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Hilton Garden Inn Krakow

4.0 star property

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Photo gallery for Hilton Garden Inn Krakow

Snack bar
Room, 1 Queen Bed, Accessible | Premium bedding, in-room safe, desk, blackout curtains
Exterior
Room, 2 Single Beds | Premium bedding, in-room safe, desk, blackout curtains
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Marii Konopnickiej 33, Kraków, 30-302
  • ICE Krakow Congress Centre
    ‪8 min walk‬
  • Wawel Castle
    ‪15 min walk‬
  • Oskar Schindler Factory
    ‪5 min drive‬
  • Kraków (KRK-John Paul II - Balice)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Accessible

  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, 1 King Bed (Connecting Rooms)

Premium bedding, in-room safe, desk, blackout curtains

Family Room, 1 King Bed (Connecting Rooms)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed

  • City view
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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The price is €172
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includes taxes & fees
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About this property

Hilton Garden Inn Krakow

Hotel with free parking, a quick walk to ICE Krakow Congress Centre
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a business centre and conference space. Housekeeping is available on request.
Hilton Garden Inn Krakow offers 154 accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Krakow. During your stay, you're just a quick walk from ICE Krakow Congress Centre. Free WiFi in public areas, free self-parking and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and bicycles to rent
  • 8 minutes by foot from ICE Krakow Congress Centre and a 4-minute drive from Royal Road
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 4 meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 2303 square feet (214 square metres) and includes conference space. A fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hilton Garden Inn Krakow. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Kraków hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Hilton Garden Inn Krakow has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, German, Polish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 12 to 15 for adults and EUR 6 to 8 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Children's games
  • Children's toys
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,303 square feet of conference space
  • 4 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 16 June 2025 to 31 August 2025 (completion date subject to change). The following areas are affected:
  • Exterior

Guests will have access to the following alternative facilities during the renovation:

  • Business facilities

Renovation work will only be conducted on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 22 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 to 15 for adults and EUR 6 to 8 for children
  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: EUR 22 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Hilton Garden Inn Krakow offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hilton Garden Inn Hotel Krakow
Hilton Garden Inn Krakow
Krakow Hilton Garden Inn
Hilton Garden Inn Krakow Hotel Krakow
Hilton Garden Inn Krakow Hotel
Hilton Garn Inn Krakow Hotel
Hilton Garden Inn Krakow Hotel
Hilton Garden Inn Krakow Kraków
Hilton Garden Inn Krakow Hotel Kraków

Hilton Garden Inn Krakow Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 419 out of 644 reviews
Rating 8 - Good. 195 out of 644 reviews
Rating 6 - Okay. 23 out of 644 reviews
Rating 4 - Poor. 2 out of 644 reviews
Rating 2 - Terrible. 5 out of 644 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David, Stotfold

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and beautiful view
Stayed 1 night in Feb 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean; restaurant staff very friendly and efficient; room cleanness top! front desk staff a bit indifferent ...
Stayed 4 nights in Feb 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a family room on the top floor. The room was a perfect size for a family of 3. There was a great selection of options at breakfast. Staff were all very helpful. We liked the location, it was about a 25 minute walk to the old town and it was a quiet location.
Stayed 3 nights in Dec 2024

8/10 Good

Petr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Petr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Jozef

Disliked: Staff & service, property conditions & facilities
Elevator, main door did not work. and breakfast too busy and poor quality of food. staff not professional.
Stayed 1 night in Nov 2024

10/10 Excellent

YILONG

Stayed 3 nights in Sep 2024

8/10 Good

Donald, Jacksonville

Stayed 3 nights in Aug 2024

10/10 Excellent

Tyberiusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2024

8/10 Good

Nancy

Stayed 2 nights in Aug 2024

10/10 Excellent

Aneta

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel with friendly staff and delicious breakfast.
Stayed 2 nights in Jul 2024

10/10 Excellent

E.W.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast.
Stayed 3 nights in Jul 2024

10/10 Excellent

Hala

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel near the attractions

Excellent stay in this hotel very near the river wawel castle and the city center very helpful and friendly staff good breakfast
Stayed 2 nights in Jul 2024

10/10 Excellent

stanislaw, justice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you great place easy on easy off close to castle ,30 min walk to center Sukiennice, verry recommend Stan from Chicago
Stayed 2 nights in Jun 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. All good.
Stayed 3 nights in Jun 2024

8/10 Good

Janusz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking is an issue
Stayed 1 night in May 2024

8/10 Good

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room with great amenities and surprisingly good breakfast. TV channels could use a bit more choice.
Stayed 2 nights in Dec 2023

10/10 Excellent

stephen robert, Ellesmere Port

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really welcoming and friendly staff throughout the hotel. We enjoy walking so the distance into the Old Town and the Jewish Quarter were both fine, (about 20 minutes) some people may prefer a shorter walk. Lovely breakfast - you can make your own apple/carrot/spinach juice and waffles, omelettes and other eggs will be made fresh and the buffet is very good too. Bed was comfortable so we got a good night's sleep!
Stayed 5 nights in Nov 2023

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean, quiet and a perfect distance for a good walk to the old town and market square
Stayed 10 nights in Aug 2023

10/10 Excellent

j

Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
I booked a "Room, 1 Queen bed" and when I got there, they gave me the accessible room (for disabled etc). When I asked to change the room to a normal room, they said it was not possible and that I had booked an accessible room from Hotels.com. My booking clearly does not state that so I am not sure who messed this up. They have signs of the 'Hilton promise' which guarantees to make it right if something isn't just as we like it - this clearly is not true as they just brushed me off. Staying in a disabled room is just not the same as staying in a normal room and this tainted the trip as we had high hopes for our Hilton stay especially given that this hotel is not cheap either. Furthermore, the location is not close to public transport and was a bit of a walk. We ended up taking an Uber back. Even though the Ferris wheel and summer fair was opposite the hotel, you cannot cross the road to get to it as it is a highway. So to cross, you have to walk all the way to the end and walk all the way back. On the bright side, parking was free, and the breakfast was great. The waffles with fruits was a treat.
Stayed 1 night in Aug 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023