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Tokyu Stay Kyoto Sanjo-Karasuma

3.5 star property

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Photo gallery for Tokyu Stay Kyoto Sanjo-Karasuma

Front of property
Courtyard
Courtyard
Daily buffet breakfast for a fee
Hallway

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
392 Kakimotocho, Nakagyo-ku, Kyoto, Kyoto, 604-8173
  • Place, Shijo Street
    ‪7 min walk‬
  • Place, Nishiki Market
    ‪9 min walk‬
  • Place, Pontocho Alley
    ‪12 min walk‬

Room options

View all photos for Standard Double Room with Washing Machine (Single Use)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room with Washing Machine (Single Use)

7.8 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room with Washing Machine (Single Use)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room with Washing Machine (Single Use)

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Double Room with Washing Machine (For 2 People)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room with Washing Machine (For 2 People)

8.8 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room with Washing Machine (For 2 People)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room with Washing Machine (For 2 People)

9.2 out of 10
Wonderful
(33 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

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About this property

Tokyu Stay Kyoto Sanjo-Karasuma

A restaurant, concierge services and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site. Housekeeping is available once per stay.
Tokyu Stay Kyoto Sanjo-Karasuma offers 182 air-conditioned accommodations with all-in-one washer/dryers and a safe. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Tokyu Stay Kyoto Sanjo-Karasuma. During your stay, you're just a quick walk from Shijo Street. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Heian Shrine and a few minutes from Yasaka Shrine
There's a restaurant on site. WiFi and wired Internet are free in public spaces. A vending machine, tour/ticket assistance, and concierge services are also featured at Tokyu Stay Kyoto Sanjo-Karasuma.

Smoking is allowed in designated areas at this 3.5-star Kyoto hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
京都ことこと　烏丸御池店 – On-site restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,750 per person
  • A restaurant

Restaurants on site

  • 京都ことこと　烏丸御池店

Family friendly

  • All-in-one washing machine/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 9 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • All-in-one washer/dryer
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2750 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Kyoto Ryougaemachi Dori Sanjo Karasuma Hotel
Tokyu Stay Ryougaemachi Dori Sanjo Hotel
Tokyu Stay Kyoto Ryougaemachi Dori Sanjo Karasuma
Tokyu Stay Ryougaemachi Dori Sanjo
Tokyu Stay Ryougaemachi Dori

Tokyu Stay Kyoto Sanjo-Karasuma Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 688 out of 1004 reviews
Rating 8 - Good. 216 out of 1004 reviews
Rating 6 - Okay. 68 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 8 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Hiroshi

Very good.
Stayed 2 nights in Jan 2026

10/10 Excellent

Nerio

Liked: Cleanliness, staff & service, amenities
Very clean and nice hotel. The room we got was very spacious for two people which included a small table and chairs. Separate dining area located next to hotel which served delicious breakfast buffet style and a main breakfast item. In the common area next to lobby, they served sake and had other treats. Nice place to relax. The staff are very friendly and helpful. Umbrellas are provided if needed at the front. They also have luggage service which was very convenient. Would stay here again. Thank you to the staff for making us feel welcomed to the beautiful Osaka area.
Stayed 4 nights in Oct 2025

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, property conditions & facilities
We chose this hotel for 2 main reasons: 1) it’s close to one of the two main subway lines in Kyoto, and 2) it has a washing machine in the room. The location was so easy to navigate, either by bus or subway, and the washing machine was a welcome sight on day 6 of our 12-day trip to Japan. The instructions for the machine were easy to understand. The room was fairly spacious, and the beds were comfortable. The lobby is currently undergoing renovation, but we never heard any construction noise. It looks as though the guest floors have been recently renovated. The common areas and hallways on our floor were spotless, and the carpet still had the new smell. The lobby also has a wonderful coffee machine that makes specialty drinks, and they provide free sake in the afternoon/evening. We did not opt for the breakfast buffet, so I cannot speak to the food, but there is a 7-11 less than 2 minutes away, and we bought breakfast items and bottled water there each night for the following day. There is a fridge in the room. And if you are a runner, this hotel is .75mi from the Kyoto Gyoen (Imperial Park) and .85mi from the Kamo River running path. I recommend both, although the gravel in the Gyoen makes for a challenging run.
Kamo River Running Path—.85mi from hotel
Stayed 4 nights in Jan 2026

8/10 Good

Teresa

Stayed 3 nights in Jan 2026

6/10 Okay

Kimberly

Travelled with partner, Travelled with group
Liked: Staff & service
Nice location! We loved the coffee bar downstairs! It’s going through a minor renovation and not as nice as the other places we stayed in Kyoto but could be improving. And we had several nats in our bathroom and just a bit outdated.
Stayed 2 nights in Jan 2026

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Great amenities. Kind staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

YIQI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, amenities with washing machine is always a plus when you choose Tokyu stay.
Stayed 4 nights in Dec 2025

10/10 Excellent

Sheila Marie

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were in Japan for 2 weeks and divided our stay in Osaka, Kyoto, & Tokyo. This hotel was my favorite because we had enough space, a tv connectable to Netflix, a drink station (including coffee & tea & SAKE!) they have 3 locations (all within walking distance from each other). It was in a quiet area but the attractions were walkable. The hotel is in close distance to bus and train as well. They offer luggage transfer but cash only! Aside from the space, the reason why this was my favorite hotel was because rhe room has a washer/dryer which is convenient for long stays. We also stayed during the winter time so we dried our coats prior to walking out.
Stayed 3 nights in Dec 2025

10/10 Excellent

Wenxiao

Liked: Amenities
Good service!
Stayed 3 nights in Dec 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities
Spotless, reasonably spacious compared to other Japanese hotels, good facilities and provisions, lovely staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
Stayed 1 night in Nov 2025

8/10 Good

Michel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, very clean, decent size room but the pillows are truly terrible.
Stayed 3 nights in Dec 2025

10/10 Excellent

Qian

Stayed 3 nights in Dec 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Super convenient spot for a city stay. The subway is just a few steps from the entrance, which made getting around so easy. Having a 7-11 right around the corner was a total life-saver, too. The area is awesome—lots of high-end shopping (like Diesel) and a ton of great restaurants to check out. Plus, there is a solid gym around the corner when you leave if you need a workout. Really loved the vibe here. Highly recommend if you want everything within walking distance!
Stayed 2 nights in Dec 2025

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, laundry in room, great breakfast options and friendly staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kimberly

Comfortable and clean hotel at a good price in a great location.
Stayed 4 nights in Nov 2025

10/10 Excellent

Anna Khanh

I stayed at this same hotel 6 months ago so I know I would have a wonderful stay this time again. Room was spotless and spacious for solo traveler. All the staff were so friendly and helpful.
Stayed 5 nights in Dec 2025

10/10 Excellent

Rodrigo

Stayed 5 nights in Dec 2025

10/10 Excellent

Nayyera

Stayed 2 nights in Nov 2025

8/10 Good

Kuldip, Burnaby

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, morning coffee, tea was appreciated, friendly, helpful staff.
Stayed 5 nights in Nov 2025

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Comfortable, clean and quiet. Stay was excellent. Close to market and other points of interest.
Stayed 11 nights in Nov 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Second time I’ve stayed here. The hotel is in a great location, quiet neighborhood yet close to transportation and shopping areas. The rooms are clean. Breakfast was excellent. Having washer/dryer in the room was a big plus.
Stayed 5 nights in Nov 2025

6/10 Okay

Joe

Liked: Staff & service, amenities
Really helpful staff. The hotel has a good location near public transport and generally the facilities are nice. The rooms are quite small and ours was not as clean as I'd hoped with stains on walls.
Stayed 2 nights in Nov 2025

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 4 nights in Nov 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Room was smaller than advertised. Stated in booking as 20m2, but was only about 15m2. After 3 weeks in Japan room size matters…
Stayed 4 nights in Nov 2025