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NIZUC Resort and Spa

5.0 star property
VIP Access

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Photo gallery for NIZUC Resort and Spa

Suite (Master) | Premium bedding, minibar, in-room safe, individually decorated
Creator video - submitted by Taylor Phillips
Lobby
A stone pathway leading to a covered area with wooden pillars and greenery on either side.
A serene outdoor seating area with a wooden pergola, a reflective pool, and lush greenery.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • On private beach
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Punta Nizuc, Blvd. Kukulcan Km.21 - 260, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪2 min walk‬
  • Place, Delfines Beach
    ‪6 min drive‬
  • Place, La Isla Shopping Mall
    ‪19 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Garden View Double

Garden View Double | Premium bedding, minibar, in-room safe, individually decorated

Garden View Double

8.8 out of 10
Excellent
(5 reviews)
  • Garden view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Ocean View Deluxe Double

A hotel room with two beds, a bedside table with a lamp, a small table with a candle, and a wall-mounted artwork.

Ocean View Deluxe Double

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Ocean View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(17 reviews)
  • Ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Ocean Suite

Ocean Suite | Premium bedding, minibar, in-room safe, individually decorated

Ocean Suite

  • Partial sea view
  • 87 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Private Pool Villa

Private Pool Villa | Room amenity

Private Pool Villa

  • Garden view
  • 225 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Private Pool Pavillion Villa

Private Pool Pavillion Villa | Premium bedding, minibar, in-room safe, individually decorated

Private Pool Pavillion Villa

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 255 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Master)

A modern living room with a large window overlooking the sea, a sofa, a coffee table, and a dining area.

Suite (Master)

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 152 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (Garden)

Junior Suite (Garden) | View from room

Junior Suite (Garden)

  • Garden view
  • 120 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Ocean View

A hotel room with a bed, two armchairs, a small table, a lamp, and a view of the sea.

Junior Suite, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 102 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Penthouse

A modern outdoor pool area with a wooden deck, a seating area with cushions, and a view of the ocean.

Penthouse

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 164 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Garden Deluxe Suite

A modern living room with a sofa, chairs, a coffee table, and a wooden cabinet with mirrors.

Garden Deluxe Suite

  • Garden view
  • 137 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Garden View

A modern hotel room with a large bed, a desk, and a balcony with a view of greenery.

Room, 1 King Bed, Garden View

8.4 out of 10
Very good
(6 reviews)
  • Garden view
  • 66 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

NIZUC Resort and Spa

Catch some rays on NIZUC Resort and Spa's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 6 restaurants.
NIZUC Resort and Spa offers 274 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 47-inch flat-screen televisions come with satellite channels and pay-per-view films.

Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries. This Cancun hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

A private beach, 2 outdoor tennis courts and a health club are featured at the hotel. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

Guests aged under 12 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa by ESPA has 18 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at NIZUC Resort and Spa. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll find features such as free WiFi in public areas and free self-parking, plus 5 outdoor pools. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and extended parking
  • Enjoy international cuisine with ocean views at Cafe de la Playa, one of the property's 6 restaurants and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 5 outdoor pools
  • Treat yourself to manicures and pedicures, deep-tissue massages or facials at Spa by ESPA
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, 2 outdoor tennis courts and a gym
  • Steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and a 3-minute drive from Delfines Beach
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Simply walk outside to feel the sun on your face at the sandy beach. At NIZUC Resort and Spa, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Cancun hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to noon.
Cafe de la Playa – Overlooking the ocean and garden, this buffet restaurant specialises in international cuisine and only serves breakfast.
Ramona – Overlooking the ocean, this fine-dining restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Ni – Overlooking the ocean, this seafood restaurant specialises in Peruvian cuisine and serves lunch and light fare. Open daily.
La Punta Lounge and Grill – Overlooking the ocean, this restaurant specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Terra Nostra – Overlooking the garden, this restaurant specialises in Mediterranean cuisine and only serves dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

NIZUC Resort and Spa is listed in the 2021 Travel + Leisure 500.
The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to noon for a fee: MXN 915 for adults and MXN 457.50 for children
  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar

Restaurants on site

  • Cafe de la Playa
  • La Punta Lounge and Grill
  • Ni
  • Ramona
  • Terra Nostra

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 5 outdoor pools
  • Beach yoga
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Game viewing
  • Health club
  • Kayaking
  • Pilates classes
  • Playground
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room
  • Tennis lessons

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Cot (surcharge)
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (8,234 square foot of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with cable/satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
Guests who are citizens or residents of Mexico must present their valid Unique Population Registry Code (CURP) at the time of check-in. Guests who are citizens or residents of other countries must present a valid passport at the time of check-in.
Guests who are citizens or residents of Mexico must present their valid Unique Population Registry Code (CURP) at the time of check-in. Guests who are citizens or residents of other countries must present a valid passport at the time of check-in.
Guests traveling with a service animal must contact the property prior to arrival.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 21 May to 23 May:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets: MXN 3055 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 10 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 3480 per stay.
  • Cots (infant beds) are available for MXN 2320 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 915 for adults and from MXN 457.50 for children
  • Pet fee: MXN 3055 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: MXN 2320 per stay
  • Rollaway bed fee: MXN 3480 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Nizuc
Nizuc Cancun
Nizuc Resort
Nizuc Resort Cancun
Nizuc Resort Spa

NIZUC Resort and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 792 out of 1000 reviews
Rating 8 - Good. 98 out of 1000 reviews
Rating 6 - Okay. 49 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great resort
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Rajme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness was great all over the hotel. Staff very kind and helpful.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

SIU SING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place to Relax
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Oumar Rachid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am really satisfied with the hotel. I am very happy.
Stayed 15 nights in Mar 2026
Verified

10/10 Excellent

Angie J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very prompt and accomodating.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

moustapha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very, very good, we are really satisfied.
Stayed 27 nights in Mar 2026
Verified

10/10 Excellent

Andrea

The most amazing resort
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Zul

Liked: Cleanliness, amenities, property conditions & facilities
perfect place to stay!
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

angelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect stay! second time here. Our only complain is they need a proper espresso machine to make lattes! what we love most: peruvian and indochine restaurants, wonderful staff from the drivers to the cleaning staff, breakfast, reception, spa….superb service makes this place outstanding.
Fusion drink is the best!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Suhasini

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Amazing environment all around. Arquitecture, spectacular views. Huge rooms very nicely decorated and comfortable Staff incredibly friendly and attentive Best hitel I habe ever stayed at!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

ichthang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room cleaning is twice a day and it was awesome. One of the cleanest hotel i ve been too
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

alla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, unfortunately there is construction next door.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Felicia

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are always immaculate. The staff is friendly. The ambience is unmatched.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Eden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. This place was amazing. The property is beautiful. The service was impeccable. The food was really good. I will be back
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Gregory D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A level of excellence that can only be achieved by nizuc. Incredible team, excellent amenities and Michelin star quality food. When you pay for high quality experience it’s worth it!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort! Service was great! Location was also great!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Dino

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

michael

Liked: Cleanliness, amenities, property conditions & facilities
Property and views are beautiful. Staff are very respectful, competent and available. Food at all the restaurants is very good and miles better than the restaurants off property. Mucho gracias!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

ana

Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities
Its s great hotel in
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beatifull room Increíble beaches Restaurants very well
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

RayAnn

Liked: Cleanliness, amenities, property conditions & facilities
Great service, amazing grounds!!
Stayed 1 night in Nov 2025

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