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Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only

4.5 star property
VIP Access

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Photo gallery for Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only

Property amenity
Property video
Lounge
Beach
Breakfast, lunch and dinner served

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Carretera a Punta Sam, SM006 MZA2 Lote 7, 08 Zona Coster Zona Continental, Costa Mujeres, QROO, 23028
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Directors Suite One Bedroom

View from room

Directors Suite One Bedroom

  • Garden view
  • 114 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite

A modern hotel room with a balcony, a desk, and a couch.

Junior Suite

8.8 out of 10
Excellent
(46 reviews)
  • Garden view
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for STAR Class Directors Suite One Bedroom

View from room

STAR Class Directors Suite One Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 114 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for STAR Class Junior Suite

View from room

STAR Class Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for STAR Class Junior Suite Swim Out

A modern pool area with two lounge chairs, a wooden wall, and a glass balustrade.

STAR Class Junior Suite Swim Out

8.4 out of 10
Very good
(7 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite Swim Out

A modern pool area with two lounge chairs, a wooden wall, and a glass balustrade.

Junior Suite Swim Out

8.0 out of 10
Very good
(27 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for STAR Class Junior Suite Ocean View

View from room

STAR Class Junior Suite Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only

Along with 4 outdoor pools, this smoke-free property has a full-service spa and a restaurant. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour health club, a bar/lounge and a swim-up bar are on-site.
Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only offers 380 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to furnished balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, and complimentary toiletries.

This Costa Mujeres property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

4 outdoor swimming pools are on site along with a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, PH Spa. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only. During your stay, you'll be close to Playa Mujeres Golf Club. Features include free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at So Cal Gourmet Emporium
  • Take a swim in the 4 outdoor pools
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a sauna and Pilates classes
  • 2.6 mi (4.2 km) from Playa Mujeres Golf Club and 8.4 mi (13.6 km) from Ultramar Ferry Puerto Juárez
Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only offers its guests a full-service spa, 4 outdoor swimming pools, a 24-hour health club, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite business centre. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only. Free self parking and valet parking are available.

This 4.5-star Costa Mujeres property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
So Cal Gourmet Emporium – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
East Sushi & Teppanyaki – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Sunset Strip Steakhouse – This steakhouse only serves dinner. Open daily.
La Cocina Mexican Cuisine – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Gusto Italian Trattoria – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • East Sushi & Teppanyaki
  • Gusto Italian Trattoria
  • La Cocina Mexican Cuisine
  • So Cal Gourmet Emporium
  • Sunset Strip Steakhouse

Things to do

  • 24-hour health club
  • 4 outdoor pools
  • Full-service spa
  • Pilates classes
  • Sauna
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Front entrance ramp
  • No lift
  • Portable bathtub seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 35.19 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 003-007-003963/2025
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Planet Hollywood Adult Scene Cancun All Inclusive
Planet Hollywood Adult Scene Resort Spa All Inclusive
Planet Hollywood Adult Scene Cancun Resort Spa All Inclusive

Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 405 out of 796 reviews
Rating 8 - Good. 163 out of 796 reviews
Rating 6 - Okay. 94 out of 796 reviews
Rating 4 - Poor. 67 out of 796 reviews
Rating 2 - Terrible. 67 out of 796 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Carter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very respectful and professional
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Brenda Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, service impeccable, staff very friendly, would recommend to others
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and experience
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Angie Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools and ocean view were awesome and my Butler Yommelly was phenomenal!
Stayed 5 nights in Feb 2026
Verified

8/10 Good

ALISTAIR ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia reps Dana and David were very helpful in assisting us with our needs.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities
The staff was amazing
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, plenty of pool & food options, and lots of seating availability on the beach.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

James Melvin

Liked: Cleanliness, amenities, property conditions & facilities
The grounds were impeccable, the staff amazing, and the food delicious. Everyone went the extra mile to make our anniversary very special. We can’t wait to come back with the rest of our family.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Lucian

Liked: Cleanliness, amenities, property conditions & facilities
The room and the whole resort was very clean and very orderly. The staff is delightful and the food is very versatile and tasty.
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Paula

Liked: Cleanliness, amenities, property conditions & facilities
Staff excellent and friendly. Very clean. Food very good.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Shane Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, amazing staff (Thanks to Virginia at the premiere lounge). The room was very nice and clean. Lots of day and night actives to keep you entertained. Dana, the representative from Expedia was amazing.
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Rebecca Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was decent. Rooms slightly dated. Food not the greatest. Staff however was excellent
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Christa Marie

Liked: Amenities
The hotel was a lot of fun and the entertainment was great! Loved the beach!
Stayed 7 nights in Oct 2025
Verified

8/10 Good

Donna

Liked: Cleanliness
Yes,yes
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

jondre

Liked: Cleanliness, amenities, property conditions & facilities
Service was nice, staff was friendly and helpful!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Ayelette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very beautiful. Lovely concept for a resort and would return.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Elaine Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time! We loved the swim out room and will always want a swim out room going forward. The main pool was great as well. Very friendly staff who couldn’t do enough for you. Big thank you to Harvey at the pool who room such great care of us - we always had a yummy frozen drink waiting for us. This resort is very clean, very friendly and a great choice if you are travelling with kids or adults. The food was great, service was great. We really enjoyed the Indian, Teppanyaki and the seafood restaurants. The breakfast buffet was great with a gal making omelettes and frying eggs if you wanted. A wonderful trip! Thank you!
My view from the lounger in our backyard.
We rented a cabana at the pool as there were never any chairs free.
My seafood salad!
This little guy was so kind to come visit us even if the old guy next to us ran away scared from him.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous! Very clean, healthy food, friendly staff, and plenty to do! Beautiful!!!!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Marlene

Liked: Cleanliness, property conditions & facilities
Clean, good food and lots of party vibes. Beautiful beach! Great service! Expedia rep made sure we were taken care of!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Riccardo

Liked: Cleanliness, amenities, property conditions & facilities
This is truly a 5-star experience and Planet Hollywood did an amazing job. Our butler, Yomelly made the trip extra special and did everything for us, from reservations at the great restaurants on site to cabanas and all the other experiences on site. I truly recommend getting Star Class it made the entire trip more enjoyable. Rooms were very clean, staff was amazing, entire trip was really good. The only downside was that they had some water issues on the trip (for a few hours we didn't have hot water or cold water due to a pipe issue); but, they fixed it right away.
Stayed 7 nights in Feb 2026
Verified

6/10 Okay

Roger J

Liked: Cleanliness, amenities
Property was in good condition, food was fantastic, entertainment was plentiful! Drinks were great, service was mostly good, but felt like alot of the "check-in's" were just upsell opportunities. Not having water the last 2 days and no hot water multiple days put a damper to it.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Lynne Carmen Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 5 nights in Apr 2025
Verified

8/10 Good

Tremayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay!
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again! Amazing staff, clean, great drinks!
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

CESAR

Liked: Cleanliness, staff & service, property conditions & facilities
The swim up bar was very convenient and friendly
Stayed 2 nights in Sep 2025