6/10 Okay
Mariah
Travelled with family and small children
23 Apr 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location for walking to Disney parks. Room wall paper was lifting in spots (large air bubbles), hot water didn’t work in the evening it took a few hours to warm up so we were unable to shower when we wanted and had to try again later. There was garbage in the hall that was not picked up for the duration of our stay and every day we walked past the same garbage. It was a container lid to a take out ketchup that was smeared a little on the carpet. The house keepers did okay, the first 2 nights they didn’t change the bed sheets they just made up the bed. Our last night the linens were fresh clean and up to our expectations. Towels were restocked daily. The main pool was under renovations so there was loud noises, we weren’t aware of this upon booking. Although they do offer another pool to use it is on the other side of the property and wasn’t the one we expected to use. The rooms are a little outdated and the pictures we seen online aren’t really like the rooms unfortunately. The food service was good, there are several places to eat within the hotel and room service is convenient. The location is within walking distance as well to other restaurants. Overall our stay was a 3/5 due to pool Reno’s, and room not looking like we expected. Thought this hotel was a little more fancy than what we experienced.
Mariah
Stayed 3 nights in Apr 2025