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Victoria Hotel

4.5 star property

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Photo gallery for Victoria Hotel

Exterior
Superior Double or Twin Room | 1 bedroom, premium bedding, pillow-top beds, in-room safe
Daily buffet breakfast (EUR 13.5 per person)
Lobby sitting area
Lobby sitting area

Popular amenities

  • Bar
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Elbestrasse 24-26, Kaiserstrasse 59, Frankfurt, HE, 60329
  • Römerberg
    ‪14 min walk‬
  • Frankfurt Christmas Market
    ‪14 min walk‬
  • Frankfurt Trade Fair
    ‪15 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Single Room

9.2 out of 10
Wonderful
(21 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double or Twin Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Double or Twin Room

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Triple Room

Triple Room | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Triple Room

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Double or Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Standard Double Room Single Use

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Double Room Single Use

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 1
  • 1 Double Bed

Similar properties

View from property

The Frankfurt Hotel

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
4.3 out of 5, Excellent, (1003)
The price is €76
for 1 room
includes taxes & fees
8 Aug - 9 Aug
The Frankfurt Hotel

About this property

Victoria Hotel

Luxury hotel with 24-hour front desk and bar/lounge
A bar/lounge, concierge services and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
Victoria Hotel offers 73 accommodations with a safe and a hairdryer. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Victoria Hotel. During your stay, you're just a quick walk from Financial District. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the comfortable guestrooms and the helpful staff
  • Within a 15-minute walk of Frankfurt Christmas Market and Römerberg
Victoria Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The luxury Victoria Hotel also features laundry facilities, dry cleaning/laundry services, and express check-out.

This 4.5-star Frankfurt hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Languages

English, Filipino, French, German, Italian, Polish, Russian, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; reservations required

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 13.50 per person
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13.5 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Victoria Frankfurt
Victoria Hotel Frankfurt
Victoria Hotel Hotel
Victoria Hotel Frankfurt
Victoria Hotel Hotel Frankfurt

Victoria Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 467 out of 1004 reviews
Rating 8 - Good. 387 out of 1004 reviews
Rating 6 - Okay. 95 out of 1004 reviews
Rating 4 - Poor. 39 out of 1004 reviews
Rating 2 - Terrible. 16 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Room comfort

I would not return.

Extremely friendly and helpful reception staff. Quite a decent bathroom, well-functioning air conditioning. My room had a mattress deformed from age, saggy and torn pillows. There was no place to unpack and then store my suitcase. Despite the hanger, I was woken up by banging on the door and the scream of "Houskeeping!!!". Fast, comfortable elevator, decent breakfast. Very misleading 4 stars superior indicating the hotel class... I have no idea who was at fault - the hotel or the company I booked with, but the room I was assigned at the hotel did not resemble the ones presented in the photos on hotels.com at all
Stayed 4 nights in Apr 2025

2/10 Terrible

SOHYUN

Stayed 1 night in Apr 2025

8/10 Good

Toufik

Liked: Cleanliness, staff & service, property conditions & facilities
Great value hotel to stay in. Nice staff and does the job super well for needing a one-person comfortable room. Only feedback I have is that would be nice to install card reader outside the hotel to get in using room card during late hours. The reception is always there by the door but I had the bad luck of getting to the hotel one late night while receptionist was in the the restroom. I would stay here again and recommend others to do the same.
Stayed 3 nights in Apr 2025

10/10 Excellent

Matthew

Stayed 4 nights in Apr 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a vibrant commercial area.
Stayed 2 nights in Apr 2025

6/10 Okay

Max, KAOHSIUNG

Liked: Staff & service
Disliked: Property conditions & facilities
The area near by and no parking.
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort

Left after one night!

This hotel is in a terrible part of the city. Drug dealers and prostitution just outside the building. Noise is terrible at night with drunk shouting, fighting and police sirens all night long. Avoid it if possible.
Stayed 2 nights in Mar 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property was centrally located and just a few blocks from the train and metro station. I find the hotel charming in an old world way but it is very close to the red light district.
Stayed 5 nights in Jan 2025

10/10 Excellent

Wing Yin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Great staffm
Stayed 1 night in Mar 2025

4/10 Poor

L

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Sylvia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient locations to all major attractions, just a few team stops away. Many dining choices and convenient shops around for water and general needs. The staffs are helpful and polite. Reasonable prices. Strongly recommended and will stay here again.
Stayed 8 nights in Feb 2025

8/10 Good

Theresa

Near Frankfurt main train station and walkable to many tourist spots.
Stayed 2 nights in Jan 2025

10/10 Excellent

Audley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Shana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay for a quick stay. We took the train into the city, so it was the perfect location. The hotel staff were very attentive, friendly and great for recommendations.
Stayed 1 night in Dec 2024

10/10 Excellent

Ganbat

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Jan 2025

8/10 Good

Neeraj, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy to get anywhere from there, Lots of food options near by. Hotel is clean but needs some cosmetic repairs in places … tv remote battery was corroded and couple of cuts in the bed upholstery near foot of the bed. Area is kinda sketchy but as long as you keep your wits about yourself, you should be fine. Staff is super helpful and nice.
Stayed 1 night in Jan 2025

4/10 Poor

YAN, Palo Alto

Travelled with family
Disliked: Cleanliness, property conditions & facilities
There were no face towels, had to use the bath towel for everything. Shower was kind of broken. The rooms were not sound proof and you could hear every person walking past from the outside.
Stayed 1 night in Jan 2025

8/10 Good

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We opted to stay here as it was close to the main train station and we had an early train to catch in the morning. It’s not in the greatest area, but we expected that given that it’s in the heart of a major city with a wide variety of people coming and going. There was a great Thai restaurant right across the street that was open later than most and a place to do our laundry which wasn’t far from there either. Overall it was a decent hotel, but not a nice as the one we stayed in the first night that we came to Frankfurt a week prior. That one was a bit further from the train station which was fine since we didn’t have a train to catch the next day. Breakfast at Victoria didn’t start until later in the morning so we didn’t get to eat at the hotel and instead grabbed a bite at the train station.
Stayed 1 night in Jan 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

IAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really helpful staff would recommend this hotel to anyone looking to visit Frankfurt
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is about a 10 min walk from the train station. It is about another 10'ish minutes to the Christmas market. The staff is more than happy to hold your luggage if your room is not ready which is great. We were three and the room was perfect set up so there was no bumping into each other and room for luggage. There is an elevator which is handy. Wee balcony to watch the world go by. Bathroom was spacious. Would recommend it.
Stayed 2 nights in Dec 2024

8/10 Good

ALAN, Las Vegas

Liked: Cleanliness, staff & service, amenities
Stay here every year I visit franksurt for th Xmas market. This time only 1 major complaint room 306 mattress had a broken spring that came out of the matress and could be Dangerous. I turned the matress over which temporaly solved the problem, but the matress needs to be replaced.
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was amazing!
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location: central to everything that tourists would like to do. Vibrant local neighborhood, which may seem scruffy to some, but in fact it’s a very safe and fun area. I’ll definitely be staying here again. Staff are fantastic!! Buffet breakfast is perfect.
Stayed 2 nights in Dec 2024