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Hotel NYX Cancun All Inclusive

3.5 star property

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Photo gallery for Hotel NYX Cancun All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Front of property – evening/night
Superior Suite | Beach/ocean view
4 restaurants, breakfast, lunch, dinner served; international cuisine
Superior Suite | Minibar, in-room safe, blackout curtains, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500
  • La Isla Shopping Mall
    ‪6 min walk‬
  • Cancun Interactive Aquarium
    ‪10 min walk‬
  • Cancun Convention Center
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Suite (Sunset)

Suite (Sunset) | Minibar, in-room safe, blackout curtains, iron/ironing board

Suite (Sunset)

  • Lagoon view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room

  • Lagoon view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Room

Junior Room | Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Room

  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | View from room

Standard Room

  • Resort view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, blackout curtains, iron/ironing board

Superior Suite

  • Ocean view
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel NYX Cancun All Inclusive

On beach with outdoor pool, near La Isla Shopping Mall
At Hotel NYX Cancun All Inclusive, spend the day on the beach where you can enjoy volleyball. Then return for a meal at one of the property's 4 restaurants.
Hotel NYX Cancun All Inclusive offers 196 air-conditioned accommodations with a safe and a hairdryer. This Cancun property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.
Recreational amenities at the property include an outdoor pool, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
Hotel NYX Cancun All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from La Isla Shopping Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with a beachfront location at Deck, one of the property's 4 restaurants and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and volleyball
  • Guests have great things to say about the beach and the clean guestrooms
  • 8 minutes by foot from La Isla Shopping Mall and a 3-minute drive from Forum Beach
Hotel NYX Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. After a day at the beach, enjoy amenities at Hotel NYX Cancun All Inclusive such as an outdoor pool, a fitness centre and a steam room.

Free breakfast is served daily. There are 4 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

Guests are served a free buffet breakfast daily from 7 AM to 11 AM.
Deck – This beachfront restaurant specialises in international cuisine and serves lunch and dinner.
Bellavista – This restaurant only serves breakfast. Open daily.
Chianti – This restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Umami – This restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open selected days.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities

Lessons/classes/games

Yoga

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bellavista
  • Chianti
  • Deck
  • Umami

Things to do

  • Beach volleyball
  • Foosball table
  • Gym
  • Outdoor pool
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 buildings
  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with lift service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel NYX Cancun All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
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Hotel Nyx Cancun All Inclusive All-inclusive property
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Hotel NYX Cancun All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 746 out of 1279 reviews
Rating 8 - Good. 289 out of 1279 reviews
Rating 6 - Okay. 138 out of 1279 reviews
Rating 4 - Poor. 48 out of 1279 reviews
Rating 2 - Terrible. 58 out of 1279 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Danny Allan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
I liked the fact that it was a smaller property where we could find the rest of our group easily. It was difficult booking reservations at the 2 restaurants since we had to book by room and there were 8 of us in total. The Japanese restaurant was fully booked before we even got to the hotel.
Stayed 8 nights in Feb 2025

8/10 Good

Akemi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent. Also, the property was very clean. Overall experience in NYX hotel was wonderful. The only thing that we had an issue with was the transportation between the Cancún airport and the hotel. Before the trip, they sent me an information of the transportation, of which price was US$85 for round trip for max. 5 people. I asked them if the price was for round trip and the hotel confirmed it. I thought it was a better price than other transportation companies so I booked. However, when we talked to a concierge, she insisted it was the price of one way not round trip. I showed the communications between the hotel and myself but she said the communication was sent not from the hotel but from Expedia so we have to pay again for booking the transportation from the hotel to the airport. Anyway we thought that’s absurd so we decided to take a taxi to get to the airport.
Stayed 7 nights in Feb 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Beautiful view of the ocean from our balcony. Noisy the first night from a wedding until late. Food was good. Plenty of choice. Beds were very comfortable. Limited space by the pool. Overall a good place to be on the beach.
Stayed 2 nights in Feb 2025

6/10 Okay

Brett

Travelled with family
Liked: Cleanliness, staff & service
We were given a room on the lagoon side and it was very noisy all night from the resort, a restaurant there and the road. Would only stay there again if garanteed a room on the ocean side
Stayed 8 nights in Feb 2025

10/10 Excellent

Angela Jayne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved Hotel NYX!! The staff go above and beyond. The property is very clean. The hotel is on the smaller side as far as resorts go but it was just what I was looking for.
Stayed 7 nights in Feb 2025

10/10 Excellent

johan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good the people were friendly we had a good experience
Stayed 4 nights in Feb 2025

10/10 Excellent

MATTHEW DONALD EARL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, world class beach, large rooms, great dining
Stayed 6 nights in Feb 2025

8/10 Good

Lisandra

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you Clara for maintaining our room clean during our stay. Thank you Eduardo for your kindness and professionalism. Front desk was also great. Lastly, thank you to the entertainment crew Jair, Stephanie, and Rodrigo for keeping us entertained and laughing. The entire staff from towel exchange, restaurant staff, and bartenders were very kind. I could have dealt with a bit less persistent attempts for us to try spas, and other time share like viewing of the suites at the hotel. It became a bit stressful. Otherwise, my daughter and I had an excellent time.
Stayed 4 nights in Feb 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good value

Friendly and well maintained. Felt like we received very good value for our money. Room was in the 5th floor with no elevator and extremely small but it worked. The pool and beach area where awesome nd the staff was a 10 out of 10. Limited food options in the day for healthy or vegetarian options Sushi restaurant was beautiful also
Stayed 2 nights in Feb 2025

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I were impressed by Hotel NYX. Not too incredibly big which made our experience more personal. The hotel was very clean and they always had additional staff working around the facility to maintain it's appearance. We were able to walk the beach in both directions and enjoyed how exquisite the scenery was. The staff at Hotel NYX were incredible. From the front desk, to the hosts/hostesses, to the fabulous restaurant servers, to the two additional restaurants in the hotel who served amazing dishes. It was a great experience.
Stayed 10 nights in Feb 2025

8/10 Good

Rahn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Its small size made for a nice intimate setting. ALL staff were phenomenal!
Stayed 7 nights in Feb 2025

2/10 Terrible

Mahta

Disliked: Cleanliness, property conditions & facilities
once we entered the hotel, we realized it doesn't look like the same as pictures and rooms are small, old, and there is this detergent smell all around the room. the front desk team were kind enough to offer other rooms, but they were all the same unfortunately. We insisted on getting our money back and cancel before check-in but the manager didn't agree. We decided to stay but first night sleep was horrible too, rooms are adjacent to the lobby and impossible to sleep with the crowd. Most of the hotels cancel your reservation with charging you 1 night stay, but this hotel refused to do that, we had to leave the hotel and lost all the money, and book different once instead. No curtesy for costumers and they didn't care at all about bad reviews or costumer satisfactions.
Stayed 4 nights in Feb 2025

10/10 Excellent

Ma Joanna B.

Travelled with partner
Liked: Cleanliness, staff & service
the food was amazing, so an all inclusive hotel. the staff were impeccable with their service. The only thing I didnt enjoy was the construction around the building which was a little loud but they did it in the morning time.
Stayed 3 nights in Feb 2025

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway and beautiful beach!
Stayed 4 nights in Feb 2025

6/10 Okay

Stacy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The resort was great, but it was small. Very little space to go if it were to rain. Not much entertainment and very little to do in the evening. We enjoyed how quiet the guests were tho. Friends of ours we traveled with were upgraded to a great room in the tower, while we were in the lower level by the cleaning staff storage. The room was clean, but it had no bathroom door and was extremely small. The TV only had lg channels and was not hooked to the cable like the rest of the resort. On a very positive note though, my room was decorated beautifully for my birthday. I was shocked. No one told the staff, they must have figured it out from my reservation. I was definitely surprised.
Stayed 7 nights in Feb 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service and very clean
Stayed 8 nights in Feb 2025

8/10 Good

Aixia

Stayed 3 nights in Feb 2025

8/10 Good

Jeffrey Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

MANUEL, El Paso

Stayed 7 nights in Dec 2024

2/10 Terrible

Lindsay

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Jude

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was looking for a smaller, quiet and not too much entertainment in an all inclusive hotel and this was perfect. we booked 5 nights, and didn't plan on any excursions, tours, just wanted to enjoy the beach. very smooth check-in, all amenities were clearly explained, room was clean and very spacious you could hear noise from another room, but nothing earplugs can't fix to sleep at night buffet breakfast and dinner selection were amazing, with different dinner themes each night. Umami restaurant was amazing, and included with our 5 day stay. Chianti restaurant was included too, but the dinner buffet selection at the Deck restaurant, each day was more than enough for us and delicious drinks were great, not watered down, pool bar service was great, also the beach service very efficient the beach was beautiful and we were able to lounge for the rest of the day, if we got there by around 9/9:30am excellent service from the staff at the front desk/lobby, restaurants, bars, housekeeping really enjoyed our stay and look forward to returning soon.
Stayed 5 nights in Jan 2025

8/10 Good

Volodymyr, Auburn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jan 2025

10/10 Excellent

Kyle

Stayed 6 nights in Jan 2025

8/10 Good

Moon Hung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big, clean but you need to walk the stairs. Food is good, people are nice
Stayed 6 nights in Jan 2025