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Sleep Inn Asheville - Biltmore West

2.5 star property

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Photo gallery for Sleep Inn Asheville - Biltmore West

Standard Room, 1 King Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Lobby
Standard Double Room, 2 Double Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Lobby
Breakfast area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
1918 Old Haywood Rd, Asheville, NC, 28806
  • Place, Asheville Outlets
    ‪5 min drive‬
  • Place, Bob Lewis Ballpark
    ‪5 min drive‬
  • Place, Biltmore Estate
    ‪9 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪15 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Double Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(42 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(17 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Sleep Inn Asheville - Biltmore West

Hotel in Asheville with fitness centre and 24-hour business centre
Along with a fitness centre, this hotel has a 24-hour business centre and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Sleep Inn Asheville - Biltmore West offers 74 accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include a shower and complimentary toiletries.

This Asheville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sleep Inn Asheville - Biltmore West. During your stay, you'll be close to Biltmore Estate. Enjoy features like free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from Asheville Outlets and 8 minutes from Harrah's Cherokee Center - Asheville
Public spaces have free WiFi and wired Internet. You'll find a 24-hour business centre on site. A fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly Sleep Inn Asheville - Biltmore West. Self parking is free.

Smoking is allowed in designated areas at this Asheville hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Biltmore West
Sleep Inn Biltmore
Sleep Inn Biltmore Hotel
Sleep Inn Biltmore Hotel West
Sleep Inn Biltmore West
Sleep Inn Asheville Biltmore West Hotel
Sleep Inn Biltmore West Hotel
Sleep Inn Asheville Biltmore West
Sleep Asheville Biltmore West
Sleep Inn Asheville - Biltmore West Hotel
Sleep Inn Asheville - Biltmore West Asheville
Sleep Inn Asheville - Biltmore West Hotel Asheville

Sleep Inn Asheville - Biltmore West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 534 out of 1006 reviews
Rating 8 - Good. 355 out of 1006 reviews
Rating 6 - Okay. 66 out of 1006 reviews
Rating 4 - Poor. 30 out of 1006 reviews
Rating 2 - Terrible. 21 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Amenities
Easy check in, quiet room and great price
Stayed 1 night in Jun 2025

8/10 Good

Charity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Great no frills hotel. Close to restaurants and downtown Asheville is less than 20 minutes away. Cracker Barrel next door. Did not try the breakfast. Room was spacious enough. I'm not a fan of stand up showers only but it worked out fine. Only issue was the air conditioning had to be dropped low to get to a fairly cool comfort. Overall would stay again and enjoy everything.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist was very kind and enthusiastic.
Stayed 1 night in Jun 2025

10/10 Excellent

Alejandro

Stayed 4 nights in Jun 2025

10/10 Excellent

Edwina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent stay!!! The stars kept changing on me as I filled out this review. But everything was excellent!!! I will be back!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel gives a great "bang for the buck." The only thing it doesn't have when compared to the more expensive chains is a swimming pool, and maybe the room and bathroom are slightly smaller, but at half the cost we were very pleased and will be back!
Stayed 1 night in Jun 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Stayed 2 nights in Jun 2025

10/10 Excellent

Michael V

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Samuel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m mind blown by the number of good reviews at this hotel. It smells bad. Some areas smell of feces and other areas only smell of cigarettes. Stains all over curtains and floors. Other rooms were loud all night. When I checked in the guy at the front desk hardly said a single word to me. I genuinely felt unsafe.
Stayed 1 night in Jun 2025

8/10 Good

Charlie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Harley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sleep Inn Asheville was very cozy. The receptionist was kind and I will definitely be back. Thank you!
Stayed 1 night in May 2025

8/10 Good

Vilma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Asheville Stay

Nice & clean place. Close to many restaurants & close to main intersections. And close enough to the Biltmore, what an awesome place.
Stayed 2 nights in May 2025

6/10 Okay

Timothy

Travelled with family
Everything was ok but the bed was hard as a rock.
Stayed 1 night in May 2025

8/10 Good

cheronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Quiet. Close to shipping, dining and plenty of food options.
Stayed 1 night in May 2025

8/10 Good

Joel

Stayed 1 night in Apr 2025

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a clean, well appointed room just like we needed.
Stayed 1 night in May 2025

10/10 Excellent

lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really well kept place, close to everything, no complaints
Stayed 1 night in Apr 2025

8/10 Good

Ernest

Liked: Staff & service, property conditions & facilities
The service
Stayed 3 nights in Apr 2025

8/10 Good

Ernest

Business traveller
Liked: Amenities
Excellent service
Stayed 2 nights in May 2025

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Demetria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay. The bed was so comfortable. The staff was polite and courteous. The room was very clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Dominic

Stayed 4 nights in Apr 2025