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L'Arrivée Hotel & Spa

4.0 star property

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Photo gallery for L'Arrivée Hotel & Spa

Exercise/lap pool
Daily buffet breakfast for a fee
Exterior
Hypo-allergenic bedding, pillow-top beds, in-room safe
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Wittbräucker Str. 565, Dortmund, NW, 44267
  • Place, Dortmund Zoo
    ‪9 min drive‬
  • Place, Rombergpark Botanical Garden
    ‪9 min drive‬
  • Place, Spielbank Hohensyburg
    ‪10 min drive‬
  • Airport, Dortmund (DTM)
    ‪19 min drive‬

Room options

View all photos for Standard Single Room, Private Bathroom

Hypo-allergenic bedding, pillow-top beds, in-room safe

Standard Single Room, Private Bathroom

  • 23 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Private Bathroom

Standard Double Room, Private Bathroom | Hypo-allergenic bedding, pillow-top beds, in-room safe

Standard Double Room, Private Bathroom

8.0 out of 10
Very good
(8 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Double Room, Private Bathroom

Hypo-allergenic bedding, pillow-top beds, in-room safe

Comfort Double Room, Private Bathroom

9.0 out of 10
Wonderful
(6 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Private Bathroom

Superior Double Room, Private Bathroom | Hypo-allergenic bedding, pillow-top beds, in-room safe

Superior Double Room, Private Bathroom

9.6 out of 10
Exceptional
(7 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About this property

L'Arrivée Hotel & Spa

This smoke-free hotel features 2 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site.
L'Arrivée Hotel & Spa offers 70 accommodations with laptop-compatible safes and complimentary bottles of water. This individually decorated and furnished accommodation has separate sitting areas. Beds feature pillowtop mattresses. LCD televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

L'Arrivée has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic.
During your stay at L'Arrivée Hotel & Spa, you'll be close to Signal Iduna Park. Features include free WiFi in public areas and free self-parking, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • For dining with garden views, stop by Restaurant Vivre, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body scrubs, Ayurvedic treatments or body treatments at L'Arrivée
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 12 minutes by car from Westfalenhallen and 13 minutes from Signal Iduna Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
L'Arrivée Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 8 meeting rooms. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference space. A hot tub, a sauna, and spa services are also featured at the business-friendly L'Arrivée Hotel & Spa. Free self parking is available.

This 4-star Dortmund hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 11 AM.
Restaurant Vivre – Overlooking the garden, this restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Louis – On-site bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; EUR 20 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Louis
  • Restaurant Vivre

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5,382 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.00 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20.00 per person
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

L'Arrivée Dortmund
L'Arrivée Hotel
L'Arrivée Hotel Dortmund
L'Arrivée Hotel Spa
L'Arrivée Hotel & Spa Hotel
L'Arrivée Hotel & Spa Dortmund
L'Arrivée Hotel & Spa Hotel Dortmund

L'Arrivée Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 204 out of 332 reviews
Rating 8 - Good. 99 out of 332 reviews
Rating 6 - Okay. 19 out of 332 reviews
Rating 4 - Poor. 7 out of 332 reviews
Rating 2 - Terrible. 3 out of 332 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Talal

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quite hotel
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place of calm
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Nadja

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really genuine and happy to help. Special atmosphere to the place - not just an upmarket corporate centre. Swimming pool was lovely.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What’s treat this hotel and spa turned out to be. Staff were friendly and helpful. The breakfast was exceptional. Dinners were the best we had in all of Germany! Le Petit Chef was so fun! The spa was excellent. The Finnish sauna was our favorite. Our son lives in Dortmund and this will be our go to hotel when we visit.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were all very welcoming and helpful. We liked the garden and grounds and the hotel decor. The drink and food were of excellent quality. We spent most of the time in the Spa and was well looked after by Emily who was most attentive, helpful, happy and delightful staff member. The massage was fabulous and relaxing. The L'Arivee is one of the few hotels we would happily book again.
Stayed 2 nights in Apr 2024
Verified

2/10 Terrible

Pedro

Liked: Cleanliness
Disliked: Staff & service

Overpriced and understaffed

Extremely expensive for what the hotel is. I only go to Dortmund during a trade show. This is my second time i stay at this hotel but will also be the last. Most of the staff do not speak english, they are not friendly, and they are extremely under staffed specially during the trade show that happens every year and the hotel gets full. Bed is uncomfortable. The Gardens are nice and calming and the breakfast is good. But for 500 euros per day its a pure rip off.. Dinner gets full and you will wait 1h30m for a salad. Not returning
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍Einfach Top, feines Essen super freundliche Mitarbeiter, geniales Frühstück! 🍳
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Sebastiaan

Liked: Cleanliness, amenities, property conditions & facilities
Schoon hotel, ruime kamer, vriendelijk personeel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Henning Kildegaard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tysk top klasse

Super lækkert hotel, restauranten var fantastisk yderst service mindet personale
Stayed 1 night in Oct 2025
Verified

8/10 Good

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Pool war leider viel zu kalt. Ein paar Grad mehr dürfen es schon sein.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches, hilfsbereites und jederzeit lösungsorientiertes Personal. Die Lage ist wunderschön ruhig im Grünen gelegen; Wanderwege gibt es direkt vor dem Haus. Der Eingangsbereich sehr weiträumig, architektonisch modern, funktional und interessant (Bilder, Verwinkelung) gestaltet. Man kann von dort aus richtig ins Hotel hineinschauen (z. B. in die schöne Lounge, Bar, Gang zum Frühstücksraum etc.) und überall Sitzgelegenheiten. Auch der Außenbereich ist schön angelegt, zum Verweilen oder Frühstück nach draußen verlegen gut geeignet. Im Loungebereich und der dort ansässigen Bar ward nie eine Bedienung gesehen. Frühstück: Es kann leicht der Eindruck entstehen, dass an manchen Stellen zuweilen gegeizt wird. Denn nicht an jedem Tag ist das eigentlich reichliche Angebot tatsächlich so reichlich – Beispiel: An einem Tag gibt es Rührei, an einem anderen nicht – aber auf Nachfrage kein Problem (warum aber muss Nachfragen sein?). Doch ganz abgesehen davon: Die Eier sind von minderer Qualität. Außerdem: Wenn man zur falschen Zeit kommt, kann man Pech haben, weil nicht mehr oder nur auf Nachfrage nachgefüllt wird - für ein Hotel dieser Preisklasse unverständlich.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stor anbefaling 👍

Fantastisk skønt hotel. Super lækkert spa og pool område. Flotte store værelser, hvor der ikke mangler noget. Lækker morgenmad buffet, der mangler intet. Vi spiste også på hotellets restaurant til aften og det var virkelig lækker mad og store portioner.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Es wurden diesmal Lösungen für Anfragen jeglicher Art gefunden. Danke an das spitzenmäßige Personal an Rezeption und Restaurant.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Niklas

Liked: Property conditions & facilities, room comfort
Sehr schönes Hotel in idyllischer Lage
Stayed 1 night in Jun 2025
Verified

8/10 Good

Thorsten

Liked: Cleanliness, amenities, property conditions & facilities
Insgesamt ein tolles Hotel, das ich schon mehrfach besuchen durfte. Leider erlaubt es sich das Hotel, nach Buchung einfach die Konditionen in Form der Checkin-Zeit zu ändern. Man erhält vor dem Besuch eine Email, dass die Checkin-Zeiten an Spieltagen des BVBs, der vor Heimspielen im Hotel ist, geändert werden. Es gilt dann die Anstoßzeit, die oftmals erst kurz vorher vom DFB festgelegt wird. Auch ob der Verein international weiter kommt und ein Heimspiel hat, entscheidet sich oftmals zwei Wochen vorher. Man muss sich selbst darum kümmern, wann Anspielzeit ist und erstmal so weit denken, dass das auch abends sein könnte. Ist diese um 15:30 ist das eine Verzögerung von 30 Minuten und kein Problem. Handelt es sich um ein Abendspiel aber schon. Das kann Checkin um 21 Uhr bedeuten, wie uns erklärt wurde. Das Risiko von kurzfristigen Spielverlegungen trägt somit auch der Gast, der eventuell schon Wochen vorher gebucht hat. Beim Checkin war man da auch sehr hart und erst die Intervention über Expedia hat den Fall für uns geklärt. Andere wurden abgewimmelt. Ein No-Go, was dieses tolle Hotel für mich an keinem Samstag, Sonntag, Dienstag, Mittwoch oder Donnerstag (typische Spieltage) mehr buchbar macht. Sehr schade.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entspannung und Erholung
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kurze Auszeit in toller Umgebung.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Heiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schöner Aufenthalt

Ich hatte einen angenehmen Aufenthalt in einem tollen Hotel mit köstlichem Essen und hervorragenden Parkmöglichkeiten. Besonders möchte ich den Frühstücksküchenchef loben. Mit seiner fröhlichen und freundlichen Art beginnt der Tag einfach wunderbar!
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Service, aufgestelltes Team
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Jenny

Liked: Cleanliness, amenities, property conditions & facilities
Ich hatte eine gute Zeit, denn das Zimmer und der Wellnessbreich waren super. Direkt am Wald gelegen und ruhig. Leider war das Personal an der Rezeption nicht so Kundenorientiert, wie ich angenommen hätte. Die Bedienung in den Restaurants hingegen ist einsame spitze.
Verified

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir hatten einen sehr schönen Aufenthalt. Der Wellnessbereich ist liebevoll gestaltet. Das Essen am Abend im Vivre war von Vorspeise bis Dessert ausgezeichnet. Das Frühstück lässt keine Wünsche offen.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Axel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Komme gerne wieder, dann hoffentlich mit Sauna möglich (wie geplant) und ohne Warten auf das Zimmer bis abends und vollem Restaurant, wo man mir auch keinen Platz zum Zeitüberbrücken anbieten wollte.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top 👍
Stayed 1 night in Aug 2024

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