6/10 OK
Mina
Matkusti perheen kanssa
7.2.2023
Huonoa: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The hotel services are weak. The restaurants in the garden area are fine but the staff realy needs inductions and training example staff moving cleaning equipments all time infront of the guest, very annoying. Also cleaning while the guests relax and enjoy the meal and outdoor atmosphere. Should be the cleaning done before guests or at nights or in quiet times?
Receptionist very rude, in order to pay the accommodation needs to be the reservation done by egyptin even though i show my egyptin ID was not enough but it was fine in le meridien Airport and fairmont hotels even without showing egyptin ID i have paid with EG pound.
The check-in time is at 15 but the receptionist made us wait until 17 and she gave us a room with parking view and broken shower, water doesn't drain as seen in photos room nr 333. We have asked non smoking room but we can smell the smoke of cigarette. The accomodation price for one night is over 7 000 EG pounds 240 us dollars not worth the money. Bad service and old furniture equipment room, advice with the same Mount we have paid to fsirmoand was excellent excellent service. I recommend this hotel if the price from 100-140 us dollars at max.
Mina
Yöpyi 1 yön helmikuussa 2023
