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New Town Hotel

4.0 star property

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Photo gallery for New Town Hotel

Exterior
Restaurant
Desk, iron/ironing board, free WiFi, bed sheets
Reception
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
8-12 York Place, Edinburgh, Scotland, EH1 3EP
  • Place, St. Andrew Square
    ‪3 min walk‬
  • Place, George Street
    ‪4 min walk‬
  • Place, Princes Street
    ‪4 min walk‬
  • Airport, Edinburgh (EDI)
    ‪26 min drive‬

Room options

View all photos for Double Room

Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Double Room

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Desk, iron/ironing board, free WiFi, bed sheets

Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Single Room, 1 Single Bed, Ensuite

Desk, iron/ironing board, free WiFi, bed sheets

Single Room, 1 Single Bed, Ensuite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Twin Room

Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

Similar properties

Front of property
The Hoxton Edinburgh
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 206 reviews
The price is €110
includes taxes & fees
8 Mar - 9 Mar
The Hoxton Edinburgh

About this property

New Town Hotel

A bar/lounge, a 24-hour front desk and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free.
New Town Hotel offers 31 accommodations with coffee/tea makers and a hairdryer. Televisions come with digital channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at New Town Hotel, you're just a quick walk from George Street. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include tour or ticket assistance and luggage storage
  • Just a 4-minute walk from George Street and 11 minutes on foot from Royal Mile
New Town Hotel offers its guests tour/ticket assistance. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.

This 4-star Edinburgh hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: GBP 17 per person
  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 2 buildings
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 17.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ballantrae Edinburgh
Ballantrae Hotel
Ballantrae Hotel Edinburgh
Hotel Ballantrae
The Ballantrae Hotel Edinburgh, Scotland
Ballantrae Hotel
New Town Hotel Hotel
New Town Hotel Edinburgh
New Town Hotel Hotel Edinburgh

New Town Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 58 out of 104 reviews
Rating 8 - Good. 25 out of 104 reviews
Rating 6 - Okay. 13 out of 104 reviews
Rating 4 - Poor. 5 out of 104 reviews
Rating 2 - Terrible. 3 out of 104 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was fantastic. It was huge with everything we needed for our stay. Bath robes, slippers, iron/ironing board. Tea/coffee making facilities & bottled water. Staff were friendly & helpful. The hotel location was perfect only a 2 minute walk to designer stores & St James centre.
Stayed 2 nights in Nov 2025

10/10 Excellent

Renu

Enjoyed the stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service
Lovely room, very central, lovely staff
Stayed 1 night in Nov 2025

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service
Room very comfortable. Reception staff were so helpful and very friendly.
Stayed 1 night in Nov 2025

6/10 Okay

Mari

Liked: Staff & service
Staff were friendly, good decor throughout and very nice location close to lots of attractions. We did have a problem with the mattress being busted but to be fair to the staff when told about it in the morning they did say the room would blocked until a new mattress arrived so they were responsive. Unfortunately there was also a terrible smell in the bathroom (old urinal) which could be more difficult to sort given the age of the building - but a thorough flushing/cleaning is definitely needed.
Stayed 1 night in Nov 2025

10/10 Excellent

Colin

Stayed 3 nights in Nov 2025

10/10 Excellent

Yvonne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and accommodating staff. I booked without checking lift availability. Having just started walking following an ankle replacement, I didn’t want to be climbing stairs. They were very accommodating allowing me a room on the ground floor. It was clean, comfortable and in a great location. Breakfast cooked fresh and great selection
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Stayed 1 night in Oct 2025

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

India

Stayed 1 night in Oct 2025

8/10 Good

AUSTEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Town Old Values!

If you are looking to stay in central Edinburgh for a great price this is the hotel for you. Split over two sites the venue is clean, brigh and modern. The Scottish breakfast was very tasty and included haggis and black pudding. Other options were available. One street up from the station so good travel links. Ask for a bedroom in the second block as it includes wonderful views of the city.
View from 126
Great Breakfast
Stayed 2 nights in Oct 2025

8/10 Good

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Oct 2025

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

RESTITUTO, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Pat

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Tia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful but cold room. Nicely updated bathroom. Friendly staff
Stayed 2 nights in Oct 2025

4/10 Poor

Rebecca

Liked: Cleanliness
Stayed 5 nights in Oct 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the hotel has been totally renovated and has very spacious and will appointed rooms. Staff was very friendly. It is a new hotel so they are still working on improvements to service. Tram to the city and airport is a two minute walk. Ten minute walk to the royal mile. Plenty of Cafe and pubs near by. Next time in Edinburgh we will definitely stay here.
Stayed 3 nights in Oct 2025

10/10 Excellent

LOUISE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good standard room. Staff went out of their way to be helpful. Really appreciated as i arrived past 11pm.
Stayed 1 night in Sep 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely fresh room, comfortable, very clean. Great location. Staff welcoming and friendly. Rooms may not be suitable for those less mobile due to stairs.
Stayed 1 night in Oct 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Comfortable room. Great location
Stayed 2 nights in Oct 2025

2/10 Terrible

Anastasia

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

One of the worst hotels I’ve stayed in ever. First of all, my room was smelling of paint, I couldn’t open the window. I asked to be moved and they moved me to a different room. The staff was aware of the smell, so I wonder why I wasn’t given that room from the beginning. I asked to clean the room and bring me some water, and that wasn’t organized. Only the bed was made. And finally on my last night a fire alarm went off at 1:30 in the morning because one of the clients smoked in their room. When I was going down barefoot in my pyjamas, one of the hotel managers ran past me without notifying me that I can safely return to my room and not wait outside. Horrible treatment!
Stayed 2 nights in Oct 2025

10/10 Excellent

Kay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Charlie

Stayed 3 nights in Sep 2025