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SO/ Vienna

5.0 star property

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Photo gallery for SO/ Vienna

Restaurant
Creator video - submitted by Meghan Feeney
Restaurant
Pool
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Praterstrasse 1, Vienna, Vienna, 1020
  • Place, Schwedenplatz
    ‪3 min walk‬
  • Place, Stephansplatz
    ‪8 min walk‬
  • Place, St. Stephen's Cathedral
    ‪8 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪18 min drive‬

Room options

View all photos for Superior Room (Ferris Wheel View), Queen Bed

Superior Room (Ferris Wheel View), Queen Bed | Premium bedding, minibar, in-room safe, individually decorated

Superior Room (Ferris Wheel View), Queen Bed

9.2 out of 10
Wonderful
(29 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Black Deluxe Suite (Danube Canal View), King Bed

Black Deluxe Suite (Danube Canal View), King Bed | Premium bedding, minibar, in-room safe, individually decorated

Black Deluxe Suite (Danube Canal View), King Bed

  • Canal view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Cathedral View), King Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room (Cathedral View), King Bed

9.4 out of 10
Exceptional
(40 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite (Cathedral View), King Bed

Executive Suite (Cathedral View), King Bed | Premium bedding, minibar, in-room safe, individually decorated

Executive Suite (Cathedral View), King Bed

  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Corner (Ferris Wheel View), 2 Queen Beds

Corner (Ferris Wheel View), 2 Queen Beds | Premium bedding, minibar, in-room safe, individually decorated

Corner (Ferris Wheel View), 2 Queen Beds

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite (270° Skyline View), Grand King Bed

Presidential Suite (270° Skyline View), Grand King Bed | View from room

Presidential Suite (270° Skyline View), Grand King Bed

  • City view
  • 180 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room (Ferris Wheel View), Queen Bed

Classic Room (Ferris Wheel View), Queen Bed | Premium bedding, minibar, in-room safe, individually decorated

Classic Room (Ferris Wheel View), Queen Bed

  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room (Cathedral View), King Bed

Executive Room (Cathedral View), King Bed | Premium bedding, minibar, in-room safe, individually decorated

Executive Room (Cathedral View), King Bed

  • City view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

  • City view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

SO/ Vienna

A full-service spa, a restaurant and a 24-hour fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
SO/ Vienna offers 182 accommodations with minibars and laptop-compatible safes. This individually decorated accommodation has separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 hot tubs are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
So Spa has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of SO/ Vienna's great location. During your stay, you're just a quick walk from Stephansplatz. Free WiFi in public areas, a full-service spa and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Wired Internet for a fee
  • Self-parking available for a fee
  • Treat yourself to aromatherapy, massages or facials at So Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Stephansplatz and St. Stephen's Cathedral
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
SO/ Vienna offers its guests a full-service spa, 2 hot tubs, a sauna, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Spa services, a library, and a terrace are also featured at the luxury SO/ Vienna. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Vienna hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Das LOFT – On-site fine-dining restaurant.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (EUR 24 per day)
  • Available in some public areas: Free WiFi; wired internet (EUR 24 per stay)

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 40 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: EUR 42 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Das LOFT

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Full-service spa
  • Library
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in stairways (74 centimetre high)
  • Lift (99 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (130 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 18 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: EUR 150
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 150
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 150.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 42 per person
  • Fee for in-room wired Internet: EUR 24 per day (rates may vary)
  • Fee for wired Internet in public areas: EUR 24 per stay (rates may vary)
  • Airport shuttle fee: EUR 55 per vehicle (one way)
  • Self-parking fee: EUR 40.00 per night (in/out privileges)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 150 (subject to availability)
  • Late check-out fee: EUR 150 (subject to availability)
  • Rollaway bed fee: EUR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
SO/ Vienna offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Stephansdom
Sofitel Stephansdom Hotel
Sofitel Stephansdom Hotel Vienna
Sofitel Vienna
Sofitel Vienna Stephansdom
Vienna Sofitel
Vienna Stephansdom
Sofitel Vienna Stephansdom Hotel Vienna
SO/ Vienna Hotel
SO/ Vienna Hotel
SO/ Vienna Vienna
SO/ Vienna Hotel Vienna

SO/ Vienna Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 731 out of 1002 reviews
Rating 8 - Good. 173 out of 1002 reviews
Rating 6 - Okay. 60 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Wilma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were very very cooperative. We had a few hiccups initially , but it was taken care of immediately. A quick shout out to Daniel the asst Manager who went out of his way to resolve our issues . This was beyond our expectation. Thank you Daniel. We left feeling very happy and would definitely consider this hotel , if we visit next time. The hotel maintenance personnel , too were very Accommodating. Thanks again. Nick and Wilma Piccolo
Stayed 6 nights in Nov 2025

10/10 Excellent

marissa, Saint Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, comfortable and conveniently located. Staff was excellent—friendly and very helpful.
Stayed 4 nights in Nov 2025

10/10 Excellent

Dimitar

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
staff was helpful and it was great service for 3 days breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Laura Janett

Liked: Cleanliness, amenities, property conditions & facilities
The staff at night at the restaurant specially the wine taster and the manager was terrible, bad attitude, bad service, not being polite with us.
Stayed 3 nights in Nov 2025

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Fantastic quality of hotel, excellent location, very friendly and helpful staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

James Edward

Stayed 3 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel Great location Stunning restaurant
Stayed 3 nights in Oct 2025

6/10 Okay

Wisutthanawit

Stayed 2 nights in Oct 2025

10/10 Excellent

Aisi

Stayed 1 night in Oct 2025

10/10 Excellent

Kyle, Metuchen

Stayed 4 nights in Sep 2025

10/10 Excellent

Zeyad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you very much for everything they did for us in our anniversary and appreciate everything they have. They made.
Stayed 3 nights in Oct 2025

10/10 Excellent

Aisi

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
everything is great at this place.
Stayed 3 nights in Oct 2025

8/10 Good

Robert George

Stayed 4 nights in Oct 2025

10/10 Excellent

jose, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Omar

Stayed 1 night in Oct 2025

10/10 Excellent

Boonleng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything in the Mini Bar is Complimentary

Clean spacious room, amazing view, close to attractions, friendly staff, and everything in the mini bar is complimentary!
Stayed 3 nights in Oct 2025

8/10 Good

Jane

Liked: Cleanliness, property conditions & facilities

Good locations and modern

Nice hotel..very modern. Beds a little too soft for us. Good location 10 mins from St Stephen’s! Parking underneath in caged locked area..very secure !
Stayed 3 nights in Oct 2025

8/10 Good

Keith

Travelled with group
Liked: Cleanliness, staff & service, amenities
Modern hotel, contemporary style. Great breakfast and lovely views at the rooftop, penthouse bar area. The room was too modern for my 80 yr old companion - dim lighting and too much shades of grey and black. Rather "cold" decor, no curtains or carpet - instead metal window shutters ! Housekeeping was average, staff in restaurant and reception were friendly and efficient.
Stayed 3 nights in Oct 2025

8/10 Good

Attila

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room service and behaviors of the staff can be improved
Stayed 3 nights in Oct 2025

10/10 Excellent

Anat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved this hotel! We had 2 double beds which allowed our family to stay together. The beds were so comfy, the views were incredible, and the layout of the room was super smart. The bathroom had several sections making it easy to share with the family. Separate toilet area, separate shower and bath tub areas. 3 sinks! Easy to use mirrors to get ready even if others were showering/using toilet. Free mini bar and cool peek a boo views even from the cool and roomy closets. Interesting and fun roof top bar/restaurant. Good location just slightly outside of the hustle and bustle. Would definitely stay here again!
Stayed 3 nights in Sep 2025

6/10 Okay

Lauren

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Absolutely stunning view from the rooftop. This hotel is very modern and chic making it highly desirable. While beautiful, the AC in our room went out and we had to shift to a smaller room with a lesser view. Staff did their best to accommodate. Seems that the hotel focused more on how it looks than the infrastructure itself. Would still highly recommend!
Stayed 3 nights in Sep 2025

8/10 Good

Shaun Charles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My bath plug was broken and mirror in toilet cracked. I was not able to airplay my device to the room TV. Otherwise lovely friendly staff and design and room outlay was beautiful and stylish. The hotel is a stunning building and easy walkable distance to shopping areas. Room service was excellent.
Stayed 3 nights in Sep 2025

10/10 Excellent

Timothy, Coxhoe

Stayed 3 nights in Sep 2025

2/10 Terrible

Ondrej, Sarasota

Liked: Staff & service
Disliked: Cleanliness
There was a chemical smell in the room
Stayed 3 nights in Sep 2025