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Hotel Palazzo Ognissanti

4.0 star property
VIP Access

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Photo gallery for Hotel Palazzo Ognissanti

In-room dining
Breakfast area
Classic Triple Room | Minibar, in-room safe, desk, laptop workspace
Exterior
View from property

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
Via Maso Finiguerra 12R, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪5 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪11 min walk‬
  • Place, Ponte Vecchio
    ‪13 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Single Room, 1 Single Bed

Classic Single Room, 1 Single Bed | Minibar, in-room safe, desk, laptop workspace

Classic Single Room, 1 Single Bed

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double or Twin Room, Ground Floor

Classic Double or Twin Room, Ground Floor | Minibar, in-room safe, desk, laptop workspace

Classic Double or Twin Room, Ground Floor

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, desk, laptop workspace

Classic Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Classic Triple Room

Classic Triple Room | Minibar, in-room safe, desk, laptop workspace

Classic Triple Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Basic Double Room, 1 Bedroom (Jolly)

Shower, free toiletries, hair dryer, slippers

Basic Double Room, 1 Bedroom (Jolly)

  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

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About this property

Hotel Palazzo Ognissanti

Hotel with a bar, a quick walk to Piazza di Santa Maria Novella
A bar/lounge, valet parking and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hotel Palazzo Ognissanti offers 44 accommodations with minibars and a safe. LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Florence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Palazzo Ognissanti. During your stay, you're just a quick walk from Basilica of Santa Maria Novella. Features include free WiFi in public areas, plus a bar and dry cleaning service.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Piazza di Santa Maria Novella and Ponte Vecchio
  • Airport shuttle service available for a fee
As a guest of Hotel Palazzo Ognissanti, you'll find a terrace, multilingual staff, and gift shops/newsstands. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hotel Palazzo Ognissanti also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This 4-star Florence hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; reservations required and discounts available
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (EUR 20 per night)
  • Valet parking on site (EUR 25 per night)

Food and drink

  • A bar/lounge

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Tile flooring in room
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Built in 1890
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 160 per person (return)
  • Airport shuttle fee per child: EUR 80 (return), (from 1 to 6 years old)
  • Self-parking fee: EUR 20 per night
  • Valet parking fee: EUR 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Palazzo Ognissanti offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1Z6GL6N57
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Hotel Palazzo
Hotel Palazzo Ognissanti Hotel
Best Western Hotel Palazzo Ognissanti Florence
Best Western Palazzo Ognissanti
Best Western Palazzo Ognissanti Florence
Ognissanti
Palazzo Ognissanti
Hotel Palazzo Ognissanti Florence
Hotel Palazzo Ognissanti
Palazzo Ognissanti Florence
Hotel Palazzo Ognissanti Florence
Hotel Palazzo Ognissanti Hotel Florence

Hotel Palazzo Ognissanti Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 145 out of 482 reviews
Rating 8 - Good. 189 out of 482 reviews
Rating 6 - Okay. 101 out of 482 reviews
Rating 4 - Poor. 38 out of 482 reviews
Rating 2 - Terrible. 9 out of 482 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rachele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location close to the Arno River and the city center. Had a delicious pizza around the corner and there is also a small grocery store for last minute necessities and water! The staff was very kind, and the breakfast was delicious. They offer free luggage storage which was convenient. Within walking distance from the main train station. We loved our stay and will be back!
Stayed 1 night in Jun 2025

10/10 Excellent

Winfield, Elginburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was exceptional; privacy was appreciated
Stayed 7 nights in May 2025

8/10 Good

Ron

We stayed 3 nights at this hotel and love the convenience of how close it was to everything. We walked to all the major attractions and great restaurants nearby. The service was amazing, we had an early morning tour and had to leave before breakfast. The front desk staff organized a packed breakfast and it was ready to go when we got there. We also love the disposable slippers they left in the room, nice touch. The only thing we didn’t like was we could hear kids running on the floor above, other than that we thoroughly enjoyed our stay. Great breakfast too.
Stayed 3 nights in May 2025

8/10 Good

Kimberly

Travelled with partner
Very basic but clean and close to the places we wanted to visit. The lobby is very modern and has been updated but the rooms are pretty old.
Stayed 2 nights in May 2025

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Todo bien.
Stayed 1 night in Apr 2025

10/10 Excellent

Joshya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is amazing. The place is centrally located. Even after we check out, they were willing to keep our luggage while we go sightseeing. The location is perfect. Roms were clean and very nice
Stayed 1 night in Apr 2025

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value.

Great budget hotel in central Florence.
Stayed 4 nights in Mar 2025

10/10 Excellent

Alberto, Cambridge

Stayed 1 night in Jan 2025

10/10 Excellent

Graciela, San Francisco

Stayed 2 nights in Jan 2024

8/10 Good

Lorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was nice and very quiet. The staff was helpful and friendly. The room was a bit small and the WiFi had issues at times. The hotel is located conveniently around places to see within about 10 min walk. It is close to the train station as well. Overall, very happy staying at this hotel!
Stayed 6 nights in Nov 2024

8/10 Good

Spencer, Stouffville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and convenient.
Stayed 4 nights in Oct 2024

10/10 Excellent

Aayush

Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Stayed 1 night in Sep 2024

10/10 Excellent

Milenko

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Ninfa Karelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

I love the hotel, very friendly help me a lot with my taxi we were 6 people, love the area close to the cathedral, 100% Happy
Stayed 2 nights in Jul 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities
The room was incredible small but it had a cute balcony.
Stayed 1 night in Jun 2024

10/10 Excellent

Derek, Vancouver

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed many times at Palazzo Ognissanti and really enjoyed the spacious room for the three of us. Very convenient location for the train and the city centre. Will definitely stay again here when back in Florence!
Stayed 2 nights in Jun 2024

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Tatiane

Liked: Amenities, property conditions & facilities
The stay was good. I hope to came back soon
Stayed 3 nights in Jun 2024

10/10 Excellent

Cynthia

Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic room

The room I had was definitely NOT the best room at this nice hotel but I needed a budget friendly option. The room opened to the outside and didn’t have AC. I had to leave early so didn’t get to enjoy the breakfast that was included. The bed was pretty hard but that’s common in Europe/Italy. But the staff was incredibly friendly and helpful!
Stayed 1 night in May 2024

10/10 Excellent

LIOR

Liked: Cleanliness, staff & service, property conditions & facilities
Great location - walkable to every attraction. Friendly and helpful staff. Comfortable and clean room, with mini-fridge. Well maintained hotel. Great breakfast. Thanks for an enjoyable stay.
Stayed 4 nights in May 2024

6/10 Okay

Luciano

Travelled with partner
Liked: Cleanliness, staff & service
On the plus side, it is close to the train station (10 minute walk), it's a relative modern hotel with staffed reception area, great breakfast, two elevators, room was basic but comfortable, large bathroom. My main complaint was that the A/C was NOT working, when I complained, I was told hotel was full, so I couldn't change room. Their solution was to send up a fan. Luckyly we went in early May so weather was still cool, our room was over looking the inside patio, we had to sleep with the window open, so we didn't have a noise issue. But a/c not working is unacceptable! Major attraction were within walking distance (15-20) minutes, we are in mid 60's so took a rest halfway. We always sat at the Piazza di Santa Maria Novella which is a beautiful plaza! We has a couple of meals at the local pizzeria/Osteria MASO, a 2 minute walk, reasonable prices, good food, great service.
Stayed 1 night in Apr 2024

10/10 Excellent

igor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Philip

Stayed 1 night in Apr 2024