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21c Museum Hotel Cincinnati

Property class: 4.5

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Photo gallery for 21c Museum Hotel Cincinnati

Dinner and brunch served
Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace
Staircase
Reception
Dinner and brunch served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
609 Walnut St, Cincinnati, OH, 45202
  • Place, Duke Energy Convention Center
    ‪6 min walk‬
  • Place, Great American Ball Park
    ‪8 min walk‬
  • Place, Paycor Stadium
    ‪11 min walk‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Deluxe Double Room, 2 Queen Beds

9.2 out of 10
Wonderful
(32 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner | Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Suite, 1 King Bed, Corner

7.0 out of 10
Good
(2 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(100 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Luxury Room, 1 King Bed

8.8 out of 10
Excellent
(45 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Luxury Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Studio, 1 King Bed

8.6 out of 10
Excellent
(9 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Accessible)

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Luxury Room (Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Luxury Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite | Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Deluxe Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 Double Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Luxury Suite, 1 Double Bed, Accessible

  • Sleeps 3
  • 1 Double Bed

Similar properties

Interior detail
Hilton Cincinnati Netherland Plaza
Downtown Cincinnati
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.0 out of 5, Very good, 1,418 reviews
The price is €125
includes taxes & fees
10 May - 11 May
Hilton Cincinnati Netherland Plaza

About this property

21c Museum Hotel Cincinnati

Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
21c Museum Hotel Cincinnati offers 156 air-conditioned accommodations with a safe and free newspapers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This Cincinnati hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is open selected days.
Our customers tell us that they can't get enough of the helpful staff at 21c Museum Hotel Cincinnati. During your stay, you're just a quick walk from Aronoff Center for the Arts. Features include free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served weekends for a fee
  • Valet parking available for a fee
  • Treat yourself to massages, facials or hydrotherapy at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Great American Ball Park and Duke Energy Convention Center
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
21c Museum Hotel Cincinnati offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business centre. The luxury 21c Museum Hotel Cincinnati also features gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee.

This 4.5-star Cincinnati hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekends from 8:00 AM and 1:00 PM.
Metropole – This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Weekend cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: USD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Metropole

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Children's games
  • Children's toys
  • Free rollaway/extra bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1912
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free rollaway/extra bed

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 5 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

21c Cincinnati
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21c Museum Hotel Cincinnati Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 624 out of 1008 reviews
Rating 8 - Good. 166 out of 1008 reviews
Rating 6 - Okay. 125 out of 1008 reviews
Rating 4 - Poor. 61 out of 1008 reviews
Rating 2 - Terrible. 32 out of 1008 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk was great ,the room was outstanding. Wonderful art work thought out hotel not just in art gallery. And the location was perfect.
Stayed 1 night in Jan 2026

8/10 Good

Cesar

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Thoughtful interior design and friendly staff.
Stayed 2 nights in Jan 2026

8/10 Good

Dan

Liked: Cleanliness, staff & service
Courteous staff, room was quiet and hotel location
Stayed 1 night in Jan 2026

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No refrig in the rooms. Ice has to be requested. Rooftop only open for private events.
Stayed 1 night in Dec 2025

4/10 Poor

Regina

Stayed 1 night in Jan 2026

10/10 Excellent

Ralph

Stayed 1 night in Jan 2026

10/10 Excellent

Tricia

Stayed 3 nights in Jan 2026

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
I appreciated the cleanliness and friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
General ambiance and location; great to be in the center of the arts district and close to great restaurants and night spots.
Stayed 2 nights in Jan 2026

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed at 21C several times. The staff, cleanliness of the hotel have always been wonderful.
Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth F

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Comfortable. Quiet.
Stayed 2 nights in Jan 2026

6/10 Okay

Bobbi

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location for access to the Arnoff Center. Staff was courteous. The mattresses, however, were hard. It was not a restful sleep.
Stayed 1 night in Jan 2026

10/10 Excellent

Kara

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very fresh room, helpful staff
Stayed 1 night in Dec 2025

6/10 Okay

Susan

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We were there with another couple in two different rooms. Neither room had a refrigerator. And none were available. Surprising that a hotel would charge that much for a room without a refrigerator. And to make matters worse, there were no ice machines. You had to request ice from the front desk and then it was delivered. Also the bathroom fixtures were nonfunctioning. The stopper in the sink wouldn’t drain and the stopper in the bathtub was sitting on the wall. Meaning there wasn’t one. Pretty poor presentation for what comes across as an upscale hotel. The only positive was the beds were comfortable and we all slept well.
Stayed 1 night in Dec 2025

4/10 Poor

Catherine

Stayed 1 night in Dec 2025

10/10 Excellent

tracy

Every staff member we encountered was pleasant, relaxed and accommodating. Overall it was a good experience.
Stayed 1 night in Dec 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness
I reserved a room with 2 queen beds because I was staying with my adult son. 21c changed my reservation to a king bed because of their occupancy that night. If you stay here, be aware they may not give you the room you reserve.
Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great; but was not included in the price of the room.
Stayed 1 night in Nov 2025

6/10 Okay

vincent

Liked: Cleanliness
Disliked: Amenities
Room light didn't work, bathroom sink drain very slow same for shower drain, man in the lobby asking for money, don't think we will going back there when we visit again
Stayed 2 nights in Dec 2025

10/10 Excellent

Kira

Stayed 1 night in Dec 2025

4/10 Poor

Andy

Liked: Cleanliness
Disliked: Property conditions & facilities
Room was all black, carpets wallpaper. It was very clean but they took the TV out of the bedroom and felt expensive for what you got. They also lost my rental car key
Stayed 2 nights in Dec 2025

6/10 Okay

elizabeth

Liked: Cleanliness
Disliked: Room comfort
This hotel used to be top notch, but it has fallen. The shower was missing pieces of tile, the outlets on the lamp didn’t work and there was no comforter on the bed! We just went this December and thank goodness we took our own blankets. I do not understand there being no comforter on the bed and no extra blanket in the room. Disappointing.
Stayed 3 nights in Dec 2025

2/10 Terrible

Jordan

Stayed 1 night in Dec 2025

10/10 Excellent

Altrisha

From valet to front desk , staff was polite from the beginning of my stay until the end ! Everything was spotless and clean. Would definitely recommend
Stayed 2 nights in Dec 2025