Tokyu Stay Kyoto Sanjo-Karasuma

3.5 star property

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Photo gallery for Tokyu Stay Kyoto Sanjo-Karasuma

Front of property
Lobby lounge
Garden Twin Room, Japanese Style, Non Smoking | 1 bedroom, in-room safe, desk, blackout curtains
Daily buffet breakfast (JPY 1530 per person)
Hallway

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
392 Kakimotocho, Nakagyo-ku, Kyoto, Kyoto, 604-8173
  • Yasaka Shrine
    ‪3 min drive‬
  • Heian Shrine
    ‪3 min drive‬
  • Kiyomizu Temple
    ‪5 min drive‬
  • Osaka (ITM-Itami)
    ‪45 min drive‬

Room options

Garden Twin Room with Washing Machine, Japanese Style (Single Use)

  • 34 sq m
  • Sleeps 2
  • 2 Large Single Beds and 2 Single Futons

Standard Twin Room with Washing Machine (Single Use)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 2 Large Single Beds

Standard Double Room with Washing Machine (Single Use)

  • Sleeps 2
  • 1 Queen Bed

Garden Twin Room with Washing Machine, Japanese Style (For 4 People)

  • Sleeps 6
  • 2 Large Single Beds and 2 Single Futons

Garden Twin Room with Washing Machine, Japanese Style (For 3 People)

  • Sleeps 5
  • 2 Large Single Beds and 2 Single Futons

Standard Twin Room with Washing Machine (For 2 People)

9.4 out of 10
Exceptional
(14 reviews)
  • Sleeps 4
  • 2 Large Single Beds

Standard Double Room with Washing Machine (For 2 People)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 1 Queen Bed

Garden Twin Room with Washing Machine, Japanese Style (For 2 People)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

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About this property

Tokyu Stay Kyoto Sanjo-Karasuma

Hotel with a restaurant, near Yasaka Shrine
A restaurant, concierge services and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site. Housekeeping is available once per stay.
Tokyu Stay Kyoto Sanjo-Karasuma offers 182 air-conditioned accommodations with all-in-one washer/dryers and a safe. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Tokyu Stay Kyoto Sanjo-Karasuma. During your stay, you're just a quick walk from Shijo Street. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Heian Shrine and a few minutes from Yasaka Shrine
There's a restaurant on site. WiFi and wired Internet are free in public spaces. A vending machine, tour/ticket assistance, and concierge services are also featured at Tokyu Stay Kyoto Sanjo-Karasuma.

Smoking is allowed in designated areas at this 3.5-star Kyoto hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
京都ことこと 烏丸御池店 – On-site restaurant.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,530 per person
  • A restaurant

Restaurants on site

  • 京都ことこと 烏丸御池店

Family friendly

  • All-in-one washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 9 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • All-in-one washer/dryer
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's Annex Building will be closed from June 4-August 30, 2025, due to maintenance.
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1530 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Kyoto Ryougaemachi Dori Sanjo Karasuma Hotel
Tokyu Stay Ryougaemachi Dori Sanjo Hotel
Tokyu Stay Kyoto Ryougaemachi Dori Sanjo Karasuma
Tokyu Stay Ryougaemachi Dori Sanjo
Tokyu Stay Ryougaemachi Dori

Tokyu Stay Kyoto Sanjo-Karasuma Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 694 out of 1010 reviews
Rating 8 - Good. 225 out of 1010 reviews
Rating 6 - Okay. 62 out of 1010 reviews
Rating 4 - Poor. 23 out of 1010 reviews
Rating 2 - Terrible. 6 out of 1010 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Jorge

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in a quiet area but just a couple blocks away from dining options. We walked everywhere from here including Nishiki Market (10 min walk) Room was very spacious and comfortable. Would highly recommend.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kako

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Karasuma Oike

Convenient location. Hotel staff are very helpful and courteous. Highly recommended.
Stayed 5 nights in Apr 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and accessible to everything. Great service and looks all new.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the size of the rooms for my family of 4
Stayed 3 nights in Apr 2025

10/10 Excellent

victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quite new, the rooms spacious. The staff were very friendly and helpful and the ammenities were great.
Stayed 6 nights in Apr 2025

10/10 Excellent

Silvina

Stayed 2 nights in Apr 2025

10/10 Excellent

Rohan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

may-na

Travelled with partner
Liked: Staff & service, property conditions & facilities
Location was good and accessible to transportation. The room was comfortable though the bathroom needs to be updated as it was mouldy.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carol K Wurtz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, excellent room, excellent breakfast buffet, and excellent staff. Loved our stay here.
Stayed 4 nights in Apr 2025

8/10 Good

Natalie

Stayed 4 nights in Apr 2025

10/10 Excellent

Irina

Liked: Staff & service, amenities
Staqq at
Stayed 4 nights in Apr 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with our stay, the staff were welcoming, special thanks to the young gentlemen, who went out of his way to help with dinner reservations and recommendations. It was a short walk to the Karasuma station. We were happy with our room, it was clean, roomy and a great layout. We appreciated having the washing machine and dryer.
Stayed 4 nights in Mar 2025

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!! Next time in Kyoto I’ll stay here again.
Stayed 3 nights in Mar 2025

8/10 Good

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel near subway
Stayed 2 nights in Apr 2025

8/10 Good

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the convenient location to multiple train lines making it easy to get around the city. Additionally, we used the washer/dryer in the room which worked well during the middle of our trip. One thing to note is our room did have an odd smell which would come and go (almost like stale water), but my family’s other rooms didn’t have the smell so it seemed to be a one-off situation. Overall it was a pleasant stay.
Stayed 5 nights in Apr 2025

10/10 Excellent

Sarah, Macclesfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were well organised, free activities for the adults and children, including traditional Japanese toys, tea ceremony demonstration/ participation where we whisked and drank our own matcha. The staff were friendly and helpful. We had our own washing machine in our room. Loved our stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Very enjoyable. We felt very safe. Staff were helpful and kind. We would stay here again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property in a great location access to subway and buses food and shopping
Stayed 6 nights in Mar 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great amenities, great price.
Stayed 3 nights in Mar 2025

10/10 Excellent

Natacha

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, the staff very kind and helpul!
Stayed 4 nights in Apr 2025

10/10 Excellent

Liria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Friendly staff, nice japanese breakfast.
Stayed 3 nights in Apr 2025

10/10 Excellent

Qian

Stayed 2 nights in Apr 2025

4/10 Poor

Christopher

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Our room was covered in dust, including the ceiling and walls. The window tracks were growing mold. The bathroom was not clean, with black around the perimeter seal of the tub. The chairs in the rooms and lobby were stained. This is unacceptable in a modern hotel and could have been easily avoided with proper cleaning and management. The staff did move us to a slightly better room, but we wouldn’t stay there again.

10/10 Excellent

Bianca Stefani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hotel, easy to find and super close to a station and places to eat. When we arrived there was an issues with the luggage forwarding and one our suitcases did not arrive but they were very helpful and comforting and let me know when my suitcase arrived. The rooms are big and they have too seperate hotels across from each other. The only downside was the food options were pretty minimal. They also helped with luggage forwarding and anything we needed
Stayed 3 nights in Apr 2025