2/10 Terrible
Craig
25 Aug 2025
Poor experience
Pay disappointed in the Made service as they never did our room and when we showed up in the evening, our used towels were still on the floor, not replaced. We went to the front desk. They tried to hand us off the towels, and we told them we needed Kleenex as well. They wanted us to grab it and bring up our self. We asked them to bring it to our room, please. When we showed up, they still didn’t take the dirty towels off the floor in the room.
Also, I thought it was quite rude that you would not extend an hour or two for a later check out on a weekday. A charge for a late chart checkout is not reasonable at a room for 300 a night.
When we arrived for breakfast, most of the three mornings, we had a shortage of food items
There were no coffee cups only paper
I don’t believe your hotel should be rated as a four-star hotel either
Craig
Stayed 3 nights in Aug 2025



























