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Auckland Phoenix Palm

3.0 star property

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Photo gallery for Auckland Phoenix Palm

Stylish hotel corridor with tall columns and potted plants.
Compact kitchen with modern design, white cabinetry, and a sleek countertop, featuring a refrigerator, microwave, oven, and kettle.
Bathroom features a glass-enclosed shower, toilet, sink, and mirror.
Enjoy a modern apartment with a dining area, kitchen, and living space featuring a flat-screen TV.
Compact room with a round dining table, patterned duvet, and kitchenette featuring a kettle and toaster.

Popular amenities

  • Room service
  • Kitchen
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
79 St. Vincent Avenue, Remuera, Auckland, 1050
  • Mercy Ascot Hospital
    ‪5 min walk‬
  • Mount Eden
    ‪4 min drive‬
  • Eden Park
    ‪6 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom, Kitchen

Standard Room, 1 Bedroom, Kitchen | 1 bedroom, free WiFi, bed sheets

Standard Room, 1 Bedroom, Kitchen

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, Kitchen (Spacious 1-Bedroom Unit)

Standard Room, Kitchen (Spacious 1-Bedroom Unit) | 1 bedroom, free WiFi, bed sheets

Standard Room, Kitchen (Spacious 1-Bedroom Unit)

10.0 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Studio, Kitchen (Spacious Studio Unit)

1 bedroom, free WiFi, bed sheets

Standard Studio, Kitchen (Spacious Studio Unit)

8.4 out of 10
Very good
(17 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Studio, 1 Double Bed, Accessible

Studio, 1 Double Bed, Accessible | 1 bedroom, free WiFi, bed sheets

Studio, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

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4.2 out of 5, Very good, (1000)
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includes taxes & fees
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About this property

Auckland Phoenix Palm

Motel in Auckland with free parking
Along with laundry facilities, this smoke-free motel has free self-parking and free Wi-Fi in public areas. Housekeeping is not available.
Auckland Phoenix Palm offers 14 accommodations with coffee/tea makers. Accommodation at this 3-star motel has kitchens with stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Cable televisions are provided.

During your stay at Auckland Phoenix Palm, you're just a quick walk from Mercy Ascot Hospital. Free WiFi in public areas, free self-parking and laundry facilities are available.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Amenities include laundry facilities
  • Just a 5-minute drive from University of Auckland and 6 minutes from Queen Street Shopping District
Auckland Phoenix Palm offers its guests laundry facilities. Public spaces have free WiFi. Free self parking is available.

This 3-star Auckland motel is smoke free.

Room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • No housekeeping service

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Room service

More

  • Heating

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 9 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
The front desk at this property is open daily from 9 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Auckland Phoenix Palm Apartment
Auckland Phoenix Palm
Auckland Phoenix Palm Motel
Auckland Phoenix Palm Auckland
Auckland Phoenix Palm Motel Auckland

Auckland Phoenix Palm Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 152 out of 329 reviews
Rating 8 - Good. 127 out of 329 reviews
Rating 6 - Okay. 46 out of 329 reviews
Rating 4 - Poor. 2 out of 329 reviews
Rating 2 - Terrible. 2 out of 329 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Glennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A few more kitchen utensils would be great
Stayed 1 night in Apr 2025

8/10 Good

Patrice

Liked: Staff & service
.
Stayed 2 nights in Mar 2025

8/10 Good

sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

T N

Stayed 2 nights in Mar 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable and in a quiet location. It's my "go to" place when I visit Auckland.
Stayed 1 night in Mar 2025

8/10 Good

sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Great location. Comfortable bed. Would definitely stay there again.
Stayed 2 nights in Feb 2025

6/10 Okay

Derek

Liked: Cleanliness
I've stayed here before hence why I stayed a second time. Seems to me like the owner has changed and standard down a tad on previous stay. Like outside door lock was loose, just needed a screwdriver but not addressed during my stay.
Stayed 1 night in Jan 2025

8/10 Good

Marton

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find. Just off the motorway. Quiet, clean and kitchen was excellent for to cook our meals. Reception staff were very helpful . Thank you
Stayed 1 night in Jan 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

Good convenient location, value for money
Stayed 1 night in Nov 2024

8/10 Good

Barbara

Travelled with partner
Liked: Staff & service, property conditions & facilities
Clean and convenient motel. In lovely residential area. Short walk to supermarket. Would have appreciated a place to sit outside.
Stayed 2 nights in Dec 2024

6/10 Okay

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Gert spot, Quiet, Clean and location is good
Stayed 1 night in Nov 2024

10/10 Excellent

C D

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great base near Ascot hospital

Stayed here for 5 nights. Clean and tidy unit with cooking facilities and easy parking right outside your door. It’s on a side street off Greenlane which was very quiet but with easy access to Remuera and the motorway. 5 minute walk to Ascot hospital - perfect base if you’re needing to be close to loved ones in hospital. Price was also very reasonable
Stayed 5 nights in Oct 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Karl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So handy to private hospital. Great water pressure in shower. Really lovely motel
Stayed 4 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Janice

Close enough to Greenlane hospital, and good price. Close to other amenities
Stayed 1 night in Aug 2024

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again.
Stayed 2 nights in Jul 2024

2/10 Terrible

R

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here.

Bedspreads were disgustingly filthy and stained. Microwave door smeared with food. Corners of floor in bathroom dusty. Bed wasn’t great.
Stayed 2 nights in Jul 2024

10/10 Excellent

Karl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cook top available even. Everything you need. Close to Ascot private hospital. Perfect.
Stayed 2 nights in Jun 2024

6/10 Okay

G

Business traveller
Stayed 2 nights in May 2024

8/10 Good

Sue

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Ideal location for the purpose of our visit to Auckland Great kitchen facilities and and sleeping layout. Will certainly stay again.
Stayed 1 night in May 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unexpected stay

My stay was day of unexpected hospital recuperation. Although it wasn't planned, I was well looked after. The management offered help in any way I needed. They were truly a blessing.
Stayed 1 night in May 2024