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Maya Ubud Resort and Spa

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Maya Presidential Villa with Butler Service | Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Jalan Gunung Sari, Peliatan, Ubud, Bali, 80571
  • Place, Ubud Traditional Art Market
    ‪5 min drive‬
  • Place, Ubud Palace
    ‪6 min drive‬
  • Place, Saraswati Temple
    ‪6 min drive‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪62 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

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Premium bedding, minibar, in-room safe, individually decorated

Impressive Forest Suite King Bed with Butler Service

9.8 out of 10
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  • 1 bedroom
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  • 1 King Bed
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Heavenly Two Bedrooms Pool Villa with Butler Service | Living room | 49-inch Smart TV with cable channels, TV, Netflix

Heavenly Two Bedrooms Pool Villa with Butler Service

9.0 out of 10
Wonderful
(4 reviews)
  • Valley view
  • 385 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Heavenly Hot Tub Villa King Bed with Butler Service

Premium bedding, minibar, in-room safe, individually decorated

Heavenly Hot Tub Villa King Bed with Butler Service

9.4 out of 10
Exceptional
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  • Valley view
  • 245 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Heavenly Pool Villa King Bed with Butler Service

Premium bedding, minibar, in-room safe, individually decorated

Heavenly Pool Villa King Bed with Butler Service

9.8 out of 10
Exceptional
(13 reviews)
  • Valley view
  • 360 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Impressive Forest Corner Suite King Bed with Butler Service

Premium bedding, minibar, in-room safe, individually decorated

Impressive Forest Corner Suite King Bed with Butler Service

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Heavenly Hot Tub Villa Twin Bed with Butler Service

Premium bedding, minibar, in-room safe, individually decorated

Heavenly Hot Tub Villa Twin Bed with Butler Service

9.0 out of 10
Wonderful
(2 reviews)
  • Valley view
  • 245 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Heavenly Pool Villa Twin Bed with Butler Service

Premium bedding, minibar, in-room safe, individually decorated

Heavenly Pool Villa Twin Bed with Butler Service

9.0 out of 10
Wonderful
(7 reviews)
  • Valley view
  • 360 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Impressive Forest Suite Twin Bed with Butler Service

Impressive Forest Suite Twin Bed with Butler Service | Premium bedding, minibar, in-room safe, individually decorated

Impressive Forest Suite Twin Bed with Butler Service

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Impressive Forest Corner Suite Twin Bed with Butler Service

Premium bedding, minibar, in-room safe, individually decorated

Impressive Forest Corner Suite Twin Bed with Butler Service

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Maya Presidential Villa with Butler Service

Maya Presidential Villa with Butler Service | Premium bedding, minibar, in-room safe, individually decorated

Maya Presidential Villa with Butler Service

  • Valley view
  • 950 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Maya Ubud Resort and Spa

This resort features 3 restaurants, 2 outdoor pools and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a snack bar/deli and a complimentary children's club are on-site.
Maya Ubud Resort and Spa offers 108 accommodations with minibars and a safe. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas and includes day beds. Beds feature premium bedding. 49-inch Smart televisions come with cable channels and Netflix. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Ubud resort provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a fitness centre.

Children aged under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Maya Ubud Resort and Spa. During your stay, you'll be within walking distance of Ubud Traditional Art Market. Enjoy features like free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free valet parking and self-parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with aromatherapy, body treatments or reflexology at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and bicycles to rent
  • Just a 3-minute drive from Ubud Traditional Art Market and a few minutes from Ubud Palace
  • Airport and shopping centre shuttle service available for a fee
Maya Ubud Resort and Spa offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. A children's pool, a terrace, and a complimentary children's club are also featured at the luxury Maya Ubud Resort and Spa. An airport shuttle (available 24 hours) and a shopping centre shuttle are available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Ubud resort.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Maya Ubud Resort and Spa has 3 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 23 for adults and USD 23 for children
  • 3 restaurants
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Tennis lessons
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • On a river
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Built in 2001
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in a "Domestic ID/KITAS Holder Only" room type must present a valid ID card, KITAS permit, or KITAP permit at check-in. The hotel reserves the right to amend the room rate if valid proof is not provided.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Maya Ubud Resort and Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 67.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 23 for adults and from USD 23 for children
  • Airport shuttle fee: USD 62 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 62 (up to 12 years old)
  • Rollaway bed fee: USD 67.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Maya Ubud Resort and Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 220200361123
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Maya Resort Ubud

Maya Ubud

Maya Ubud Resort

Resort Ubud

Ubud Maya

Ubud Maya Resort

Ubud Resort

Maya Ubud Hotel Ubud

Maya Ubud Resort And Spa

Maya Resort

Maya Ubud Resort Spa

Maya Ubud Resort and Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 825 out of 1006 reviews
Rating 8 - Good. 131 out of 1006 reviews
Rating 6 - Okay. 30 out of 1006 reviews
Rating 4 - Poor. 12 out of 1006 reviews
Rating 2 - Terrible. 8 out of 1006 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jacob, New York

Liked: Cleanliness, amenities, property conditions & facilities
Maya Ubud Resort & Spa was an unforgettable stay. My room had 2 balconies that offered stunning views, and waking up to the sounds of nature each morning brought a deep sense of peace and tranquility. The infinity forest pool was beautiful, but the river infinity pool was my favorite- Truly a one of a kind experience surrounded by jungle. The food was spot on, and there was daily entertainment with live bands and performances, which added so much to the atmosphere. On top of it all, the resort is perfectly located in the heart of Ubud, making it easy to reach most of the area's famous attractions while still feeling like a private escape.
Stayed 5 nights in Jan 2026

10/10 Excellent

Suranjit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and room was good. We koved it and will come back
Stayed 3 nights in Jan 2026

10/10 Excellent

Arabel

Stayed 2 nights in Feb 2026

10/10 Excellent

NEIL

Stayed 4 nights in Oct 2025

8/10 Good

Yenny

Staffs are amazing. The
Stayed 3 nights in Jan 2026

2/10 Terrible

Javeed

Disliked: Cleanliness, amenities, property conditions & facilities
This was one of the most disappointing hotel experiences I’ve ever had, and I don’t understand how this property is marketed as “5-star.” We paid to stay here and couldn’t even reliably access the resort/our room. When we arrived, there was construction with blocked-off access and staff wouldn’t allow paying guests through. We were told “Security is coming.” We waited and followed up—security never came. No escort, no clear direction, no ownership. The only response we eventually got was essentially “go to the room,” as if blocking guests from entering is normal. What made it worse: they offered NOTHING to fix their mistake. No meaningful apology, no remedy, no compensation, and no manager stepping in—just deflection and moving on. Cleanliness was also a serious issue. The room felt damp and poorly maintained, with concerns around the bathroom. The A/C had an unpleasant odor and appeared dirty, making the air quality feel questionable. Even dining was unsanitary: at one of the restaurants the silverware was visibly not properly cleaned (residue/film). Disgusting for a resort at this price point. We also experienced bites/skin irritation consistent with pests. Regardless of what they claim, we left uncomfortable and concerned—and they showed no urgency. Worst part: after the stay I emailed the resort FIVE times and called TWICE. Not one person has returned a single response.. If you’re wondering whether they’ll take care of you when an issue occurs they won’t!
Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, property conditions & facilities
It was wonderful. The staff were outstanding. All of them. So attentive and friendly and caring, they really made me feel at home. The rooms and facilities were outstanding and the food was delicious at every meal.
Stayed 3 nights in Jan 2026

10/10 Excellent

Antonio

Stayed 1 night in Jan 2026

10/10 Excellent

Justin, Sutherland

Liked: Cleanliness, amenities, property conditions & facilities
Such a serene and tranquil place. The connection to balinese culture was amazing, from the people to the food. The room was big and modern. I was also impressed with the high ceilings.
Stayed 5 nights in Jan 2026

10/10 Excellent

Elodie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Incredibly clean and lush, all the amenities and more that you need. Incredibly helpful and friendly staff!
Stayed 2 nights in Jan 2026

8/10 Good

Susan

Stayed 4 nights in Jan 2026

10/10 Excellent

Chiru

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful resort in the middle of the nature, quite with wildlife around it.
Stayed 4 nights in Jan 2026

10/10 Excellent

Karen, Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was Amazing! Pleasant & made sure every small detail was perfect!
Stayed 2 nights in Jan 2026

10/10 Excellent

Jonno

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent rooms, excellent staff. Great facillites and entertainment.
Stayed 6 nights in Jan 2026

10/10 Excellent

Cheryl

Stayed 4 nights in Jan 2026

2/10 Terrible

Annie, Fullerton

Stayed 3 nights in Dec 2025

10/10 Excellent

Alana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, staff were so happy and helpful. The only thing was the road works were a pain to get in and out of the resort! I felt the free shuttle bus should have taken us further in town as it was a 20min walk it the humid heat. Or this should have been communicated before arrival.
Stayed 5 nights in Dec 2025

10/10 Excellent

Fazeela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
If you love nature, you will love this place! Amazing
Stayed 3 nights in Dec 2025

10/10 Excellent

Mishna

Liked: Cleanliness, amenities, property conditions & facilities
Amazing service from everyone! Parka in the restaurant would always sort out our large group tables for all meals. We had a very good experience at Maya.
Stayed 4 nights in Dec 2025

8/10 Good

Oliver

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I would give 5 if they have more varieties of food. The place is clean and the staff regularly do a room service everyday. Overall, a good place to stay for a family with lots of activities to choose for.
Stayed 2 nights in Dec 2025

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Everything about the stay was perfect.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Maya Ubud was breathtaking, it felt like paradise. I loved waking in the morning and going out onto the terrace and hear all the birds. the people were friendly; they couldn't do enough for me. The food was fantastic. The room very clean and room service was awesome. I loved the stay. I had a great time and would go again. The show/dinner was fun. Great place, great scenery, great pool. I would go again. Sandra NYC
Stayed 3 nights in Sep 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities
Friendly staff, relaxing villa and pools, good breakfast and dinners, and just a picturesque property. We also loved the happy hours each day. Would stay here again next time we are in Ubud.
Stayed 4 nights in Nov 2025

10/10 Excellent

Sepehr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities
Exceptional service. Wiartana, Putra, Puspa and the entire team were so good to us. The resort and the rooms are gorgeous. The food is delicious and there are so many events and amenities. The fire show for example was exceptional. If you want a relaxing, luxurious experience in Bali this is the place to go. We loved it here Thanks Travis and Andrea
Stayed 3 nights in Nov 2025