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Four Points Flex by Sheraton Fukuoka Hakata

3.0 star property

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Photo gallery for Four Points Flex by Sheraton Fukuoka Hakata

Exterior
In-room safe, desk, blackout curtains, free WiFi
In-room safe, desk, blackout curtains, free WiFi
Reception
Combined shower/bathtub, deep-soaking bathtub, free toiletries

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
3-6-7 Hakata Ekimae, Hakata, Fukuoka, Fukuoka, 812-0011
  • Place, Sumiyoshi Shrine
    ‪6 min walk‬
  • Place, Canal City Hakata
    ‪6 min walk‬
  • Place, Kushida Shrine
    ‪11 min walk‬
  • Airport, Fukuoka (FUK)
    ‪7 min drive‬

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | In-room safe, desk, blackout curtains, free WiFi

Room, 1 Double Bed

7.4 out of 10
Good
(6 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, 1 Single Bed

Room, 1 Single Bed | In-room safe, desk, blackout curtains, free WiFi

Room, 1 Single Bed

7.6 out of 10
Good
(18 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | In-room safe, desk, blackout curtains, free WiFi

Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Four Points Flex by Sheraton Fukuoka Hakata

Along with a restaurant, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station and a front desk safe.
Four Points Flex by Sheraton Fukuoka Hakata offers 217 accommodations with a safe and complimentary slippers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, toilets with an electronic bidet and complimentary toiletries.

This Fukuoka hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the overall property condition at Four Points Flex by Sheraton Fukuoka Hakata. During your stay, you're just a quick walk from Canal City Hakata. You'll find features such as free WiFi in public areas, plus a restaurant and dry cleaning service.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Amenities include newspapers, a front desk safe and a computer
  • 7 minutes by foot from Canal City Hakata and a 2-minute drive from Fukuoka Anpanman Children's Museum
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Four Points Flex by Sheraton Fukuoka Hakata.

This 3-star Fukuoka hotel is smoke free.

Four Points Flex by Sheraton Fukuoka Hakata has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Thin carpet in room

More

  • 1 building
  • 11 floors
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 5 and younger are not allowed at this property. All guests older than 5 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 5 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

UNIZO Hakataeki Hakataguchi
HOTEL UNIZO Hakataeki Hakataguchi
Four Points Flex by Sheraton Fukuoka Hakata Hotel
Four Points Flex by Sheraton Fukuoka Hakata Fukuoka
Four Points Flex by Sheraton Fukuoka Hakata Hotel Fukuoka

Four Points Flex by Sheraton Fukuoka Hakata Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 530 out of 1000 reviews
Rating 8 - Good. 349 out of 1000 reviews
Rating 6 - Okay. 83 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Chan

Liked: Cleanliness
Stayed 5 nights in Dec 2025

10/10 Excellent

Boldsukh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, but room was smaller than we expected.
Stayed 4 nights in Dec 2025

8/10 Good

Brian

Stayed 3 nights in Nov 2025

10/10 Excellent

Dale

Travelled with group
Liked: Cleanliness, staff & service
Room was spotless and the staff was very friendly and polite, staff every helpful in teaching me Japanese saying that help tremendously in my stay. Thank you. Subete ni kasha shimasu
Stayed 6 nights in Nov 2025

10/10 Excellent

CHUI MEI

Stayed 3 nights in Nov 2025

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and had a good layout. We were able to make coffee and tea and, we even had teaspoons which is not always the case in other hotels on our trip. We were well positioned to comfortably walk to many sights and had easy access to the Hakata Station and the subways.
Stayed 4 nights in Nov 2025

10/10 Excellent

Barb

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room. Very helpful and polite staff.
Stayed 2 nights in Nov 2025

8/10 Good

KHENG HONG

Liked: Staff & service, amenities, property conditions & facilities
Small room. At least a 15-min walk to Fukuoka Station. Can lose direction at night when returning to hotel
Stayed 5 nights in Oct 2025

8/10 Good

Naomi

Liked: Property conditions & facilities, room comfort
Comfortable and convenient but a little pricy for what it is.
Stayed 1 night in Oct 2025

10/10 Excellent

Ryan

Stayed 1 night in Sep 2025

10/10 Excellent

mok, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property, cosy rooms and good location
Stayed 4 nights in Sep 2025

6/10 Okay

Jerome

Liked: Staff & service
Disliked: Amenities
The laundry machine was expensive and does not function properly.
Stayed 3 nights in Jun 2025

6/10 Okay

Ramesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Rooms are very small, no veg food in breakfast. Rest all are fine
Stayed 6 nights in May 2025

8/10 Good

Lalith

Stayed 7 nights in May 2025

6/10 Okay

philippe

Stayed 1 night in May 2025

6/10 Okay

Tim

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Average accommodation, not a typical Sheraton

One night stay, good basic accommodation, new and clean and generous bathroom. But don't be fooled by the Sheraton name this is not a four star Sheraton Hotel. It is a good medium standard hotel. But if a walk from Hakara Station despite appearing close on the map and the staff were not particularly helpful or friendly. Good for a short stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Quan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, close to station.
Stayed 5 nights in Nov 2024

6/10 Okay

Susanna

Stayed 5 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Clean and quiet. Around 10 minute walk from Hakata station.
Stayed 1 night in Jul 2024

10/10 Excellent

ASAKO

Stayed 1 night in Jul 2024

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great all around hotel.

Great hotel within 10 min walking distance of Hakata Station (& even closer to many bus routes). Room & bathroom were spacious & clean, with excellent ventilation & temperature control. Comfortable bed. Very good breakfast. Friendly, helpful staff.
Stayed 3 nights in May 2024

8/10 Good

Yumi

Stayed 1 night in Mar 2024

10/10 Excellent

CHI SHING

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and polite staff
Stayed 10 nights in Mar 2024

10/10 Excellent

Mildred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, the staff was kind in every moment, near from Hakata station.
Stayed 4 nights in Mar 2024

10/10 Excellent

Ritchie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Feb 2024