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Hotel City Garden Amsterdam

3.0 star property

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Photo gallery for Hotel City Garden Amsterdam

View from property
Superior Double Room | In-room safe, desk, laptop workspace, iron/ironing board
Reception
Daily continental breakfast (EUR 18.50 per person)
Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
162 P.C. Hooftstraat, Amsterdam, 1071 CH
  • Place, Concertgebouw
    ‪4 min walk‬
  • Place, Van Gogh Museum
    ‪4 min walk‬
  • Place, Stedelijk Museum
    ‪4 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪15 min drive‬

Room options

View all photos for Single Room

Single Room | In-room safe, desk, laptop workspace, iron/ironing board

Single Room

8.6 out of 10
Excellent
(4 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Quadruple Room

Quadruple Room | In-room safe, desk, laptop workspace, iron/ironing board

Quadruple Room

7.8 out of 10
Good
(11 reviews)
  • 26 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Superior Double Room

8.4 out of 10
Very good
(11 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basement Family Room

Basement Family Room | View from room

Basement Family Room

8.0 out of 10
Very good
(3 reviews)
  • 24 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Twin Room

Twin Room | View from room

Twin Room

7.8 out of 10
Good
(6 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room | View from room

Triple Room

8.0 out of 10
Very good
(6 reviews)
  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Basement Double Room - no window

Basement Double Room - no window | In-room safe, desk, laptop workspace, iron/ironing board

Basement Double Room - no window

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basement Small Single Room

Basement Small Single Room | In-room safe, desk, laptop workspace, iron/ironing board

Basement Small Single Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Basement Twin Room

Basement Twin Room | In-room safe, desk, laptop workspace, iron/ironing board

Basement Twin Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Basement Triple Room

Basement Triple Room | View from room

Basement Triple Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Small Double Room

Small Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Small Double Room

7.2 out of 10
Good
(10 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel City Garden Amsterdam

Hotel with a 24-hour front desk, steps from Vondelparkpaviljoen
This smoke-free hotel features coffee/tea in a common area, a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Additionally, a garden, a front desk safe and a reception hall are on-site.
Hotel City Garden Amsterdam offers 73 accommodations with iPod docking stations and a safe. 20-inch LCD televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Amsterdam hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and portable fans. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel City Garden Amsterdam. During your stay, you're just a quick walk from Van Gogh Museum. Features include free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, a lift and a vending machine
  • Guests speak favourably about the local sightseeing and the clean guestrooms
  • Steps from Vondelparkpaviljoen and 5 minutes on foot from Stedelijk Museum
Hotel City Garden Amsterdam offers its guests a vending machine, tour/ticket assistance, and a garden. Public spaces have free WiFi and wired Internet. Hotel City Garden Amsterdam also features coffee/tea in common area, a front desk safe, and a lift.

This 3-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 18.50 for adults and EUR 12.50 for children
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • 4 steps to reach entrance
  • Lift (76 centimetre wide door)
  • Thin carpet in room

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch LCD TV with digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 18.50 for adults and from EUR 12.5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Air conditioning is not provided
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 stars.

Property is also known as

City Garden Amsterdam
Hotel City Garden
Hotel City Garden Amsterdam
City Garden Hotel Amsterdam
City Amsterdam Amsterdam
Hotel City Garden Amsterdam Hotel
Hotel City Garden Amsterdam Amsterdam
Hotel City Garden Amsterdam Hotel Amsterdam

Hotel City Garden Amsterdam Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 268 out of 1002 reviews
Rating 8 - Good. 372 out of 1002 reviews
Rating 6 - Okay. 222 out of 1002 reviews
Rating 4 - Poor. 78 out of 1002 reviews
Rating 2 - Terrible. 62 out of 1002 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The nearby park and museums were lovely. The tram into the city was around the corner. The room had an excellent view over the city
Stayed 3 nights in Oct 2025

8/10 Good

jo-anne

Travelled with partner
Liked: Cleanliness, staff & service
The room was clean and it was great walking distance to museum and tram
Stayed 2 nights in Sep 2025

6/10 Okay

Shaun

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very nice located; service was ok, unfortunately we choose the cheapest room in the basement and the whole place smells disgusting.
Stayed 2 nights in Sep 2025

2/10 Terrible

daniela

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Do not stay here. The room’s carpet had dried out vomit and the bed sheets had hair from previous guests. Dirtiest room ive ever seen we didnt even want to use the beds and showers and left the next morning. This should a 1 star hotel.
Stayed 2 nights in Sep 2025

6/10 Okay

Aprilynn

Travelled with group
Very close to everything Convenient to all the transportations
Stayed 2 nights in Sep 2025

4/10 Poor

Gary

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Kelly

Liked: Cleanliness, staff & service
The property was pretty rundown, but was in a great walkable area. Staff was friendly and helpful. Loved the free coffee machine
Stayed 2 nights in Sep 2025

10/10 Excellent

Shalini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit tight on space for a family of 5 adults with suitcases but that’s Europe all over
Stayed 3 nights in Sep 2025

6/10 Okay

Ash

Travelled with partner, Travelled with group
Liked: Staff & service
Hallway was stained and smelled terrible. Window opened onto walkway which was really loud as people would kick the windows. Fine for a couple of nights but wouldn’t stay any longer
Stayed 2 nights in Sep 2025

8/10 Good

joel, Hialeah

Liked: Cleanliness, amenities, property conditions & facilities
Everything was ok
Stayed 2 nights in Sep 2025

8/10 Good

Craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice midweek city break

Very conveniently located. Easy walking distance to the museum quarter and good access to Amsterdam central and canal cruises.
Stayed 3 nights in Sep 2025

2/10 Terrible

Juan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel needs reparations. The room was the most uncomfortable one we have ever been to. Didn't has air conditioning just a couple of small fans that made imposible to sleep.
Stayed 2 nights in Aug 2025

10/10 Excellent

Volker

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place.
Stayed 3 nights in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value and clean room

Clean and well laid out room, bathroom clean and tidy, with plenty of towels provided. Tea and coffee facilities in the room and free water refills downstairs. Friendly and helpful staff at the front desk and a lift for cases etc.
Stayed 4 nights in Aug 2025

10/10 Excellent

Niamh

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice place. I love it!!
Stayed 5 nights in Aug 2025

4/10 Poor

Bahareh

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
You could smell the sweat in the room, the pillows were not comfortable, and the Hotel towels were worn out and had holes.
Stayed 2 nights in Aug 2025

6/10 Okay

Rachel

Stayed 2 nights in Jul 2025

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Shady

Stayed 3 nights in Jul 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beds were comfortable - air con would make it so much better but fans were available
Stayed 2 nights in Aug 2025

2/10 Terrible

Rodrigo de

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property should not be rated as 3 stars; carpets are old, dirty and unclean, beds were dirty and I had to leave the property and not stay there. Telephone didn’t work, would not stay there even in it was the last place on earth
Stayed 2 nights in Jul 2025

10/10 Excellent

CM

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Jul 2025

8/10 Good

Manfred

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This was so cool
Stayed 3 nights in Jul 2025

4/10 Poor

Michelle

Travelled with partner
Disliked: Amenities, property conditions & facilities
Basement room smelt like a sewer the entire time we were there. Fridge in the room didn’t work, reported smell and fridge to front desk to be told ‘none of the fridges in the hotel work!’. I was given a can of lynx body spray for the smell - unacceptable. Carpet torn and walls dirty, would not recommend and certainly would never stay there again.
Stayed 3 nights in Jul 2025