/10 Okay

Leonardo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I really like the hotel but the bed ended up hurting my back for the 4 nights there It was only until I loved to another hotel that my back got better
Stayed 5 nights in Jun 2025

8/10 Good

Arron

Stayed 6 nights in Jun 2025

10/10 Excellent

Hoan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but room are small which is expected for Tokyo. They could have elevated the bed and have storage under the bed otherwise there’s no real storage area.
Stayed 3 nights in Jul 2025

10/10 Excellent

Leilanie

Stayed 11 nights in Jun 2025

10/10 Excellent

Jumara

Stayed 4 nights in Jun 2025

8/10 Good

Hyuk

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

10/10 Excellent

Kyoko

Stayed 6 nights in Jun 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is so clean and the staff are very welcoming. The area surrounding the hotel is beautiful and well kept. A bunch of delicious restaurants easy to get to all around. Fish market is a 15 minute walk. Highly recommend!
Stayed 5 nights in Jun 2025