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Keniza Beach Hotel

3.0 star property

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Photo gallery for Keniza Beach Hotel

Private beach, white sand, sun-loungers, beach umbrellas
Deluxe Penthouse, 2 Bedrooms, Balcony, Ocean View | Living area
Suite, 1 King Bed, Terrace, Beachfront (Air conditioning from 9pm to 6am) | View from room
Sports facility
Deluxe Penthouse, 2 Bedrooms, Balcony, Ocean View | Living area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • On private beach
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Carretera Tulum Boca Paila Km 8.3, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪3 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪13 min walk‬
  • Place, Tulum Mayan Ruins
    ‪21 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪78 min drive‬

Room options

View all photos for Suite, 1 King Bed, Terrace, Beachfront (Air conditioning from 9pm to 6am)

Suite, 1 King Bed, Terrace, Beachfront (Air conditioning from 9pm to 6am) | In-room safe, free WiFi, bed sheets

Suite, 1 King Bed, Terrace, Beachfront (Air conditioning from 9pm to 6am)

  • Ocean view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Double Room

Family Double Room | In-room safe, free WiFi, bed sheets

Family Double Room

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Double Room (Air conditioning from 9pm to 6am only)

Double Room (Air conditioning from 9pm to 6am only) | In-room safe, free WiFi, bed sheets

Double Room (Air conditioning from 9pm to 6am only)

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Penthouse, 2 Bedrooms, Balcony, Ocean View

Deluxe Penthouse, 2 Bedrooms, Balcony, Ocean View | View from room

Deluxe Penthouse, 2 Bedrooms, Balcony, Ocean View

  • Ocean view
  • 186 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Single Beds, 1 Queen Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 2 Queen Beds, Ocean View

Deluxe Double Room, 2 Queen Beds, Ocean View | In-room safe, free WiFi, bed sheets

Deluxe Double Room, 2 Queen Beds, Ocean View

  • Ocean view
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Keniza Beach Hotel

When you stay at this beach guesthouse, you can enjoy umbrellas and sunloungers.
Keniza Beach Hotel offers 8 air-conditioned accommodations with a safe and complimentary bottles of water. This Tulum guest house provides complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.
Recreational amenities at the guest house include a private beach.
During your stay at Keniza Beach Hotel, you're just a quick walk from Tulum Beach. Free WiFi in public areas and a round-trip airport shuttle (surcharge) are available.
  • Free WiFi
  • Amenities include a terrace, a shared fridge and a water dispenser
  • On-site recreation includes a private beach
  • Steps from Tulum Beach and a 5-minute drive from Tulum National Park
  • Airport shuttle service available for a fee
Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach.

WiFi is free in public spaces. This beach guest house also offers a garden and a terrace.

Smoking is allowed in designated areas at this 3-star Tulum guest house.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • On a private beach
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 9:00 AM - 6:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This provides air conditioning in guestrooms only from 8 PM to 8 AM.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Keniza Beach Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2800 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Keniza Beach Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 9:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Keniza Beach Hotel Tulum

Keniza Beach Tulum

Keniza Beach

Keniza Beach Hotel Tulum

Keniza Beach Hotel Guesthouse

Keniza Beach Hotel Guesthouse Tulum

Keniza Beach Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 50 out of 74 reviews
Rating 8 - Good. 17 out of 74 reviews
Rating 6 - Okay. 4 out of 74 reviews
Rating 4 - Poor. 1 out of 74 reviews
Rating 2 - Terrible. 2 out of 74 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Mar 2020

10/10 Excellent

Brittany, Brooklyn, NY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel beat my expectations. Such a cute, simple and clean beachfront property. Staff was extremely accommodating and answered any questions for us. Besides being directly on the beach, it is very close to many good bars and restaurants. I highly recommend this place and will book again if I am back in Tulum.
Stayed 5 nights in Feb 2020

10/10 Excellent

Linda, Santa Fe, NM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was exactly as advertised. Staff were incredibly friendly and helpful. Hotel is low-key, quiet, and mellow. Great location on the beach with easy access to restaurants, bars, etc... The communal kitchen was a nice amenity. Beach had nice loungers/palapas for guest use.
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was perfect! The staff are exceptional and make you feel at home. The property is gorgeous and right on water. The room was cozy and just right. I would 100% come back here! I did not want to leave.
Stayed 3 nights in Feb 2020

10/10 Excellent

Chris Timmons

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We stayed here recently in mid-January. The hotel staff was amazingly nice, helpful and attentive. Your room is stocked with two free bottles of water every day which is great (they also had a water cooler on site so you could full up your own water bottle, I thought that was really helpful). There’s a little shared kitchenette to make coffee or cook (we used it to have snacks in the morning but there were pots/pans so you could essentially make a whole meal). The rooms were clean, house keeping was great and always replenished any toiletries we needed (shampoo, conditioner and body wash) and there were fresh towels and sheets every day. The air conditioning only works from 8pm until 8am, which is fine for us because we did spend most of the day on the beach or wandering around. The hotel is RIGHT on the beautiful beach, there wasn't any sea weed issues I read about. The beach loungers were SO comfortable, big cushions along with little side tables, we sat there for hours enjoying the ocean. The hotel doesn’t have a bar or restaurant but there is a bar right next door and several other restaurants/bars super close by on the beach. Also wanted to note that there isn’t a safe in the room, which I was surprised at first but didn’t really worry about, we don’t bring any valuables besides our passports. There was always someone on site though, whether it was at the front desk or night security. Enjoyed our stay here would definitely come again!
Stayed 4 nights in Jan 2020

8/10 Good

NC, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keniza Beach Hotel was conveniently situated right on Tulum Beach and next to many restaurants, bars, and shopping. Its property included beach loungers, towels, a community kitchen with drinking water provided, and use of the kayak with a reservation. It features beautiful murals by an Oaxacan artist and spaces to sit around/chat/enjoy the scenery. Very Bohemian and laid-back. Overall, I enjoyed my experience and would recommend it to those wanting a place by the beach. In the room I stayed in, wifi worked well, the beds were comfortable, and two fans were provided. AC only works from 8 pm to 8 am. We visited in December so the weather was perfect without AC so AC might be necessary during the hotter or more humid times of the year. Staff were excellent in responding to my concerns and inquiries.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Super loud construction noise at 6am in the morning. The room wasn’t clean and we had to switch to another room but then the air condition was broken at night so we have to switch back to our old room. Wasn’t a good experience overall
Stayed 1 night in Nov 2019

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay at Keniza

Lolita and Sam make you feel like FAMILY when you stay at Keniza. Lolita did an incredible job communicating with us ahead of our stay about transportation, check-in, etc. Once we arrived, Sam was always there with a big smile ready to help us, telling us about the hotel, the area, things to do, etc. Location of Keniza is perfect for exploring Tulum, everything is just a quick walk down the beach. And the hotel is a great place to unwind at the end of the day or at the beach (without paying exorbitant fees that other hotels in the area charge).
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Wonderful staff! Can’t wait to go back.
Stayed 7 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff couldn't have been friendlier or more helpful. The location was perfect for strolling the beach strip and lounging in the sand. The communal kitchen was nice to have to be able to make some meals and cocktails at 'home'. We really didn't want to leave!
Stayed 6 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Nice location, clunky-unideal stay

It seems Keniza is going through some major changes. We originally booke Keira’s beach house and it changed its name a few weeks before we arrived. The hotel was still working out the kinks. There were spaces around the property that were used as storage instead of open guest areas. We had no hot water in our room. Our transportation from the airport no-showed. The room was a bit musty and damp. The hotel takes “eco” hotel to a new level. No coffee in rooms. No hairdryers or electric appliances allowed to be plugged in. No breakfast service. Basically, it’s a nice location with friendly staff (if you can find them). Sam (at reception) and Lolita (lives on the property) were super helpful with all our “issues”, but at the end of the day, it was a beautiful stay with “first world” frustrations. Both Sam and Lolita recognized the issues that resulted in a less than ideal stay for us and they bent over backwards to try and resolve them. Their actions definitely helped! They upgraded us to the penthouse due to our issues and considering we seemed to be the only guests there. The penthouse room has a beautiful balcony facing the ocean, but is no nicer or more high end than the other rooms — just slightly bigger. The beach wasn’t combed in the mornings so seaweed was an issue. All in all, I can’t wait to come back to Tulum, but I’ll let Keniza work out its kinks before returning here.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
We loved staying at Kira's Beach House. Pros: -Area is great and you get to have your own private beach. Room 5 is the best because it's beach front and you get a balcony with two lounge chairs. The view is amazing! (We stayed in room -You get access to a kitchen and refrigerator. We went to the closest supermarket and bought coffee, creamer, and beer. -The host is super friendly and accessible at all times. -This hotel doesn't have a bar that is staffed but the hotel next door does. We were able to buy drinks from them and sit in our lounge chairs (DON'T have breakfast there! They used paced picante sauce for our huevo rancheros. That is a sin given that we are in Mexico.) Cons: -When we were there (November 2018) there was construction going on so the place looked a little disheveled especially the kitchen. It needs a little more cleanliness. -Leave your iron, blow dryer, and flat iron at home! The hotel is eco friendly and doesn't allow for you to iron your clothes, blow dry, or flat iron your hair. -I wish they still had the breakfast option. It's hard to find a good spot for breakfast. (You have to go El Barracuda Restaurant frekin bomb!) -The seaweed sucks! We visited Tulum in 2014 and the beach was turquoise and amazing! Not the case now. There was long rows of seaweed everywhere. The beach was dark filled with seaweed. It was a nuisance when getting in the water and having to look at the rows of seaweed. Kira's is worth the stay! We will definitely be back!
Stayed 3 nights in Nov 2018

4/10 Poor

Verified traveller

The hotel was below our expectations. First of all, we arrived at night and had a very hard time with finding the hotel because there were no signs and the entrance looks like a house rather than a business. Then we couldn't get in for half an hour because the door was locked and no one responded even though we ringed the doorbell all throughout this time. Finally someone from next door helped us get in by shouting to the receptionist who was staying in her room on the second floor. After checking in, we settled in our room and soon after, we found out the water is not working so no flushing the toilet or showers for that night. Another disappointment was that the breakfast was removed from our reservation (with a small refund of $5/person/day) and the whole place was half under construction. It seemed like we were the only guests in the place as they were going through some restoration. By the way, they don't allow using hair driers or flat irons, because electrical system cannot support the load apparently. The only good thing was that the receptionist lady was very friendly and kind and tried to help us out given the circumstances. She also upgraded our room to one with ocean view, but as I've mentioned, the whole place was empty anyway. The hotel has a nice location in Tulum and some nice views of the ocean and the beach but it definitely needs some improvement of hotel facade, amenities and service. It's definitely over priced given what is being offered.
Stayed 2 nights in Nov 2018

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Honeymoon at Kira’s

Our stay at Kira’s was amazing. The location directly on the beach was perfect. We came during off season and were upgraded to an amazing room with a huge terrace overlooking the ocean. Lola who works there was so sweet, welcoming, and accommodating. You are right in the middle of everything on the main beach road, and can easily walk to some of the best places in Tulum. We can’t wait to go back!
Stayed 4 nights in Nov 2018

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a great place to stay in south Tulum!

We actually stayed at Kira's during some renovations and upgrades but we never heard work going on and it did not affect our stay at all. Our ocean view room was fantastic and the constant ocean breezes kept the room very comfortable during the daytime when the A/C is off. The coming upgrades will allow for all day A/C use I am told. Our host, Lolita, was always there to assist with answers or recommendations. Overall, it's a beautiful property along a gorgeous stretch of beach.
Stayed 2 nights in Oct 2018

8/10 Good

Kelly

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel but extremely quiet while we stayed there so reception was rarely manned. No breakfast and we were only told this the day before we arrived.
Stayed 4 nights in Sep 2018

10/10 Excellent

Keith, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel is right on a white sand beach with chairs.

Secure parking, walk to restaurants, very laid back. All solar so some rules involved, all for good reason.
Stayed 1 night in Sep 2018

10/10 Excellent

Merle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kiras beach house- A must book in Tulum!

We had the most incredible experience at Kiras beach house in tulum for our honeymoon! The manager was very kind and accommodating, he even upgraded us to the sea view room as it was our honeymoon! The room was immaculate and was well air conditioned throughout the night. There is no bar but you can have your food and drinks from next door brought over to you which was great. We cannot recommend this place enough and hope to return again sometime. Thanks Thomas and Kiras beach house!
Stayed 3 nights in Aug 2018

10/10 Excellent

Hye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Clean & Friendly

Super clean & friendly staff, including hotel manager, Thomas. Oh, dont forget to taste their awesome breakfast!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, right on the beach. Near a lot of other restaurants, hotels, bars but still quiet. Staff was helpful. Less amenities than some of the bigger hotels nearby so I'll give it 4 stars but I have no complaints overall.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location on the beach

We recently stayed at Kira’s beach house and couldn’t have been more impressed. The room was exceptionally clean, breakfast was served fresh every morning and the location is ideal walking distance to many bars/restaurants. The staff was very helpful in recommending things to do and places to go. I would definitely stay here again.
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, we enjoyed our stay. Great location.
Stayed 1 night in Mar 2018

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A++

Kira's Beach House is a prime spot to stay in Tulum. The location is A++ and if this place had a "walking score" it would be 1 trillion percent. I was in Tulum for my friend's wedding. Some of my other friends were spending close to a grand a night to stay at Sonora which is only a few buildings up from Kira's. And their rooms weren't even on the beach side of the road. Yes, the uber upscale resorts hotels like Sonora have nicer amenities. But if you want cool vibes, friendly staff, clean rooms, good breakfast and awesome location at a reasonable price then stay at Kira's. If you have unlimited funds and you are super bougie... then heck you should also stay at Kira's. There is no shortage of expensive bougie stuff to do in Tulum.