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ARCOTEL Velvet Berlin

4.0 star property

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Photo gallery for ARCOTEL Velvet Berlin

Exterior
Junior Suite, 1 Double Bed | 1 bedroom, minibar, in-room safe, desk
Suite, 1 King Bed with Sofa bed | 1 bedroom, minibar, in-room safe, desk
Front of property
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Air conditioning
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
Oranienburger Str. 52, Berlin, BE, 10117
  • Friedrichstrasse
    ‪2 min walk‬
  • Brandenburg Gate
    ‪19 min walk‬
  • Alexanderplatz
    ‪5 min drive‬
  • Berlin (BER-Brandenburg)
    ‪31 min drive‬

Room options

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Business Suite, 1 Double Bed with Sofa bed

Business Suite, 1 Double Bed with Sofa bed | 1 bedroom, minibar, in-room safe, desk

Business Suite, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, minibar, in-room safe, desk

Comfort Double Room

8.8 out of 10
Excellent
(13 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room | 1 bedroom, minibar, in-room safe, desk

Superior Room

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

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About this property

ARCOTEL Velvet Berlin

Eco-certified hotel with 24-hour front desk and coffee shop/cafe
This smoke-free hotel features a bar/lounge, a coffee shop/cafe and self parking. WiFi in public areas is free. Other amenities include conference space, dry cleaning and laundry facilities.
ARCOTEL Velvet Berlin offers 85 accommodations with minibars and laptop-compatible safes. Guests can surf the web using complimentary wired and wireless Internet access.

Bathrooms include baths or showers and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at ARCOTEL Velvet Berlin, you're just a quick walk from Friedrichstrasse. Enjoy features like free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi and wired Internet
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Friedrichstrasse and 10 minutes on foot from Museum Island
  • Pets welcome for a fee
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 883 square feet (82 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified ARCOTEL Velvet Berlin. Limited parking is available for a fee and is offered on a first-come, first-served basis. The property offers extended parking privileges.

This 4-star Berlin hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:30 AM to 11:00 AM.
Velvet52 - Café & Bar – On-site bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 24 per day)
  • Extended parking on site
  • Limited on-site parking

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 17 per person
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Velvet52 - Café & Bar

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 883 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 8.025 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 17 per person
  • Self-parking fee: EUR 24 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Arcotel Berlin
Arcotel Berlin Velvet
Arcotel Velvet
Arcotel Velvet Berlin
Arcotel Velvet Hotel
Arcotel Velvet Hotel Berlin
Berlin Arcotel
Berlin Arcotel Velvet
Velvet Arcotel Berlin
Velvet Berlin
ARCOTEL Velvet Berlin Hotel
ARCOTEL Velvet Berlin Hotel
ARCOTEL Velvet Berlin Berlin
ARCOTEL Velvet Berlin Hotel Berlin

ARCOTEL Velvet Berlin Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 401 out of 1001 reviews
Rating 8 - Good. 461 out of 1001 reviews
Rating 6 - Okay. 111 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely affordable Hotel, right near trams and trains. Good food choices and loads of other eateries nearby. Friendly & helpful staff. Delightful rooms.
Stayed 1 night in Apr 2025

10/10 Excellent

Phillip

Stayed 2 nights in Feb 2025

10/10 Excellent

Rafael Omar

Stayed 2 nights in Feb 2025

10/10 Excellent

AMANDEEP

Stayed 3 nights in Jan 2025

8/10 Good

Jonathan Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice cosy hotel The only issue we had was the bed was s very tight fit in the space available
Stayed 4 nights in Oct 2024

8/10 Good

Roman

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location is very good.
Stayed 4 nights in Oct 2024

8/10 Good

Hunter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Gaby

Travelled with family
Liked: Cleanliness
The location is great, it's clean and rooms are decent size. However, the AC didn't work and the staff made no attempt at fixing it, said we should open the windows. The tub is old and worn down and the hair dryer is also old and not very useful showing poor maintenance.
Stayed 2 nights in Sep 2024

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Vincent

Stayed 3 nights in Aug 2024

8/10 Good

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Liked the large windows and the large room. Breakfast was good. However it was hot in Berlin and we had chosen the hotel because it had airconditioning (AC). The AC in the whole hotel was broken so our room was uncomfortable and noisy when the windows were open. We were not told about the AC when we booked in or we wouldnt have stayed. It was not fixed during our stay.
Stayed 3 nights in Aug 2024

6/10 Okay

joao

Liked: Cleanliness, property conditions & facilities, room comfort
El personal del hotel eran groseros y el desayuno muy caro para lo que ofrece. El resto bien, la habitación bien y la ubicación también buena.
Stayed 2 nights in Jun 2024

2/10 Terrible

René

Business traveller
Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Great apartment room on the 6th floor. Friendly helpful staff. Good range of continental breakfast options. Comfy bed. Quiet air con. Brilliant location for cafe's and restaurants. Easy tram ride or walk to see the sights.
Stayed 3 nights in May 2024

6/10 Okay

Patricia

Travelled with group
Bathroom - another grab rail needed in bath/shower. Sink plug not working properly. Kettle - faulty on/off switch. Room - reasonable size, light and clean, but poor outlook. Breakfast area very crowded with limited seating - food fine.
Stayed 4 nights in May 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location. Comfy beds. Breakfast was decent, but the food was put out very slowly and cutlery was hard to find. Also one coffee machine is not enough. Teabags also weren't replaced.
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable price, perfect location

Really nice hotel at a perfect location (next to subway and tram, near the center. Friendly, helpful staff.
Stayed 6 nights in Dec 2023

8/10 Good

ZBIGNIEW

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Eileen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Super location as train right there but also walkable to many sights. Twin room clean but very small with minimum extras except small kettle and a couple of teabags. Would stay there again because of location and value for money.
Stayed 3 nights in Mar 2023

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great little hotel on a fantastic street. Shopping, sites, the river, everything are all walkable. Plus the trams and buses are super convenient. Close to museum island, government buildings, the river, Humboldt, and more.
Stayed 4 nights in Jul 2022

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2022

6/10 Okay

GYU-HO

Liked: Cleanliness, property conditions & facilities, room comfort

fair room, unsatisfactory customer service

Originally I booked a room with a bathtub as depicted in the pictures, but I ended up a room without it and instead with accessibility (although I do not have accessibility issues). That was understandable anyhow. However, right after I checked in, I realised that I could not use wifi with my cell phone. I reported this issue to the receptionist, and I was told that they knew the issue: it was selectively happening to some phones, unfortunately. This means that they had already recognised the problem, and so I expected from them some alternative ways to use wifi (such as a voucher that allows me to use other wifi carriers). But I was told nothing about it until the next morning, so I made a hot claim about it because wifi was included in the service that I was supposed to get from the hotel during my stay. After this claim, in the evening that day, they offered two compensation choices. I think I got the choices only because I claimed the wifi issue; otherwise, I may have gotten nothing but no wifi during such a short trip for two nights. Wasn't it better that they notified this wifi issue beforehand and provided me with some alternative options? I am still not satisfied with how they handled this matter during my stay.
Stayed 2 nights in Oct 2021

10/10 Excellent

Miroslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Any time again

Excellent hotel in the best location in Berlin Mitte. No need for car. Clean, modern, stylish and very comfortable room, free water bottle and all toiletries you may need, very friendly and easy going personnel.
Stayed 2 nights in Sep 2021

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020