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Tokyu Stay Kyoto Sanjo-Karasuma

3.5 star property

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Photo gallery for Tokyu Stay Kyoto Sanjo-Karasuma

Front of property
Daily buffet breakfast (JPY 2750 per person)
Courtyard
Courtyard
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
392 Kakimotocho, Nakagyo-ku, Kyoto, Kyoto, 604-8173
  • Place, Shijo Street
    ‪7 min walk‬
  • Place, Nishiki Market
    ‪7 min walk‬
  • Place, Pontocho Alley
    ‪12 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪58 min drive‬

Room options

View all photos for Standard Double Room with Washing Machine (Single Use)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room with Washing Machine (Single Use)

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room with Washing Machine (Single Use)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room with Washing Machine (Single Use)

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Double Room with Washing Machine (For 2 People)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room with Washing Machine (For 2 People)

8.8 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room with Washing Machine (For 2 People)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room with Washing Machine (For 2 People)

9.4 out of 10
Exceptional
(28 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

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About this property

Tokyu Stay Kyoto Sanjo-Karasuma

Hotel with a restaurant, near Yasaka Shrine
A restaurant, concierge services and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site. Housekeeping is available once per stay.
Tokyu Stay Kyoto Sanjo-Karasuma offers 182 air-conditioned accommodations with all-in-one washer/dryers and a safe. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Tokyu Stay Kyoto Sanjo-Karasuma. During your stay, you're just a quick walk from Nishiki Market. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Heian Shrine and a few minutes from Yasaka Shrine
There's a restaurant on site. WiFi and wired Internet are free in public spaces. A vending machine, tour/ticket assistance, and concierge services are also featured at Tokyu Stay Kyoto Sanjo-Karasuma.

Smoking is allowed in designated areas at this 3.5-star Kyoto hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
京都ことこと　烏丸御池店 – On-site restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,750 per person
  • A restaurant

Restaurants on site

  • 京都ことこと　烏丸御池店

Family friendly

  • All-in-one washing machine/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 9 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • All-in-one washer/dryer
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Renovations and closures

The property will be renovating from 8 December 2025 to 13 March 2026 (completion date subject to change). The following areas are affected:
  • Lift
  • Lobby
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2750 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Kyoto Ryougaemachi Dori Sanjo Karasuma Hotel
Tokyu Stay Ryougaemachi Dori Sanjo Hotel
Tokyu Stay Kyoto Ryougaemachi Dori Sanjo Karasuma
Tokyu Stay Ryougaemachi Dori Sanjo
Tokyu Stay Ryougaemachi Dori

Tokyu Stay Kyoto Sanjo-Karasuma Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 685 out of 1003 reviews
Rating 8 - Good. 218 out of 1003 reviews
Rating 6 - Okay. 68 out of 1003 reviews
Rating 4 - Poor. 24 out of 1003 reviews
Rating 2 - Terrible. 8 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Kate

Travelled with family
It was very convenient that laundry machine is in the room.
Stayed 4 nights in Nov 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, property conditions & facilities
The service and amenities were wonderful. Very clean as well.
Stayed 4 nights in Oct 2025

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Great service.
Stayed 5 nights in Nov 2025

4/10 Poor

Patrick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We had to request a new room because our original one had a lot of black mold.
Stayed 3 nights in Nov 2025

8/10 Good

Kay

Liked: Cleanliness, amenities
Staff were very professional. I liked the spacious 2 double beds. Also lobby was very nice with coffee bar and sparkling water station. It has a relaxing feel and also the pamplets available for Kyoto’s main attractions were helpful. Location was great for few minutes walk to many restaurants including Nishiki Market and various train station.
Stayed 5 nights in Nov 2025

10/10 Excellent

Karam

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay for me, my husband, and our 2-year-old. Would definitely stay here again!
Stayed 4 nights in Nov 2025

8/10 Good

Emma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great amenities and staff. The cleanliness was good but the rooms can be aired out a bit more. Generally an enjoyable stay. Great location and easy access to attractions. We enjoyed it
Stayed 4 nights in Oct 2025

8/10 Good

Pauline

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great location. Staff were lovely and very helpful especially organizing a day of golf for our group (highly recommend Kyoto Ohara golf course 10/10). The bathroom was a bit musty smelling. Another great help were the washer/dryer in our room. Soap was even provided.
Stayed 5 nights in Nov 2025

10/10 Excellent

Sherman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Stayed 3 nights in Nov 2025

10/10 Excellent

Lourdes Johanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and spacious! Really nice area!
Stayed 6 nights in Nov 2025

10/10 Excellent

Akira, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
I had a laundry in my room. It was very convenient.
Stayed 10 nights in Oct 2025

10/10 Excellent

Craig

Stayed 2 nights in Oct 2025

8/10 Good

RB

Liked: Cleanliness, amenities, property conditions & facilities
Good amneties esp. in-room laundry. Conveniently located and friendly staff. But the hotel does not provide daily cleaning services (only replace towels, if needed).
Stayed 4 nights in Sep 2025

10/10 Excellent

SHEILA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at the Tokyu Stay Kyoto Sanjo Karasuma. Staff was wonderful and rooms were very clean and roomier than the hotel we had in Tokyo. One room unfortunately had zero view out the window - the glass was even opaque. The amenities were very nice and the hotel was spotless and nicely decorated.
Stayed 5 nights in Oct 2025

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a really small hotel, but in a great location ,close to the metro, Starbucks, convenience stores, and more. Even though it’s small, it has everything you need for your trip. The room was perfect for me and my partner. They offered free amenities like coffee, sodas, razors, toothbrushes, a hair comb, and more. The coffee isn’t the best, but it’s free, so no complaints! Overall, it’s a nice, affordable place. I’d definitely stay here again if I come back to Kyoto.
Stayed 2 nights in Oct 2025

10/10 Excellent

leif jonny

Liked: Cleanliness, staff & service, amenities
Booked it because it has a washing machine in the room, but the hotel is also very nice with friendly and helpful staff. The location is great.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lillian

Stayed 2 nights in Oct 2025

8/10 Good

Robert

Travelled with family
Liked: Staff & service, amenities
The staff was very friendly and accommodating. The room was fine but the bathroom tub had some sort of black (mold?) substance around the edges. It was rather unsightly.
Stayed 3 nights in Oct 2025

10/10 Excellent

Carlos

Stayed 4 nights in Oct 2025

10/10 Excellent

Dulce

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very welcoming and our room spotless. Great amenities and walking distance to subway, great restaurants and shopping. Complimentary coffee, tea in the front lobby and lounge. The washer and dryer combo in our room was a definite plus. Over all a great hotel to stay at while in Kyoto.
Stayed 4 nights in Oct 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, modern hotel, friendly staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Iuliia

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, we really enjoyed our stay and would definitely choose this hotel again
Stayed 3 nights in Oct 2025