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White Swan Hotel

5.0 star property

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Photo gallery for White Swan Hotel

Enjoy a romantic dinner for two with a view of the city and water.
Property video
Enjoy a panoramic view of the river and city skyline from this stylish room, featuring a curved glass table, sofa set, and decorative wall piece.
Relax by the serene pool surrounded by lush palm trees and beautifully maintained gardens.
Experience the grandeur of our hotel lobby, featuring a central atrium, reception desks, and a decorative fountain.

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Housekeeping

Explore the area

Map
No.1, Shamian South Street, Guangzhou, Guangdong, 510133
  • Shangxiajiu Pedestrian Street
    ‪13 min walk‬
  • Beijing Road Pedestrian Street
    ‪4 min drive‬
  • Yuexiu Park
    ‪4 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room City View Queen Bed

Standard Room City View Queen Bed | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room City View Queen Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Deluxe Room City View King Bed

1 bedroom, premium bedding, minibar, in-room safe

Club Deluxe Room City View King Bed

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe Room River View King Bed

1 bedroom, premium bedding, minibar, in-room safe

Club Deluxe Room River View King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 60 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room City View Twin Bed

Deluxe Room City View Twin Bed | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room City View Twin Bed

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Premier Suite River View King Bed

Club Premier Suite River View King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Club Premier Suite River View King Bed

8.0 out of 10
Very good
(1 review)
  • 90 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room River View King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room River View King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 60 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room City View Twin Bed

Standard Room City View Twin Bed | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room City View Twin Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 30.0 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room City View King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room City View King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room River View Twin Bed

Deluxe Room River View Twin Bed | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room River View Twin Bed

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room (2 Beds)

1 bedroom, premium bedding, minibar, in-room safe

Standard Twin Room (2 Beds)

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe River-view Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe River-view Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe City-view King Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe City-view King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Club Premier Suite

1 bedroom, premium bedding, minibar, in-room safe

Club Premier Suite

  • Sleeps 2
  • 1 King Bed

View all photos for CLUB DELUXE ROOM CITY VIEW

1 bedroom, premium bedding, minibar, in-room safe

CLUB DELUXE ROOM CITY VIEW

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe River-view King Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe River-view King Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for CLUB DELUXE ROOM RIVER VIEW

1 bedroom, premium bedding, minibar, in-room safe

CLUB DELUXE ROOM RIVER VIEW

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe City-view Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe City-view Twin Room

  • Sleeps 2
  • 2 Single Beds

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About this property

White Swan Hotel

Luxury hotel with 4 restaurants and fitness centre
4 restaurants, an outdoor pool and a fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site. Housekeeping is available on request.
White Swan Hotel offers 520 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 50-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at White Swan Hotel. During your stay, you're just a quick walk from Shamian Exhibition Hall. Features include free WiFi in public areas and free self-parking, plus 4 restaurants.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy Mediterranean cuisine while dining at Silk Road Grill
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 3-minute drive from Sacred Heart Cathedral and a few minutes from Lychee Bay Park
  • Train station pick-up shuttle service available for a fee
White Swan Hotel offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 26910 square feet (2500 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury White Swan Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Guangzhou hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Silk Road Grill – This restaurant specialises in Mediterranean cuisine and only serves dinner.
River Cafe – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Jade River – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Flavors of China – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
White Swan Deli – This delicatessen only serves light fare. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (CNY 30 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 228 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Flavors of China
  • Jade River
  • River Cafe
  • Silk Road Grill
  • White Swan Deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 26,910 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 28 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property provides Overseas Buyer registration service for the Canton Fair, as well as transport via ferry to the Canton Fair Complex during fair dates.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 575.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 228 per person
  • Valet parking fee: CNY 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 575.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
White Swan Hotel offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

White Swan Hotel Guangzhou
White Swan Hotel
White Swan Guangzhou
Hotel White Swan
White Swan Hotel Hotel
White Swan Hotel Guangzhou
White Swan Hotel Hotel Guangzhou

White Swan Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 689 out of 980 reviews
Rating 8 - Good. 228 out of 980 reviews
Rating 6 - Okay. 40 out of 980 reviews
Rating 4 - Poor. 13 out of 980 reviews
Rating 2 - Terrible. 10 out of 980 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable!
Stayed 3 nights in Apr 2025

10/10 Excellent

XUEYI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Good food good staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Christine

Stayed 1 night in Apr 2025

10/10 Excellent

Lei

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 1st 5 star hotels in Guangzhou still shining bright now a days!
Stayed 3 nights in Mar 2025

2/10 Terrible

Gain wah

Stayed 1 night in Apr 2025

8/10 Good

Fannie

Stayed 2 nights in Apr 2025

10/10 Excellent

Fan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service and location. Executive lounge food is fair compared to other hotels in the same level in the same city. Best view of the room and the room was newly renovated.
Stayed 4 nights in Dec 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy my stay at the White Swan Hotel. The staff provided very courteous & excellent services. The breakfast buffet & the Chinese dim sum lunch & Chinese fine dining are all excellent & delicious. The room I stayed is very clean & very comfortable. I will return to stay there for sure.
Stayed 5 nights in Apr 2025

10/10 Excellent

Astri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The White Swan hotel has upgraded and renovated over the last few years and the result is amazing: an elegantly designed, professionally and warmly run hotel, filled with art in the halls and lobby, with delicious buffet or a la carte breakfasts and other meals. There is also a tasteful bar with night views of the city across the river and a lovely outdoor swimming pool and hot tub. Beautiful rooms feature great city or river views and super comfortable beds and bedding made for great rest between outings in this huge bustling city. The hotel’s location between the river and the old European quarters called the Shamian district, brings history and contemporary life together. This area is beautifully landscaped, and is filled with cafés and shops and bronze sculptures of daily life and leisure for children and adults. I look forward to returning. The only recommendation I have is that the front desk staff should know what a cultural treasure of international quality the modern museum right across the river is and have information, especially for foreign guests, about the small ferry from Ma Tou - a five minute walk from the hotel’s 1st floor entrance - which, for 2 yuan, takes one right across the river to the museum (which is three museums on one). Thank you, White Swan’s excellent staff, from bellboys and concierge, to front desk and restaurant staff and housekeeping.
Stayed 3 nights in Mar 2025

10/10 Excellent

Wai Chuen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with very supportive staff. Good facility and room. Highly recommended to any travellers.
Stayed 3 nights in Mar 2025

8/10 Good

Albert, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its truly a 5 star hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Yuchan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Cecilia

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
There was an issue with the electronics in my room and the staff resolved it promptly.
Stayed 5 nights in Mar 2025

10/10 Excellent

wai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ben at the reception who greeted us warmly was trying very hard to find us a quiet room. In the end, he upgraded us to a better room. Our room was spacious, very clean with comfy beds and well appointed furnishings. We thoroughly enjoyed our stay at the White Swan.
Stayed 2 nights in Mar 2025

10/10 Excellent

kathryn

Travelled with partner
Liked: Amenities
We arrived at 8 in the morning because of an early flight and expected to just leave our baggage. In fact they let us have our room early which was fantastic. I’m sure the rooms at the back are great but the river room we had has such a spectacular view that it was worth paying the extra.
Stayed 2 nights in Mar 2025

10/10 Excellent

JING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've had a wonderful stay at White Swan Hotel. The hotel is clean, comfortable, has great amenities, and the staff is friendly. The location is also amazing. The hotel's foods are excellent, and the views from the room are great. Tried couple other five stars hotel in Guangzhou but always wanted to come back to white swan, I guess this is the only hotel on my Guangzhou list from now on.
Stayed 2 nights in Mar 2025

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Sun Yih

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2025

10/10 Excellent

Nuo

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and it is definitely the Signature 5 Stars Hotel in Guangzhou.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lawrence, Brampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent front desk staff and beautiful river view room. My wife and I had stayed in this hotel several times
Stayed 6 nights in Feb 2025

10/10 Excellent

Jiansheng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Feb 2025

10/10 Excellent

Jiansheng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Feb 2025

10/10 Excellent

Lawrence, Brampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it’s still the same issue. dining room staff need to be trained to compete with other fine dining restaurant. Had dinner at the jade river restaurant and tried the tasting menu and wasn’t too impressed. staff needed to be told to change the plates. very friendly but need to be more attentive. comparing with the fine dinner I had at the Grand Hyatt, jade river’s food and service and way way behind
Stayed 6 nights in Feb 2025

10/10 Excellent

Wan Yun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view and great service
Stayed 2 nights in Feb 2025