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Aparthotel

Ambiance Suites Cancun

3.5 star property

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Photo gallery for Ambiance Suites Cancun

Terrace/patio
Bar (on property)
Luxury Double Room | Premium bedding, down duvets, minibar, in-room safe
Restaurant
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
Av. Tulum No. 227 S.M. 20, Cancun, QROO, 77500
  • Place, Plaza Las Americas
    ‪8 min walk‬
  • Place, Plaza 28
    ‪14 min walk‬
  • Place, Las Palapas Park
    ‪14 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪31 min drive‬

Room options

View all photos for Estándar Superior King

Estándar Superior King | Premium bedding, down duvets, minibar, in-room safe

Estándar Superior King

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Estándar King

Estándar King | Premium bedding, down duvets, minibar, in-room safe

Estándar King

9.4 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Premium bedding, down duvets, minibar, in-room safe

Room

  • 20 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Junior Suites King

Junior Suites King | Premium bedding, down duvets, minibar, in-room safe

Junior Suites King

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Estándar Matrimonial

Estándar Matrimonial | Premium bedding, down duvets, minibar, in-room safe

Estándar Matrimonial

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Estándar Superior Matrimonial

Estándar Superior Matrimonial | Premium bedding, down duvets, minibar, in-room safe

Estándar Superior Matrimonial

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Luxury Double Room

Luxury Double Room | Premium bedding, down duvets, minibar, in-room safe

Luxury Double Room

  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room

Premium bedding, down duvets, minibar, in-room safe

Room

  • 36 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Premium bedding, down duvets, minibar, in-room safe

Room

  • 31 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Junior Suites Matrimonial

Junior Suites Matrimonial | Premium bedding, down duvets, minibar, in-room safe

Junior Suites Matrimonial

  • 50 sq m
  • Sleeps 4
  • Free Wi-Fi

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About this property

Ambiance Suites Cancun

This aparthotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas, free valet parking and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site. Each apartment offers comforts like premium bedding and a down duvet, plus free WiFi and a flat-screen TV with cable channels. Added amenities include free wired Internet, a minibar and room service.
Ambiance Suites Cancun offers 59 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Ambiance Suites Cancun. During your stay, you'll be connected to a shopping centre and just a quick walk from Plaza Las Americas. You'll find features such as free WiFi in public areas, free valet parking and a free manager's reception. This comfortable aparthotel has 59 apartments over 5 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each apartment.
  • Each apartment offers a flat-screen TV, a minibar and room service
  • Free WiFi
  • Free valet parking and self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Plaza Las Americas and 7 minutes from Langosta Beach
  • Local-area shuttle service available for a fee
Ambiance Suites Cancun offers its guests a kids' pool, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A business centre and a meeting room are available. A terrace, tour/ticket assistance, and a garden are also featured at Ambiance Suites Cancun. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cancun aparthotel.

The aparthotel hosts a free manager's reception daily.
Ambiance Suites Cancun has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Family friendly

  • Children stay free (see details)
  • Children's pool

Food and drink

  • Coffee/tea maker

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: MXN 125 to 500 for adults and MXN 90 to 400 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Limited room service
  • Minibar
  • Snack bar/deli

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Stereo
  • TV in common areas

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Conference centre
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • In a state park
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near the airport
  • Near the boardwalk/promenade
  • Near the sea

Things to do

  • 24-hour gym
  • Children's pool
  • Casino nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 2 buildings
  • 5 floors
  • 59 units
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 480
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 480

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ambiance Suites Cancun

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 125 to 500 for adults and MXN 90 to 400 for children
  • Early check-in fee: MXN 480 (subject to availability)
  • Late check-out fee: MXN 480 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Ambiance Cancun
Ambiance Suites Cancun
Ambiance Suites Hotel
Ambiance Suites Hotel Cancun
Ambiance Suites Cancun Hotel
Ambience Villa Cancun
Ambiance Suites Cancun Cancun
Ambiance Suites Cancun Aparthotel
Ambiance Suites Cancun Aparthotel Cancun

Ambiance Suites Cancun Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 539 out of 1112 reviews
Rating 8 - Good. 366 out of 1112 reviews
Rating 6 - Okay. 118 out of 1112 reviews
Rating 4 - Poor. 45 out of 1112 reviews
Rating 2 - Terrible. 44 out of 1112 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Peter

Liked: Cleanliness, amenities, communication
Large clean room, comfortable bed & friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Eugene

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was good
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Osvaldo

Liked: Cleanliness, amenities, communication
Todo excelente
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, property conditions & facilities, communication
Nice room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

ashley

Liked: Cleanliness, property conditions & facilities, communication
Excellent value, perfectly located for me right next to casino. Clean, safe, well staffed. Everything worked.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, communication
Staff was kind enough to let me know all the details of my stay. Room was clean and amenities were just right. Tough i had a bit of a trouble try to connect my streaming apps to the room’s smart tv, it was a pretty good 1 night stay.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Pooja

Liked: Cleanliness, amenities, property conditions & facilities, communication
it was an amazing stay
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Troy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice stay and several restaurants near the hotel.
Stayed 1 night in Oct 2024
Verified

8/10 Good

YUKI

Liked: Cleanliness, property conditions & facilities, communication
Price was affordable
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities, communication
For a small hotel outside the Zona hotelera this place was excellent. Super clean and very friendly staff
Stayed 4 nights in May 2025
Verified

10/10 Excellent

javier

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness
Loved the hotel just need more comfortable beds
Stayed 5 nights in May 2025
Verified

10/10 Excellent

TAURINO

Liked: Cleanliness, property conditions & facilities, communication
Excellent Customer Service from all the Staff, very professional and Friendly, it is worth it stay here, you get more of what you pay !!!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, property conditions & facilities, communication
Need to work on the hot water availability, other than that, great place to stay
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Afra

Nice place, decent value for price
Stayed 1 night in Dec 2024
Verified

8/10 Good

Manuel

Liked: Cleanliness, room comfort, communication

Nice place for the price

Nice facilities and the Junior suite was perfect for our family of four.
Stayed 7 nights in Aug 2024
Verified

8/10 Good

Daishu

Liked: Cleanliness, property conditions & facilities, communication
Nice staff at the hotel!
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities, communication
location, price and very clean. It was good hotel
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, amenities, property conditions & facilities, communication
I liked the location.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Manuel

Liked: Cleanliness, property conditions & facilities, communication
Friendly and helpful employees , the place was clean ,
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Irma

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff , great location. thank you
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Duvan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was very helpful and friendly
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, room comfort, communication
It was a wonderful experience to stay at the Ambiance suite. I spent a few weeks there as a solo traveler. The room was large and comfortable. It felt like a small studio apartment. The staff were very helpful. I felt safe staying there. Thank you!
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

Nice stay

Just a quick stop-over in CUN. Very good for the price.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Mariela

Liked: Cleanliness, property conditions & facilities, communication
Nice little place very close to restaurants and busses that take you to the hotel zone. Rooms are a little small but the beds are super comfy. Overall good bang for your buck!
Stayed 2 nights in Aug 2024