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Hoian Sincerity Hotel & Spa

4.0 star property

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Photo gallery for Hoian Sincerity Hotel & Spa

Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Daily cooked-to-order breakfast for a fee
Shower, designer toiletries, hair dryer, bathrobes
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
No1 Le Dinh Tham, Hoi An, Da Nang
  • Place, Chua Cau
    ‪20 min walk‬
  • Place, Hoi An Night Market
    ‪4 min drive‬
  • Place, Central Market Hội An
    ‪4 min drive‬
  • Airport, Da Nang (DAD-Da Nang Intl.)
    ‪54 min drive‬

Room options

View all photos for Sincerity Suite with Balcony

1 bedroom, minibar, in-room safe, desk

Sincerity Suite with Balcony

  • Sleeps 3
  • Free Wi-Fi

View all photos for Superior Double Room, Balcony

1 bedroom, minibar, in-room safe, desk

Superior Double Room, Balcony

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Balcony

View from room

Deluxe Double Room, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Double Room, Balcony, City View

Junior Double Room, Balcony, City View | 1 bedroom, minibar, in-room safe, desk

Junior Double Room, Balcony, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room, Balcony, Pool View

Family Room, Balcony, Pool View | 1 bedroom, minibar, in-room safe, desk

Family Room, Balcony, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Connecting Rooms, Balcony

1 bedroom, minibar, in-room safe, desk

Connecting Rooms, Balcony

  • City view
  • 57 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, Balcony

Suite, Balcony | View from room

Suite, Balcony

  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Connecting Room with Balcony

1 bedroom, minibar, in-room safe, desk

Connecting Room with Balcony

  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Balcony

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room, Balcony

  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room, Balcony

Superior Twin Room, Balcony | 1 bedroom, minibar, in-room safe, desk

Superior Twin Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Junior Twin Room, Balcony, City View

1 bedroom, minibar, in-room safe, desk

Junior Twin Room, Balcony, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room With Balcony

1 bedroom, minibar, in-room safe, desk

Superior Double Room With Balcony

  • Sleeps 3
  • Free Wi-Fi

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Front of property
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Cam Chau
  • Pool
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  • Free Wi-Fi
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4.8 out of 5, Exceptional, 338 reviews
The price is €31
includes taxes & fees
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About this property

Hoian Sincerity Hotel & Spa

Along with an outdoor pool, this hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Hoian Sincerity Hotel & Spa offers 70 air-conditioned accommodations with computers and minibars. Rooms open to balconies. This accommodation offers separate sitting areas. 32-inch LED televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Hoian Sincerity Hotel & Spa. During your stay, you're just a quick walk from Chuc Thanh Pagoda. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi and wired Internet
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 3-minute drive from Central Market Hội An and a few minutes from Hoi An Night Market
  • Airport pick-up shuttle service available for a fee
Hoian Sincerity Hotel & Spa offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Spa services, barbecue grills, and tour/ticket assistance are also featured at Hoian Sincerity Hotel & Spa. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Hoi An hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 10:00 AM.
Hoian Sincerity Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: VND 100,000 for adults and VND 50,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas

Spa

  • Facials
  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Built in 2015
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • Computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 345000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately VND 100000 for adults and from VND 50000 for children
  • Airport shuttle fee: VND 400000 per vehicle
  • Rollaway bed fee: VND 345000.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hoian Sincerity Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hoian Sincerity Hotel Hoi An
Hoian Sincerity Hotel
Hoian Sincerity Hoi An
Hoian Sincerity
Hoian Sincerity & Spa Hoi An
Hoian Sincerity Hotel & Spa Hotel
Hoian Sincerity Hotel & Spa Hoi An
Hoian Sincerity Hotel & Spa Hotel Hoi An

Hoian Sincerity Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 701 out of 1000 reviews
Rating 8 - Good. 251 out of 1000 reviews
Rating 6 - Okay. 39 out of 1000 reviews
Rating 4 - Poor. 5 out of 1000 reviews
Rating 2 - Terrible. 4 out of 1000 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with wonderful staff, incredibly comfortable beds, and delicious breakfasts.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
The location is quiet and having shittle really helpes get every where. The stagf are so friendly and helpful. Wish we could have stayed longer.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Maurenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional professionalism of staff and great breakfast.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities
Very nice
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, and great service from the personal.
Stayed 12 nights in Jun 2024
Verified

10/10 Excellent

elizabeth

Liked: Amenities
Such great service, and really convenient with the shuttle to the old town and beach
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodations and breakfast buffet for the price! Excellent value!
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Verified

10/10 Excellent

Frederik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really great stay

Very great service and accommodations. I highly recommend this hotel. Free bike rentals to get to Hoi An ancient city and the beach easily.
Stayed 4 nights in Jul 2022
Verified

8/10 Good

SEONGMUN

Liked: Cleanliness, staff & service, property conditions & facilities
The exterior is antique, but the cleanliness of the room and the kindness of the staff are not pretentious, and the breakfast is also satisfying
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super service

Super serviceminded hotel and good location, near a really nice spa and café.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Sally

Liked: Cleanliness, property conditions & facilities
The room was very comfortable, the staff welcoming and helpful, helping us to organise daily trips. The breakfast allowed for different food choices, and the massages in the spa were wonderful. The shuttle bus to Old Town made trips easy, and gave access to the many restaurants in the town
Stayed 9 nights in Dec 2024
Verified

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, great rooms and a free frequent bus to and from old town. Everyone was so helpful in organising activities and answering our questions. Highly recommend.
Stayed 9 nights in Dec 2024
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

incredible stay

fantastic place - not gonna lie. exceptional service, incredible breakfast, nice beds and just a perfect place to be at. give it a shot - you’ll love it!
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Siong Guan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a serene resort in Hoian area. Good place to spend few nights to experience the calm and peaceful vibe of the city. Staffs are very friendly and welcoming.
Verified

10/10 Excellent

FABIANO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vary good
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Beate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and hotell at affordable price

Nice hotell in a short walking (or taxi) distance from the old city. Good service at the reseptipn, helping with trip, transport and shipping (to much shopping).
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

Shabir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their bus shuttle service
Stayed 3 nights in Apr 2025
Verified

8/10 Good

isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, a great little hotel.. Only issue that I had was that there weren’t any outdoor seating anywhere (besides right at the pool). I prefer my morning coffee outside and couldn’t do that, otherwise, a great stay…
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here was great. We enjoyed the pool to get a break from the heat. Room was spacious and clean.
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Rebeca Lissette

Liked: Cleanliness, staff & service
Great staff. Very good service. The room was comfortable and very clean. Good value.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Jocelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The ideal hotel for Hoi An

We had a great stay. This was our third time at the Sincerity and, hopefully, not the last one. Hotel is well located, close to the Old Town and to the beach. Rooms are very comfortable. Breakfast is excellent. The staff is outstanding in all departments (cleaning, reception, restaurant). The bicycles, complimentary, could be better maintained, but it is really a minor consideration.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Vagn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

The best service I've experienced in my 42 years of travelling. The hotel is clean and cosy. The morning buffet was delicious. Easy to borrow bikes. I can warmly recommend the hotel and will hope to get the chance to return.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extended our stay

The shuttle bus into town or the beach was very useful. The hotel is clean, the staff friendly and breakfast was plenty full. The room was spacious and cleaned daily. I loved the swinging lounges by the pool and used the pool on a daily basis. Thank you and we will return.
Stayed 4 nights in Jul 2024
Verified

8/10 Good

Mick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely friendly and efficient.Comfortable room.Good location.Even a laptop in your room for use although I didn't use it.Would stay again when in Hoi an.
Stayed 7 nights in Feb 2020