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Hotel Indigo Winston-Salem Downtown by IHG

3.5 star property

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Photo gallery for Hotel Indigo Winston-Salem Downtown by IHG

Wine bar
Exterior
Exterior
Exterior
Premium Room, 1 King Bed | Premium bedding, pillow-top beds, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
104 WEST FOURTH STREET, Winston-Salem, NC, 27101
  • Place, Benton Convention Center
    ‪3 min walk‬
  • Place, Truist Stadium
    ‪15 min walk‬
  • Place, Old Salem
    ‪16 min walk‬
  • Airport, Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room

  • 37 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, pillow-top beds, desk, laptop workspace

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed

8.4 out of 10
Very good
(17 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(14 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Mobility Accessible

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible (Communications)

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (High Floor)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds (High Floor)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, desk, laptop workspace

Premium Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Indigo Winston-Salem Downtown by IHG

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and a microwave in a common area. Weekly housekeeping is available.
Hotel Indigo Winston-Salem Downtown by IHG offers 75 air-conditioned accommodations with complimentary bathrobes and designer toiletries. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a weekly basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Indigo Winston-Salem Downtown by IHG. During your stay, you're just a quick walk from Frank L. Horton Museum Center. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Valet parking available for a fee
  • Amenities include a front desk safe, a business centre and 2 meeting rooms
  • Just a 3-minute walk from Frank L. Horton Museum Center and 5 minutes on foot from Benton Convention Center
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 2 meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Hotel Indigo Winston-Salem Downtown by IHG also features express check-in, express check-out, and a front desk safe. For a fee, parking is available.

This 3.5-star Winston-Salem hotel is smoke free.

Sir Winston Wine Loft – This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Sir Winston Wine Loft – On-site wine bar. Happy hour is offered. Open daily.
Starbucks – On-site coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 26 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sir Winston Wine Loft
  • Sir Winston Wine Loft
  • Starbucks

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (weekly)

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:30 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 26 per night (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Winston-Salem Downtown
Hotel Hotel Indigo Winston-Salem Downtown WINSTON-SALEM
WINSTON-SALEM Hotel Indigo Winston-Salem Downtown Hotel
Hotel Hotel Indigo Winston-Salem Downtown
Hotel Indigo Winston-Salem Downtown WINSTON-SALEM
Hotel Indigo Winston salem Downtown
Hotel Indigo
Indigo
Indigo Winston Salem By Ihg
Hotel Indigo Winston Salem Downtown
Hotel Indigo Winston-Salem Downtown by IHG Hotel
Hotel Indigo Winston Salem Downtown an IHG Hotel
Hotel Indigo Winston-Salem Downtown by IHG Winston-Salem
Hotel Indigo Winston-Salem Downtown by IHG Hotel Winston-Salem

Hotel Indigo Winston-Salem Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 253 out of 397 reviews
Rating 8 - Good. 76 out of 397 reviews
Rating 6 - Okay. 35 out of 397 reviews
Rating 4 - Poor. 17 out of 397 reviews
Rating 2 - Terrible. 16 out of 397 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Steva

Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Stayed 1 night in Nov 2025

10/10 Excellent

Shrey

Stayed 1 night in Nov 2025

10/10 Excellent

ZENIA

Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff was so nice and accommodating. The room was spacious and well-appointed, and the hotel itself was extremely welcoming. Fantastic property!!
Stayed 1 night in Nov 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very gracious staff and accommodating all requests.
Stayed 1 night in Nov 2025

10/10 Excellent

Joanne, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel. Their pictures on the sight do not do it justice. They kindly allowed us a very late check out as we had a long wait for our flight otherwise. Thank you so much Hotel Indigo. Charlie for letting us stay late and a big thanks yo Marie behind the bar for her kindness. Xo
Stayed 1 night in Nov 2025

10/10 Excellent

RoAnna

Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Stayed 1 night in Oct 2025

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is now my very favorite hotel. The hotel was fantastic! If you are a pet lover, then this is your hotel! The staff were incredibly kind. The cleanliness was fantastic. The atmosphere was artsy, comforting, fun, and just really impressive I will be coming back to this hotel many many times. I am going to join this hotel business as a member if possible again I can’t give it any bigger thumbs up.
Stayed 2 nights in Oct 2025

8/10 Good

laura, charlotte

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
OK hotel for the price. The inside looks good, but they need to do something about the interior of the building, it looks really creepy from the back. The cleaning staff needs to make sure the entire room is clean (the table was sticky and with visible spills; they should vacuum more carefully). Reception staff was very nice and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Rob

Stayed 5 nights in Sep 2025

10/10 Excellent

Sinjin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kristen

Stayed 3 nights in Aug 2025

10/10 Excellent

Evan

Stayed 1 night in Sep 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Andrea, Clayton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing property! I would highly recommend Hotel Indigo when visiting the Winston-Salem area. It is centrally located and in a highly walkable area. If you choose not to valet park your car, there is a very inexpensive garage one block away by the bus station. The staff understand good customer service and were always friendly and helpful. My room was perfect and beautifully decorated. This is now my "go to" hotel when visiting the Winston-Salem area!
Stayed 2 nights in Aug 2025

10/10 Excellent

Mitchell

Stayed 1 night in Sep 2025

10/10 Excellent

Toni, Reidsville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked The Indigo Hotel. Really appreciated the valet service. Check in was great. Staff were really nice. Bar tenders were great. The room was nice and beautifully decorated. Enjoyed the nice bedding and toiletries. Would definitely stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hip, clean and friendly

Small, hip, friendly hotel. Great service, food and vibe in the lobby bar and restaurant. We were coming and going a lot and the valets were on it with a smile every time. Excellent value. We’ll be back!
Stayed 3 nights in Aug 2025

8/10 Good

Robby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Loved this hotel. Great location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cool Venue and staff was very nice
Stayed 1 night in Aug 2025