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Wyndham Grand Krakow Old Town

5.0 star property
VIP Access

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Photo gallery for Wyndham Grand Krakow Old Town

2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Front of property
Premium Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, minibar, in-room safe, individually decorated
Indoor pool, pool loungers
2 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa

Explore the area

View in a map
ul. Florianska 28, Kraków, Lesser Poland, 31-020
  • Royal Road
    ‪1 min walk‬
  • Main Market Square
    ‪3 min walk‬
  • Wawel Castle
    ‪17 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 Single Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking

Premium Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, minibar, in-room safe, individually decorated

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

Standard Queen Room-Non-Smoking

  • Sleeps 2

Premium King Suite with Sofa Bed-Non-Smoking

  • Sleeps 4

Deluxe King Suite with Sofa Bed-Non-Smoking

  • Sleeps 4

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

Deluxe Queen Room-Non-Smoking

  • Sleeps 2

2 Single Beds, Deluxe, Non-Smoking

  • Sleeps 2

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About this property

Wyndham Grand Krakow Old Town

Luxury hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. Change of towels is available on request
Wyndham Grand Krakow Old Town offers 60 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs and body treatments.
Wyndham Grand Krakow Old Town's great location gets high marks from our customers. During your stay, you're just a quick walk from Main Market Square. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy Italian cuisine while dining at Trattoria Degusti
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to body scrubs, body treatments or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the pool and the overall condition of the property
  • Just a 3-minute walk from Main Market Square and 6 minutes by car from Oskar Schindler Factory
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Wyndham Grand Krakow Old Town offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 1722 square feet (160 square metres) and includes conference space. A fitness centre, a sauna, and spa services are also featured at the luxury Wyndham Grand Krakow Old Town. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Kraków hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Trattoria Degusti – This restaurant specialises in Italian cuisine and serves brunch, lunch, dinner and light fare.
Restauracja Hotelowa – This restaurant specialises in Modern European cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Parking on site (PLN 150 per day)
  • Valet parking on site (PLN 150 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: PLN 140 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Restauracja Hotelowa
  • Trattoria Degusti

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,722 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Thin carpet in room

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PLN 100 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 250.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 140 per person
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 150 (one-way)
  • Self-parking fee: PLN 150.00 per day
  • Valet parking fee: PLN 150.00 per day
  • Pet fee: PLN 100 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 250.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Wyndham Grand Krakow Old Town offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Unicus Palace Krakow
Unicus Palace Krakow
Unicus Palace
Hotel Unicus Palace
Wyndham Krakow Old Town Krakow
Wyndham Grand Krakow Old Town Hotel
Wyndham Grand Krakow Old Town Kraków
Wyndham Grand Krakow Old Town Hotel Kraków

Wyndham Grand Krakow Old Town Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 818 out of 1002 reviews
Rating 8 - Good. 145 out of 1002 reviews
Rating 6 - Okay. 30 out of 1002 reviews
Rating 4 - Poor. 6 out of 1002 reviews
Rating 2 - Terrible. 3 out of 1002 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Brilliant location
Stayed 3 nights in May 2025

10/10 Excellent

Lee, New Albany

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
There is a nightclub next door which empties many evenngs around 4am, which often leads to some noise in the street. Depending where your room is located, it could be disruptive.
Stayed 5 nights in May 2025

10/10 Excellent

Justyna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All rooms are different in layout we were in room 105 . Spacious . Views limited but if you want views go to roof terrace . We will return
Stayed 4 nights in May 2025

10/10 Excellent

Rosemarie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t get any benefits as a VIP MEMBER we had dinner at their restaurant but didn’t get VIP discount . We like the location and the size of our we booked a suite
Stayed 4 nights in Apr 2025

8/10 Good

Louise

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in an excellent location. We appreciated the space and cleanliness of the room and it was a quiet haven in a central street. I wouldn’t hesitate to book again if visiting Krakow. Only two minor criticisms. The pool is too cold to the extent you can’t stay long. We booked this hotel as it had a pool so this was disappointing. Also breakfast service wasn’t ideal. We had to wait for a table all three mornings, not because it was full but because tables hadn’t been cleared. Plus we had to wait for essential breakfast items - cups for the coffee machine. Minor issues. Great facilities overall and we thoroughly enjoyed our stay. A warmer pool and would be five star review.
Stayed 3 nights in May 2025

10/10 Excellent

William

Stayed 4 nights in May 2025

10/10 Excellent

Brendan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is kind and helpful. As soon as a last-minute accommodation was needed they made it happen as soon as possible. Room service was excellent and everything about this location was clean.
Stayed 3 nights in May 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent hotel, swimming pool, spa, fantastic rooms with all you could ask for, excellent location in Old Town
Stayed 5 nights in Apr 2025

10/10 Excellent

dominika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was central Modern Clean and people were super friendly
Stayed 4 nights in Apr 2025

10/10 Excellent

JENNIFER MARIE, CALGARY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

JENNIFER MARIE, CALGARY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Fantastic location and our room was wonderful. We will definitely stay here again.

10/10 Excellent

Mariola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly. Only was problem with parking.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great service and rooms
Stayed 4 nights in Apr 2025

10/10 Excellent

Gary

Stayed 1 night in Mar 2025

10/10 Excellent

Samanthab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Richard, Providence

Travelled with pets, Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
NOT a 5 star hotel. Miserable staff. Average room with dirty carpet.
Stayed 3 nights in Mar 2025

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had such a lovely stay. We booked a deluxe room which was very nice, furnished well and had the finishing touches you would expect. The only small issue was the temperature of the room being too high despite the AC being on the lowest setting. as we were out exploring the city for most of the day it wasn’t too much of a problem therefore I didn’t flag it with the staff so haven’t knocked off any stars for that. The spa was also very nice and relaxing with great facilities, the only thing that would’ve topped it off was if the spa had provided a basic face wash or face towels. The staff were helpful, attentive and even helped us book an excursion. Overall a really lovely stay and I would definitely recommend to friends and family.
Stayed 4 nights in Mar 2025

10/10 Excellent

emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel - great amenities, location, breakfast and service
Stayed 2 nights in Mar 2025

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Marc Lennon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and nice room, great breakfast and good service from staff. Only downside really was at night there is a lot of street noise as it is the centre of the action, so if you are a light sleeper you will need ear plugs.
Stayed 3 nights in Mar 2025

8/10 Good

Philip

Stayed 2 nights in Feb 2025

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025