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Hotel Panama

3.0 star property

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Photo gallery for Hotel Panama

Front of property
Reception
Outdoor dining
Self-parking (surcharge) 20 per day
Interior entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Room service
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
Via XX Settembre, 80, Florence, FI, 50129
  • Place, Cathedral of Santa Maria del Fiore
    ‪16 min walk‬
  • Place, Piazza di Santa Maria Novella
    ‪18 min walk‬
  • Place, Uffizi Gallery
    ‪6 min drive‬
  • Airport, Florence (FLR-Peretola)
    ‪7 min drive‬

Room options

View all photos for Comfort Double Room, Bathtub

Minibar, in-room safe, desk, blackout curtains

Comfort Double Room, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

Basic Room | Minibar, in-room safe, desk, blackout curtains

Basic Room

  • Sleeps 2
  • 1 Large Single Bed

View all photos for Classic Room

Classic Room | Minibar, in-room safe, desk, blackout curtains

Classic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room, Balcony

Junior Room, Balcony | Minibar, in-room safe, desk, blackout curtains

Junior Room, Balcony

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Basic Single Room

Minibar, in-room safe, desk, blackout curtains

Basic Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room, Balcony

Comfort Room, Balcony | Minibar, in-room safe, desk, blackout curtains

Comfort Room, Balcony

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Panama

Hotel with a bar, near Cathedral of Santa Maria del Fiore
Along with a bar/lounge, this smoke-free hotel has self parking and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in and express check-out are on-site.
Hotel Panama offers 20 accommodations with minibars and a safe. 26-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

During your stay at Hotel Panama, you'll be within walking distance of Cathedral of Santa Maria del Fiore. You'll find features such as free WiFi in public areas, plus a bar and concierge services. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Central Market and Gallery of the Academy of Florence
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Hotel Panama, you'll find a terrace, a vending machine, and multilingual staff. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Hotel Panama also features tour/ticket assistance, a garden, and concierge services. Parking is available for a fee.

This 3-star Florence hotel is smoke free.

Room service (during limited hours) is available.

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in fee: EUR 25 for check-in after midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 25.00 per stay
  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 20 per day
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee: EUR 25 for check-in after midnight
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1Q7NP2S4L
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Panama Florence
Panama Florence
Hotel Panama Hotel
Hotel Panama Florence
Hotel Panama Hotel Florence

Hotel Panama Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 204 out of 707 reviews
Rating 8 - Good. 310 out of 707 reviews
Rating 6 - Okay. 108 out of 707 reviews
Rating 4 - Poor. 44 out of 707 reviews
Rating 2 - Terrible. 41 out of 707 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

6.2/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Maria

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The AC definitely was not working. It felt like it was 100 degrees in the room it was suffocating. That in itself made the stay very uncomfortable for us.
Stayed 1 night in Jun 2025

4/10 Poor

Freddy

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
I had a very disappointing experience during my stay at this hotel. Their website clearly mentions that the rooms have air conditioning, but when I arrived, there was none. I called the main office to ask about it, and they told me the hotel does not have AC, even though it was 80 degrees outside. I was left miserably hot and uncomfortable the entire time. On top of that, the room had no fridge, so I could not keep any drinks or food cold. The room itself was small, old, and worn down. It did not match what was advertised online, and I would not stay here again.
Stayed 3 nights in May 2025

6/10 Okay

Jennifer

Stayed 1 night in May 2025

10/10 Excellent

Joseph, TUCSON

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propertys a little far from downtown historic area for walking but was excellent and easy to get cabs or Ubers.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s close to everything , very easy to get around. Staff is super friendly and knowledgeable.
Stayed 1 night in Apr 2025

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Heater sounds like a train. Room was either freezing or super hot
Stayed 3 nights in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bait-and-switch.

Working to obtain a refund. Our room felt wet and was attached to an outdoor space that was not usable as it was wet and the furniture was not clean. It was so humid we were concerned about mold. The room had wallpaper falling down. The heater was broken, there was barely any light and there was only one power receptacle within the room. The room pics didn’t match the booking and the Receptionist stated that was Hotels.com issue. Felt like a bait-and-switch situation. Opted to go to another hotel. Still trying to get a refund for the room booking and the city tax they collected at check in weeks later.
Stayed 13 nights in Jan 2025

2/10 Terrible

Nancy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Disgusting Hotel! At this property, we were given a room WITHOUT windows! (Misleading advertising). The toilet was inside the shower. Please read that again, the toilet was inside the shower!!! The room didn't have air conditioning, only heater. The wallpaper was coming off and it had yellow stains. The buttons of the elevator didn't work. So, good luck trying to get in the elevator. The entrance doors from the hotel, had a sign in Italian that read: "Authentic doors don't work, open with your hands." Just pathetic! It's illegal to rent a room without windows; so, I don't understand why this hotel it's here on Expedia. We refuse to spend any time in the room that they gave us. So, we spent about an hour searching for another accomodation in Florence in such a short notice. Hotel Panama refused to refund our money. So, we're now still fighting for it with our credit card company. Don't book in this hotel. It's dilapidated! Shame on Expedia for suggesting this hotel.
Stayed 3 nights in Jan 2025

2/10 Terrible

Stephen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They canceled my hotel reservation when I was on a flight from America. They called me but did not leave a voice message after being awake 40 hours they did not even help me find another hotel. Staff was very rude and apologized, but gave me no reason for canceling my reservation after I booked a month ahead of time. I do not recommend this place for anybody they are not reliable avoid at all cost.
Stayed 3 nights in Jan 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service
Everything was perfect! Just the last day they didn’t had hot water
Stayed 2 nights in Jan 2025

6/10 Okay

Vivan

Liked: Cleanliness
Disliked: Property conditions & facilities
No shower curtain or door , water spills everywhere
Stayed 1 night in Aug 2024

6/10 Okay

Joann

Disliked: Cleanliness, property conditions & facilities, room comfort
Room was very stuffy. Air conditioning not good. Room had mold on wall and in shower.
Stayed 1 night in Oct 2024

10/10 Excellent

Norlando, South San Francisco

Stayed 2 nights in Sep 2024

4/10 Poor

Ellen

Stayed 2 nights in Sep 2024

8/10 Good

PAOLO

Stayed 3 nights in Sep 2024

8/10 Good

Itzel, San Diego

Stayed 3 nights in Aug 2024

6/10 Okay

Taj

Liked: Cleanliness, staff & service, amenities
This hotel is situated walking distance to some of the best spots Florence has to offer. Restaurants are nearby so you don’t have to rely on transportation. The only complaint that I have is that the wi-fi did not work on the upper level. I spoke with front desk and the manager about it and nothing was done about it. I thought a complimentary breakfast would have sufficed to compensate for the inconvenience but there was no remedy or offer to help mediate the issue. Overall, it’s a beautiful room that’s equipped with a bathtub and patio to smoke or catch a tan. Hopefully the wi-fi is better in the coming weeks
Stayed 3 nights in Aug 2024

4/10 Poor

FRANCIS

Disliked: Property conditions & facilities
Budget hotel, Tv no connection, Wi-Fi not working properly. No hot water early in morning.
Stayed 3 nights in Aug 2024

6/10 Okay

Valeria

Travelled with partner
Liked: Cleanliness, staff & service
The room only had one window on the ceiling and it was super small, no lighting and felt suffocating. The shower and the toilet occupied the same space. So water just fell everywhere. Not really close to any tourist spots. The room was clean enough and the staff was nice but overall not worth it for the price.
Stayed 2 nights in Aug 2024

6/10 Okay

Victoria

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Walking distance to amenities and attractions!
Stayed 2 nights in Aug 2024

2/10 Terrible

Sofia

Travelled with family
Disliked: Staff & service
The woman who greeted us upon arrival on the 13th of August in the afternoon around 4pm, was incredibly rude. She was not helpful in the least and gave attitude. The bedroom provided was not what I paid for or asked for. I had asked for 2 twin beds and we got 1 bed in the worst possible room. The towels smelled like white vinegar, there was no shower curtain and water would splash everywhere, the room was very badly lit, and to top it all off, we got ants all over our bags because I guess there is an infestation of some sort.
Stayed 2 nights in Aug 2024

4/10 Poor

Briana

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the staff, the morning breakfast and location was walkable to Florence. The few issues we would have appreciated a bit more: it was the hottest week on record and our room was not cool enough after being out all day. The bed was very hard, that made resting in a hotter room after a long day of walking through Italy a challenge too. The shower was tricky to learn because it didn’t have a curtain and we had to try hard not to splash water on the floor. Otherwise- we looked forward to the breakfast and the quaint look of the hotel.
Stayed 7 nights in Jul 2024

6/10 Okay

Sunny

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Huaimin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a fraud. No AC - claiming to fix AC but no one showed up - check all reviews running into this same problem. Lied to Expedia that they fixed AC after we left therefore declined to refund. Actually we went back later to drop the key and knew AC wasn’t fixed at all. The air in the room was extremely stuffy and the window opened to the street, thus unsafe to open at all. Expedia customer service is willing to help, but the situation just got too complicated as the hotel was intentionally exploiting the communication and procedural loopholes.
Stayed 4 nights in Jun 2024