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Hard Rock Hotel Bali

5.0 star property

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Photo gallery for Hard Rock Hotel Bali

Relax by the resort pool surrounded by lush tropical vegetation and thatched-roof cabanas.
Relax in our outdoor lounge area with comfortable wicker seating and pendant lights.
Enjoy a meal in our restaurant with dining tables and wicker chairs, surrounded by large windows and a high ceiling.
Relax and unwind in this music-inspired room with a large bed, seating area, and desk for work or socializing.
Work out in style with state-of-the-art equipment and a contemporary design.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Spa

Explore the area

Map
Jalan Pantai Banjar Pande Mas, Kuta, Bali, 80361
  • Kuta Beach
    ‪1 min walk‬
  • Kuta Square
    ‪4 min walk‬
  • Legian Beach
    ‪2 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪4 min drive‬

Room options

View all photos for Loft Triple

Loft Triple | 1 bedroom, minibar, in-room safe, desk

Loft Triple

9.0 out of 10
Wonderful
(2 reviews)
  • 43 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Suite

1 bedroom, minibar, in-room safe, desk

Suite

  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Two Queens Premium

Deluxe Two Queens Premium | Bathroom | Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Deluxe Two Queens Premium

8.8 out of 10
Excellent
(10 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Rock Star Suite

1 bedroom, minibar, in-room safe, desk

Rock Star Suite

  • 125 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Roxity Family Suite

Luxury Roxity Family Suite | 1 bedroom, minibar, in-room safe, desk

Luxury Roxity Family Suite

  • 128 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Deluxe King

1 bedroom, minibar, in-room safe, desk

Deluxe King

9.0 out of 10
Wonderful
(32 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Roxity Family Suite

1 bedroom, minibar, in-room safe, desk

Roxity Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Deluxe Two Queens

Deluxe Two Queens | 1 bedroom, minibar, in-room safe, desk

Deluxe Two Queens

8.8 out of 10
Excellent
(10 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Premium

1 bedroom, minibar, in-room safe, desk

Deluxe King Premium

7.8 out of 10
Good
(13 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Trundle Bed

View all photos for Luxury Roxity Family Suite

1 bedroom, minibar, in-room safe, desk

Luxury Roxity Family Suite

  • Sleeps 2
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Deluxe King/Two Queens Premium

1 bedroom, minibar, in-room safe, desk

Deluxe King/Two Queens Premium

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Deluxe Two Queens Premium

1 bedroom, minibar, in-room safe, desk

Deluxe Two Queens Premium

  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe King Room

1 bedroom, minibar, in-room safe, desk

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Roxity Family Suite

1 bedroom, minibar, in-room safe, desk

Roxity Family Suite

  • Sleeps 2
  • 1 Single Bunk Bed and 1 Queen Bed

View all photos for Classic King

1 bedroom, minibar, in-room safe, desk

Classic King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Premium Queens

1 bedroom, minibar, in-room safe, desk

Deluxe Premium Queens

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic King Premium

1 bedroom, minibar, in-room safe, desk

Classic King Premium

  • Sleeps 2
  • 1 King Bed

View all photos for Rock Royalty Two Queens Pool Access

1 bedroom, minibar, in-room safe, desk

Rock Royalty Two Queens Pool Access

  • Sleeps 2
  • 1 King Bed

View all photos for Suite

1 bedroom, minibar, in-room safe, desk

Suite

  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Two Queens Courtyard Access

1 bedroom, minibar, in-room safe, desk

Deluxe Two Queens Courtyard Access

  • Sleeps 4
  • 2 Queen Beds

View all photos for Rock Royalty King Pool Access

1 bedroom, minibar, in-room safe, desk

Rock Royalty King Pool Access

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King/Two Queens

1 bedroom, minibar, in-room safe, desk

Deluxe King/Two Queens

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Deluxe King/Two Queens Courtyard Access

1 bedroom, minibar, in-room safe, desk

Deluxe King/Two Queens Courtyard Access

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Two Queens

1 bedroom, minibar, in-room safe, desk

Deluxe Two Queens

  • Sleeps 2
  • 2 Queen Beds

View all photos for Rock Star Suite

1 bedroom, minibar, in-room safe, desk

Rock Star Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Premium Room

1 bedroom, minibar, in-room safe, desk

Deluxe King Premium Room

  • Sleeps 2
  • 1 King Bed

View all photos for Rock Royalty King/Two Queens Pool Access

1 bedroom, minibar, in-room safe, desk

Rock Royalty King/Two Queens Pool Access

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Loft Triple

1 bedroom, minibar, in-room safe, desk

Loft Triple

  • Sleeps 3
  • 3 Queen Beds

Similar properties

Relax by the resort's interconnected pools surrounded by lush greenery and natural rock formations.

Grand Hyatt Bali

  • On private beach
  • Pool
  • Hot tub
  • Spa
4.4 out of 5, Excellent, (1001)
The price is €190
for 1 room
includes taxes & fees
26 Jul - 27 Jul
Grand Hyatt Bali

About this property

Hard Rock Hotel Bali

Luxury hotel on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hard Rock Hotel Bali's full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.
Hard Rock Hotel Bali offers 418 air-conditioned accommodations with minibars and espresso makers. 42-inch LED televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

2 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a complimentary water park, a sauna and a fitness centre.

Children aged under 17 years old are not allowed in the fitness facility without adult supervision. Guests aged under 17 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Rock Spa has 8 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 5 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Hard Rock Hotel Bali. During your stay, you're just a quick walk from Kuta Beach. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy Italian cuisine while dining at Jamie Oliver Kitchen
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Indulge with reflexology, body wraps or body scrubs at Rock Spa
  • Services include a children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the pool and the helpful staff
  • Steps from Kuta Beach and 6 minutes on foot from Kuta Square
  • Airport shuttle service available for a fee
Hard Rock Hotel Bali offers its guests a full-service spa, a complimentary water park, 2 outdoor swimming pools, and 2 hot tubs. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A children's pool, a fitness centre, and a sauna are also featured at the luxury Hard Rock Hotel Bali. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Kuta hotel is smoke free.

Jamie Oliver Kitchen – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Starz Diner – This restaurant specialises in Asian cuisine. Open daily.
Splash Bistro – This bistro specialises in Mediterranean cuisine. Open daily.
Hard Rock Cafe – This bar specialises in American cuisine. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Hard Rock Cafe
  • Jamie Oliver Kitchen
  • Splash Bistro
  • Starz Diner

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Free water park
  • Full-service spa
  • Gym
  • Karaoke
  • Playground
  • Rock climbing
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Pool toys
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • 6 buildings
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1998
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Mediterranean architecture
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hard Rock Hotel Bali

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 2150000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 1075000 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 310000 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hard Rock Hotel Bali offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 9120002421255
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bali Hard Rock
Bali Hard Rock Hotel
Bali Hotel Hard Rock
Hard Rock Bali
Hard Rock Bali Hotel
Hard Rock Hotel Bali
Hotel Bali Hard Rock
Hotel Hard Rock Bali
Hard Rock Hotel Bali Kuta
Hard Rock Kuta
Hard Rock Bali Kuta

Hard Rock Hotel Bali Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 515 out of 1002 reviews
Rating 8 - Good. 306 out of 1002 reviews
Rating 6 - Okay. 121 out of 1002 reviews
Rating 4 - Poor. 38 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

jorge marlon herrera moro

Stayed 2 nights in Apr 2025

4/10 Poor

JAVAD, Melbourne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We recently stayed at Hard Rock Bali and unfortunately, it fell well short of expectations. The room was small, dark, and lacked fresh air – no balcony and the noisy AC fan didn’t help. Bed and mattress quality were just average, nothing close to what you’d expect for the price. Amenities were more on par with a 3-star hotel. The breakfast experience was frustrating – overcrowded and chaotic with poor quality food, especially the pastries and hot items. It felt more like quantity over quality. Room service was a joke. We asked for a simple bowl to feed our baby, and were told it would take 20 minutes – unacceptable and unhelpful. The pool area looked promising at first, but almost all the poolside beds were marked as “reserved,” clearly prioritising guests who spent more on food and drinks. It didn’t feel guest-friendly at all.
Stayed 3 nights in Apr 2025

10/10 Excellent

Aman Mebrahtom

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard Rock Hotel Bali is incredibly family-friendly, offering a wide range of facilities and activities to keep the kids entertained all day. What truly stood out for us was the exceptional customer service — from top management to the frontline staff, everyone was warm and attentive. And of course, the pool is absolutely one of the best we’ve experienced!
Stayed 7 nights in Apr 2025

8/10 Good

Luke

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great pool area, very friendly staff, very good if you have young kids. Only let downs are the rooms are dated (but clean) and the cocktail making skills don't match the price. Overall still a good choice for a family or large group.
Stayed 4 nights in Apr 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
I loved The stay but I would recommend that the kids area or kids zone to be updated with more facilities for the kids
Stayed 6 nights in Apr 2025

10/10 Excellent

Annunziata

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to every thing
Stayed 7 nights in Mar 2025

10/10 Excellent

Yoo Song

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tomas

The web check in process was very convenient. And kids friendly pools and activities.
Stayed 3 nights in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall was all ok , except mess on Nyapi night quiet unorganised in the evening leaving many people without headset in center stage bar since music was only via headset that night. And room service limited till 23 with menu limitations as well.
Stayed 2 nights in Mar 2025

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 6 nights in Mar 2025

10/10 Excellent

lilli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Charlotte

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience at hard rock , staff were delightful and kids had a ball
Stayed 6 nights in Feb 2025

10/10 Excellent

Cheryl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying in Hilton the most during this trip. Swimming pool is amazing and relaxing. Great view from the cliff.
Stayed 2 nights in Mar 2025

6/10 Okay

SHAWN

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I was disappointed. Advertised as a smoke free property which it absolutely is not. Also watched Sunday as who I believe to be the bar manager and a few servers drinking shots and beers and the manager seemed drunk. Not appropriate. The pool is amazing! Other than the bar staff the rest are awesome! The rooms are dark and dated and disappointing. If you are not traveling with little ones I wouldn’t stay here.
Stayed 4 nights in Mar 2025

10/10 Excellent

Chee How

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, convenient location and friendly staff.....Great !!!
Stayed 6 nights in Mar 2025

8/10 Good

Sonam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Fatih

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Samuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that it had so much activities for the kids.
Stayed 2 nights in Feb 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Thomas

Stayed 6 nights in Feb 2025

10/10 Excellent

Jinsook

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Sayed

N.a
Stayed 4 nights in Feb 2025

10/10 Excellent

Adrian, Balga

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a brilliant 5 day vacation. Resort is amazingly good for families with kids, the pools themselves are huge, clean and well maintained and the slides are great. Lots of kids toys and activities in the pool, as well as an dedicated kids pool bar - absolutely great! Unfortunately, we had a small issue requiring us to see a doctor, the hotel has it's own clinic staffed by a nurse with an on-call doctor available in an hour or two, depending on traffic - very good for us, the experience was as good as it could be under the circumstances. We tried the sauna, gym and cold plunge pool as well as the massages, all were quite good. The breakfast was great, very varied and lots of options for all 6 of us. The poolside restaurant was also good, the portions of food are quite big, sometimes we found the kids meals to be sufficient even for us adults. Lots of Kuta around to explore, the Beachwalk Mall is about 7 min walk away and the Kuta Beach is a just across the road. Will definitely go again, the kids were absolutely thrilled with everything and even us grownups were more than satisfied, even if we didn't go for all the music and Rock parts of the Hard Rock empire.
Stayed 5 nights in Feb 2025

6/10 Okay

Douglas

Travelled with partner
Liked: Staff & service, amenities
The staff was overall excellent (polite and helpful). This property seems to be geared toward families... so if you do not care for "kid noise" I would give it a hard pass. Upon check-in I was sternly counseled of not getting tattoo ink on the bedding. Lol...I was not even wearing a Bintang tank top nor shirtless carrying a beer with braided hair! :)) The room was missing some areas regarding cleanliness. The drawers holding the tea and coffee looks like it was not cleaned in ages. The room aircon can not be set lower than 20 deg. C...so the humidity was a bit uncomfortable (enhanced by guests not keeping the hall corridor door closed) It was an interesting experience though and was happy to experience Hard Rock during my short visit.
Stayed 2 nights in Feb 2025

10/10 Excellent

BIKESH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy stay
Stayed 4 nights in Feb 2025

10/10 Excellent

Samuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Pools that’s for sure. There was literally nothing I can fault.
Stayed 1 night in Feb 2025