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Casa del Mar Cozumel Hotel & Dive Resort with Beach Club access included

3.0 star property
VIP Access

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Photo gallery for Casa del Mar Cozumel Hotel & Dive Resort with Beach Club access included

Private beach, beach shuttle, sun-loungers, beach umbrellas
Property video
Reception
Interior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Carretera a Chankanaab km 4, Zona Hotelera Sur, Cozumel, QROO, 77600
  • Place, Cozumel Marine World
    ‪2 min walk‬
  • Place, Arrecifes de Cozumel National Park
    ‪8 min walk‬
  • Place, Stingray Beach
    ‪15 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, Refrigerator, Partial Ocean View

1 bedroom, premium bedding, down duvets, laptop workspace

Room, Refrigerator, Partial Ocean View

8.8 out of 10
Excellent
(18 reviews)
  • Partial sea view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms, Ocean View

Family Room, 2 Bedrooms, Connecting Rooms, Ocean View | 1 bedroom, premium bedding, down duvets, laptop workspace

Family Room, 2 Bedrooms, Connecting Rooms, Ocean View

10.0 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 84 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

Family Room, 2 Bedrooms, Connecting Rooms | Living area | 40-inch Smart TV with cable channels, TV

Family Room, 2 Bedrooms, Connecting Rooms

  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Single Sofa Bed

View all photos for Superior Plus Garden View with balcony

Superior Plus Garden View with balcony | 1 bedroom, premium bedding, down duvets, laptop workspace

Superior Plus Garden View with balcony

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, down duvets, laptop workspace

Standard Room

9.2 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Balcony, Garden View

Superior Room, Balcony, Garden View | 1 bedroom, premium bedding, down duvets, laptop workspace

Superior Room, Balcony, Garden View

8.6 out of 10
Excellent
(18 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Cabin, Kitchenette, Garden Area

1 bedroom, premium bedding, down duvets, laptop workspace

Deluxe Cabin, Kitchenette, Garden Area

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 King Sofa Bed

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About this property

Casa del Mar Cozumel Hotel & Dive Resort with Beach Club access included

At Casa del Mar Cozumel Hotel & Dive Resort with Beach Club access included, hit the private sand beach, relax by an outdoor pool or spend the day at a marina. Change of towels is available on request
Casa del Mar Cozumel Hotel & Dive Resort with Beach Club access included offers 97 air-conditioned accommodations with free toiletries and blackout curtains. Beds feature down duvets and premium bedding. 40-inch Smart televisions come with premium cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
A private beach, an outdoor tennis court and a marina are featured at the hotel. An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Casa del Mar Cozumel Hotel & Dive Resort with Beach Club access included. During your stay, you're just a quick walk from Cozumel Marine World. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy Mexican cuisine and ocean views while dining at Coral Reef
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a private beach and an outdoor tennis court
  • Guests have great things to say about the helpful staff and the location
  • Steps from Cozumel Marine World and 9 minutes on foot from Puerta Maya Maritime Terminal
  • Beach shuttle service available for a fee
Simply walk outside to feel the sun on your face at the sandy beach. For a convenient ride to the sand and surf, hop on the hotel's beach shuttle (surcharge). Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with umbrellas and free beach club nearby. After a day at the beach, enjoy amenities at Casa del Mar Cozumel Hotel & Dive Resort with Beach Club access included such as a marina, an outdoor pool and an outdoor tennis court.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers a hot tub, a garden and a terrace.

Smoking is allowed in designated areas at this 3-star Cozumel hotel.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 11 AM.
Coral Reef – Overlooking the ocean and pool, this restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: USD 7 to 12 for adults and USD 7 to 12 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Coral Reef

Things to do

  • Arcade/game room
  • Bicycle tours
  • Billiards/pool table
  • Hot tub
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Scuba diving
  • Snorkelling

Family friendly

  • Arcade/game room
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Garden
  • Marina
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (229 centimetre wide door)
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 1986
  • Designated smoking areas
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • 2 bathrooms
  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa del Mar Cozumel Hotel & Dive Resort with Beach Club access included

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.63 per accommodation, per night
  • Resort fee: USD 5.00 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Partner property beach club access
  • Self-parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 to 12 for adults and USD 7 to 12 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Cozumel
Casa del Mar
Casa del Mar Cozumel
Cozumel Casa
Hotel Casa del Mar
Hotel Casa del Mar Cozumel
Mar Cozumel
Casa Del Mar Hotel Cozumel
Casa Del Mar Resort Cozumel
Casa Mar Cozumel Hotel Dive Resort
Casa Mar Hotel Dive Resort
Casa Mar Cozumel Dive
Casa Mar Dive
Casa Cozumel & Dive Cozumel
Casa del Mar Cozumel Hotel & Dive Resort Hotel
Casa del Mar Cozumel Hotel & Dive Resort Cozumel
Casa del Mar Cozumel Hotel & Dive Resort Hotel Cozumel

Casa del Mar Cozumel Hotel & Dive Resort with Beach Club access included Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 523 out of 1001 reviews
Rating 8 - Good. 306 out of 1001 reviews
Rating 6 - Okay. 104 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Katie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our group had two rooms- the garden cabana and a “deluxe ocean view”. We specifically booked a room with a kitchenette because one of our party members has severe food allergies only to find that the kitchenette had absolutely no cooking utensils and as such was not usable. That felt like false advertising. I tried to contact the hotel for months to modify our reservation (within the confines of their policy), but I didn’t hear back from them. When I tried to discuss the issue upon arrival, the staff was extremely rude. They made me wait in the lobby for 90 minutes only to inform me that the sum taffy I needed to speak with actually wasn’t there. One of the beds in the cabana really wasn’t a bed. That is mentioned on their description, but I didn’t expect it to be so uncomfortable. Sometimes there was hot water, often there was not. The beds in our “deluxe ocean view” rooms were hanging off the platform by about ten inches (photo) so it was very easy to accidentally roll off. Lastly, the restaurant tried to shortchange us by $10. It felt very intentional. To get into San Miguel, it was a ten dollar cab each way. I would never go back to this place; I’m surprised it has decent reviews. It felt like a complete waste of money…
Mattress does not fit platform
Stayed 7 nights in Dec 2025

2/10 Terrible

james warren

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Worst mattress you will ever sleep in. Wifi works, or maybe not. Just never know. Shower didn’t drain. Commode barely filled. Most importantly, the mattress…. You will not rest here.
Stayed 3 nights in Jan 2026

10/10 Excellent

Zarella

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is awesome!
Stayed 9 nights in Dec 2025

8/10 Good

Thae

Travelled with family
Liked: Amenities
The staff was delightful and the food and beverage options were not ridiculously priced. The snorkeling across the road and at Roberta's Dive Shack was lovely if not extensive. The only downside was that the 'free' Nachi Como Beach Club access was a $20± cab ride away, $40+ round-trip, and only open from 12:30pm to 4pm most of the time we were there.
Stayed 8 nights in Dec 2025

4/10 Poor

Antonio

Stayed 4 nights in Jan 2026

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Amenities
Room in old conditions, staff great as always, food at the restaurant was not good.
Stayed 6 nights in Dec 2025

10/10 Excellent

Robin

Stayed 9 nights in Dec 2025

8/10 Good

ARACELI

Stayed 1 night in Jan 2026

8/10 Good

Susie

Stayed 3 nights in Dec 2025

4/10 Poor

ERIC

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
The staff was good very accommodating in some ways. We were disappointed with the room it was dirty in appearance and feeling. I was told it was the standard room because we booked through Expedia. The bed in linens were terrible looking and smelled. I advise the desk staff of the issues with the bed linens it was to be addressed the only thing that was done the lines were sprayed and turned around the tattered ends at the top of bed were now at the foot of the bed. We had no TV the first night. I scheduled a family activity through the concierge on 12/28 for pick up at 12:30pm and was told the activity rep would arrive the hotel at 12pm to be paid and did not show until 12:10pm. I paid. After i paid the rep the pick up departed with out us at 12:15pm. Leaving us with no familtly activity for the day. It was just a situation with property and poor communication and follow through.
Tattered comforter at the top of bed 1
Tattered comforter at the top of bed 2
Tattered comforter at the foot of bed 2
Stayed 2 nights in Dec 2025

10/10 Excellent

Robert Blair White, Haddon Heights

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar staff was excellent and drinks were delicious and not watered down.
Stayed 7 nights in Dec 2025

10/10 Excellent

Mark

Stayed 6 nights in Dec 2025

10/10 Excellent

paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the colorful tile artwork in the bedroom, in the dining room and in the lobby. We liked the garden and the pool by the ocean with a Jacuzzi. Everyone was extremely nice.
Stayed 3 nights in Dec 2025

6/10 Okay

william

Stayed 3 nights in Dec 2025

8/10 Good

Eiji

Travelled with family
Liked: Cleanliness, staff & service
部屋の掃除が早く手際が良いと思う
Stayed 7 nights in Dec 2025

2/10 Terrible

Ranam, West Bloomfield

The receiptionists were so rude. They need training for customer support. She was doing other work in a disrespectful way and made me wait by her desk until she finished then she checked me in. She was very rude. Her name was Fatima
Stayed 1 night in Dec 2025

8/10 Good

Ephraim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was great
Stayed 3 nights in Nov 2025

10/10 Excellent

Rodney

Liked: Cleanliness, amenities, property conditions & facilities
cLEAN ROOM , HELPFUL FRIENDLY STAFF. GROUNDS ALSO VERY CLEAN.
Stayed 7 nights in Dec 2025

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My room is always perfectly clean at this hotel The staff is always very courteous
Libby
View from balcony
View through Patio Door
King Room
Stayed 14 nights in Nov 2025

8/10 Good

Kira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is awesome, clean excellent, food is good but the menu needs to expand their choices is very limited, wifi is not very good in the bedrooms, is that is a common complaint on all platforms, so I knew it before I went there, if you really need wifi to work or something else, it is not a good idea ti stay there. Showers good but toilet pressure not, same complaint around platforms. The reservations departments do charge you the first night before arrival even yo take the option of paying at the hotel, they claim is the cancellation policy even though you have not cancelled and obviously it was not a no show because I was at the hotel, so the charge took me bu surprise. They definitely need to clarify that in their policies.
Stayed 2 nights in Dec 2025

10/10 Excellent

Catrina C

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and clean rooms and facilities. For divers their pier for pickup is so convenient
Stayed 5 nights in Dec 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, nice resort. The beds were a bit hard and the beach club part was a bit misleading; we could go over the bridge to seaside where the dive shop operates but the beach club and seaside pool was for additional money and adults only, which would have been nice to know when booking for a family. We enjoyed the main pool and being able to walk over check out the sea each day. It's a very busy hotel zone during the day but quiets down in the evening. Overall we had a good experience and enjoyed the clean room and safe parking as we rented scooters for a few days to explore the island.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great staff and the location is amazing. Great value
Stayed 4 nights in Nov 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location and staff were great. Rooms could use some updating though
Stayed 5 nights in Nov 2025

6/10 Okay

Krystal

Travelled with group
Housekeeping didn’t come often and there was constant hammering and construction work going on. But the location always good for Roberta’s dive shop and the restaurant was good. Workers were friendly.
Stayed 7 nights in Nov 2025